Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Oct 11, 2015
Very nice with beautiful view of Sidmouth. Unfortunately a lot of construction and remodelling going on.
4 out of 5
by A verified traveler

Beautiful view and pretty room.

Posted Aug 24, 2015
Pros: Room décor and pleasing view.
Cons: Standard of the mattresses, attention to ensure that what is advertised is actually in a room, better customer service when addressing problems.
Location: Nice shops to wander around and pleasant views but after the morning we left to visit Salcombe. Sidmouth was a little too sleepy for us.
Pleasantly surprised to find the room had recently been refurbished and looked lovely. However the room hadn't been properly prepared as essential items were missing such as one dressing gown and slippers, iron, hotel information, breakfast order card, number for reception etc. The mattress on one of the pushed together beds was of the poorest quality...just cloth over the springs. After a very uncomfortable 1st night I asked for this to be changed which it was. When breakfast arrived in our room next day the orange juice was missing and white toast came instead of the brown ordered. I listed these issues on the feedback card but did not receive an apology or acknowledgement never mind a complimentary drink or something to make amends. Think there is room for improvement in terms of customer service and just getting the basics right. Also although free wifi is advertised it does not reach some of the rooms including ours.
5 out of 5
by A verified traveler from berkshire

Excellent hotel, friendly staff

Posted May 29, 2015
Pros: Nice relaxing gentle pace
Great place to stay and chill out, no pressure and very friendly staff, dog friendly too. 100 yards from the seafront and easy to find. Thoroughly enjoyed it.
5 out of 5
by A verified traveler from Swansea

Fabulous hotel with great sea views

Posted Jan 19, 2015
Pros: see above
Cons: nothing
Location: Great sea front location just off the beach, plenty of onsite carparking, only 5 minute walk to the town centre
Stayed in room 6, had great sea views, hotel staff very friendly, room & bathroom really clean, soft bed, lovely cooked breakfast with plenty of choice, would definately stay again.