The receptionist was very nice and our room was clean and organized upon arrival.
Kaden
2024 年 3 月入住 1 晚
MK 于 2024 年 3 月 30 日 的回复
We are so happy to hear you had a positive experience with our staff and rooms Kaden. We hope to see you again soon!
10/10 超赞
Rox
2024 年 3 月 10 日
Rox
2024 年 3 月入住 1 晚
MK 于 2024 年 3 月 30 日 的回复
Thank you for the 5 stars Rox!
10/10 超赞
Stephen
2024 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Stephen
2024 年 2 月入住 1 晚
MK 于 2024 年 2 月 27 日 的回复
Thank you for choosing the Richland Inn and Suites Stephen!
10/10 超赞
Mariann
2024 年 1 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An excellent hotel with great staff.
Mariann
2024 年 1 月入住 2 晚
MK 于 2024 年 1 月 9 日 的回复
Thank you Mariann for the positive review, we enjoyed chatting with you!
10/10 超赞
GARY
与配偶出行
2023 年 11 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathrooms could be bigger with higher toilets
GARY
2023 年 11 月入住 1 晚
MK 于 2024 年 1 月 9 日 的回复
Thank you for the suggestion Gary, we'll look into this. We hope you had a wonderful stay otherwise!
8/10 还可以
Joanna
2023 年 11 月 26 日
Joanna
2023 年 11 月入住 1 晚
MK 于 2024 年 1 月 9 日 的回复
Thank you for the review Joanna! We look forward to seeing you again.
10/10 超赞
B Holly
2023 年 11 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bang for the buck
Front desk gal was wonderful. The price was unbeatable.
B Holly
2023 年 11 月入住 1 晚
MK 于 2023 年 11 月 23 日 的回复
We are so happy to hear you had a wonderful stay with us, thank you for the positive review!
4/10 很差
April
2023 年 11 月 11 日
不满意:住宿条件和设施,清洁度
The property was dirty and smelled of smoke inside. Sheets smelt like a combination of bleach and smoke. They did not serve breakfast and only very small cups for coffee. Limited selection of items to buy on hand. Staff was pleasant. Checking in took quite a bit of time due to technical errors on their end. Overall the property felt dirty, old/outdated and unsafe.
April
2023 年 11 月入住 1 晚
MK 于 2023 年 11 月 13 日 的回复
We're sorry you've had a less than pleasant experience with us; however we have not served breakfast since Covid started in 2021. We hope you'll give us another chance the next time you pass through Sidney.
Connie, Thank you for taking the time to leave a review for our property. We hope you'll stay again the next time your travels bring you to Sidney, MT.
6/10 一般
Christopher M
与家人出行
2023 年 9 月 23 日
满意:员工和服务,清洁度
不满意:服务设施
price was right, front desk was polite, rooms were clean
We're sorry to hear about the trouble you faced during your stay with us. We would have been happy to get you moved to a new room had we known. Please give us another chance in the future to provide you with a better experience.
Joe, Thank you for the rating. Please let us know what we could do on your next stay to earn a 5/5.
10/10 超赞
Tabatha
与家人出行
2023 年 9 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for one night on a road trip and was pleasantly surprised! Amazing price for a very good room! Room and hotel were clean and had all that was needed. Free parking. Rooms and hotel were a bit dated but for the price, it’s unbeatable. Would stay here again!
Tabatha, thank you very much for taking the time to leave a review. We are glad to hear your stay was a good one and we look forward to your next stay with us.
6/10 一般
Phillip
与家人出行
2023 年 9 月 3 日
不满意:员工和服务
Basic Comfort/Cheap Price
Old property in poor condition. Bed was comfortable. A/C was cold. Shower/toilet area was so small it was difficult to navigate the space. Bathroom door was coming apart. Staff seemed to not want to interact. No eye contact. Might stay here again for the cheap price and basic comfort.
Phillip. Thank you for taking the time to leave a review. I apologize for the bathroom door. We are investigating this and will have maintenance repair it. If you give us another chance in the future, I would be happy to upgrade you to a larger, updated room.
4/10 很差
Jamie
2023 年 8 月 21 日
不满意:住宿条件和设施,清洁度
Will choose somewhere else to stay next time
The staf was fine. The facility is just ran down and rooms need updated.
We had no water pressure and barely lukewarm water for showers. No maintenance or made service on the weekends.
All we require is a clean room and nice shower. We will spend a little more money next time for this and in which will also include breakfast.
Jamie, You are correct, we do not have housekeeping available on the weekends, but if you needed anything at all during your stay, the desk can assist. We apologize for the issues with the shower.
8/10 还可以
Gordon
与配偶出行
2023 年 8 月 18 日
满意:清洁度
Slightly aged hotel. Amenities are minimal but adequate
Noah, I assure you, all of our rooms are not like this. I am very sorry you had a couple loose tiles during your stay. We have our maintenance team repairing this.
6/10 一般
Russell
2023 年 8 月 13 日
I inadvertently booked the wrong day. I called the hotel immediately, no luck. They said sorry, get in contact with orbitz. I tried orbitz, but they were really worthless. I was quite disappointed with orbitz in this instance!!
Russell, Since we have to pay a commission on the nights you do not stay, we do require you to make this change through the 3rd party site you booked through. I am sorry they were hard to get ahold of.
Andrew, thank you for your loyalty to our hotel in Sidney, MT. We appreciate you!
10/10 超赞
Jolene
2022 年 11 月 16 日
Jolene
2022 年 11 月入住 1 晚
4/10 很差
kelly karlene
与家人及幼儿出行
2022 年 11 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I made my reservation I asked that the couch/bed be made up. Upon arrival there were no blankets or sheets for the extra bed. I called down and asked for them. Instead of bringing them to my room I had to go all the way to the front desk and get them myself with my small grandson. Tub was filthy, Ana there was a smushed fly on the curtain and window. No breakfast or any amenities. Will not stay here again.
Jeff, We typically don't service a room on a two night stay unless it is requested by the guest. Guest satisfaction is our number one priority, please try us again in the future.
10/10 超赞
David,Cement
商务旅客
2022 年 9 月 19 日
满意:员工和服务、服务设施、住宿条件和设施
It is very clean, and the bed is outstanding plus, the price is very reasonable!