Ratings based on 95 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Hong Kong

Posted Sep 14, 2016 on Hotels
The reception staff are not friendly and not helpful. Location is inconvenience.
4 out of 5
by A verified traveler from New York

More Like 4 Stars, Not 5

Posted Sep 8, 2016 on Hotels
More of a 4 star hotel. Luxurious compared to other hotels in the region, but it is showing its age. Peeling wallpaper, carpet stains, scuffed furniture... Also, no staff to assist with luggage. One should not have to schlep all of their bags to their rooms in a 5 star hotel unless they want to. Area was gorgeous, however, and it was nice to be away from the main part of the city in the forested area. Would stay again.
5 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Lovely hotel with friendly staff. Yes the hotel is quite a way from town but whenever we asked reception to call a taxi it arrived within a couple of minutes and 15lei (£3) is so cheap to it didn't matter. Spa deserves a mention as its amazing. Pool also great although on our last day it did have a very strange smell to it that was a little off putting, other 3 days we were there it was fine.
5 out of 5
by Alex from Atlanta, GA

Posted Jul 3, 2016 on Hotels
Really beautiful hotel with a very helpful staff. Enjoyed the short time there
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2015 on Hotels
2 out of 5
by A verified traveler from in Hilton

Not family friendly

Posted Aug 26, 2015
The hotel is clean and the room was comfortable. However, the staff was unfriendly and unaccommodating. Do not book this hotel and expect to have an enjoyable time in the pool. Elderly spa members, not even hotel guests, rule the pool and the manager supports rules such as no jumping, splashing or even kicking loudly. This was not an enjoyable hotel for my family and I would not recommend paying higher prices for such an average hotel with unfriendly staff members.
4 out of 5
by A verified traveler

Posted Aug 22, 2015 on Hotels
Everything was very good except for the internet reception in room, the bed pillow and the meager bathroom amenities for a 5 star hotel. Far from the old town. You absolutely need a car to stay here.
5 out of 5
by Agnes from Oxford

Great hotel

Posted Aug 16, 2015 on Hotels
very nice, enjoyed the stay. Pity, I couldn't enjoy the spa due to lack of time
5 out of 5
by Alexander from New York City

Almost 5 stars

Posted Aug 13, 2015 on Hotels
Good hotel, almost 5 stars - excellent but because it's location we were happy to have a car.