Ratings based on 104 Verified Reviews

4.4 out of 5
82% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from New York, NY

OK Hotel but a bit far from downtown Sibiu

Posted Aug 16, 2017
OK hotel, but not very useful staff. Far from downtown Sibiu. Restaurants on the premise were disappointing. Room were clean and large buy the beds were small - twin beds. There were gypsy beggars walking around on the property. The swimming pool was fine and clean. OK hotel, but not very useful staff. Far from downtown Sibiu. Restaurants on the premise were disappointing. Room were clean and large buy the beds were small - twin beds. There were gypsy beggars walking around on the property. The swimming pool was fine and clean.
4 out of 5
by Guy

Good, but starting to look tired ...

Posted Aug 8, 2017 on Hotels
Good rather than great place to stay. Room and en-suite looking a bit tired and could do with a re-vamp. A little bit noisy (from the corridor) also. Didn't get balcony view that was booked, but couldn't be bothered to complain! Pool and spar area reasonable, but floors very slippery. Wifi coverage very poor and slow even in parts of hotel where signal was strong.
5 out of 5
by Charles

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Sibiu

Posted Jul 7, 2017
Pleasant stay for two nights visiting from Los Angeles. Breakfast very good! Staff friendly and helpful. If you plan a trip to the Astra Museum, nearby, ask for a horse carriage tour from hotel front. Very enjoyable! We will visit again!
5 out of 5
by LUIGI

Hilton Sibiu

Posted Mar 21, 2017 on Hotels
Great hotel friendly staff and maintained to a high standard. Short taxi ride to downtown.
3 out of 5
by Doina

There is no next time at this hotel.

Posted Feb 12, 2017 on Hotels
+: parking, big and clean rooms, good location, SPA -: dinner roomservice food was cold and probably cooked a few days ago (duck brest, halibut, pastas) ; if you pay in advance also the breakfast and you want to have it in your room, you have to pay it again; only one small shower gel in the bathroom; no shoe shine sponge, no sewing kit, no pencil and paper in the room; the water is going out from under the bathtub; the toilet water was flushing continuously.
5 out of 5
by A verified traveler

Posted Dec 30, 2016 on Hotels
relaxing stay, great spa area, friendly helpful staff BUT unable o reduce temperature in room ,much too hot
2 out of 5
by A verified traveler from Hong Kong

Posted Sep 14, 2016 on Hotels
The reception staff are not friendly and not helpful. Location is inconvenience.
4 out of 5
by A verified traveler from New York

More Like 4 Stars, Not 5

Posted Sep 8, 2016 on Hotels
More of a 4 star hotel. Luxurious compared to other hotels in the region, but it is showing its age. Peeling wallpaper, carpet stains, scuffed furniture... Also, no staff to assist with luggage. One should not have to schlep all of their bags to their rooms in a 5 star hotel unless they want to. Area was gorgeous, however, and it was nice to be away from the main part of the city in the forested area. Would stay again.
5 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Lovely hotel with friendly staff. Yes the hotel is quite a way from town but whenever we asked reception to call a taxi it arrived within a couple of minutes and 15lei (£3) is so cheap to it didn't matter. Spa deserves a mention as its amazing. Pool also great although on our last day it did have a very strange smell to it that was a little off putting, other 3 days we were there it was fine.