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Reviews of Super 8 by Wyndham Sidney NY

2.5 out of 5
Super 8 by Wyndham Sidney NY
4 Mang Dr, Sidney, NY

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 668 reviews" "
Rating 8 - Good. 230 out of 668 reviews" "
Rating 6 - Okay. 146 out of 668 reviews" "
Rating 4 - Poor. 74 out of 668 reviews" "
Rating 2 - Terrible. 45 out of 668 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 17, 2024
Thank you for choosing Super 8 Sidney for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

8/10 Good

W.S.

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to I 88 very friendly and accommodating staff
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear that our location was convienent and the staff was accommodating. We look forward to seeing you again in the future.

8/10 Good

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Washing machine in front of our room was noisy.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 22, 2024
Thank you for choosing Super 8 Sidney for your recent hotel stay. We are glad to hear your enjoyed your stay other than the inconvenience of the guest laundry. Unfortunately our accessible rooms are located in the vicinity of our guest laundry. We do put time limits on the use in hopes to not disturb our guests during quiet hours. We look forward to seeing you again in the future.

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine,the staff were super friendly and helpful,I made a mistake with my booking dates and they fixed it for me no problem,room was clean and coffee and snacks for breakfast was a bonus for the price
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 15, 2024
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear we were able to fix the issue with your reservation. We look forward to seeing you again in the future.

2/10 Terrible

Elizabeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy dirty and the window looked as if someone tried to break into the room…….when we said something they told us yes that a resident that used to stay there did that…. The floor was sticky and muddy and the beds are older than dirt!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 6, 2024
Thank you for choosing the Sidney Super 8 for your recent hotel stay. We apologize for any inconvience you had during your stay. We will be notifying the appropriate department immediately so we can prevent these instances from happening again. We appreciate your feedback and hope to see you again in the future.

4/10 Poor

Christopher

Needs a renovation Place a $100 hold on your card for incidentals when there aren’t any
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are saddened to hear you did not enjoy your stay. We are currently about 50% rennovated and have more planned for the near future. We also apologize for the incovience the 100 hold may cause but this is our policy for guests who pay through third party agencies. We recommend booking directly to avoid this in the future. Thank you for you feedback and we look forward to seeing you again in the future.

2/10 Terrible

troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 19, 2024
Thank you for choosing Super 8 Sidney by Wyndham. We appreciate your feedback and are saddened to hear that you did not enjoy your stay. We did our best to remedy this situation for you. Thank you for stay with us.

2/10 Terrible

troy

Business traveler
Disliked: Cleanliness
awful experience
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 12, 2024
Thank you for choosing Super 8 Sidney by Wyndham. We apologize for any incovience you experienced during your stay. We appreciate your feedback.

10/10 Excellent

Jacob

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool and cheap
Stayed 2 nights in Jan 2024
Response from Front Desk on Jan 30, 2024
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreicate your feedback and are glad to hear you enjoyed yourself. We look forward to seeing you again in the future.

10/10 Excellent

Darren

Traveled with family
Stayed 1 night in Dec 2023
Response from Front Desk on Dec 12, 2023
Thank you for choosing Super 8 Sidney for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to seeing you again in the future.

10/10 Excellent

Alan

Stayed 1 night in Dec 2023
Response from Front Desk on Jan 30, 2024
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreicate your feedback and are glad to hear you enjoyed yourself. We look forward to seeing you again in the future.

4/10 Poor

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was uncomfortable paid extra for a smoking room and got put in a smoking room
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 18, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We apologize for any inconvenience you may have had during your stay with us. Unfortunately we do not have any smoking rooms as we have been a completely non smoking facility since 2018. We appreciate your feedback and will look into the issues you brought to our attention.

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet motel with a great staff
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 15, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear that our hotel met your needs. We look forward to seeing you again in the future.

10/10 Excellent

Kathryn

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great staff, clean rooms, good location
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 13, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Tuo

Stayed 1 night in Nov 2023
Response from Front Desk on Nov 28, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are proud to hear that you enjoyed your stay. We look forward to having you stay with us in the future.

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,comfortable room and great staff
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 7, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear the room was clean and comfortable. We look forward to seeing you again in the future.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 6, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Tucker

Traveled with pets, Traveled with family
It was clean and near restaurants
Stayed 1 night in Oct 2023
Response from Front Desk on Nov 1, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear that we were clean and convenient for you. We are happy to hear you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, great customer service
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 30, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to seeing you again in the future.

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is in a great location, safe and clean and the customer service was exceptional
Stayed 3 nights in Oct 2023
Response from Front Desk on Oct 28, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here many times and it has always been good. Breakfast is lacking a little but we were able to at least have a bar and some coffee.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 24, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear your stays have always been pleasant. We do apologize for the inconvenience of breakfast. Our current breakfast offerings are the Wyndham brand standard for economy level hotels. We have added a few extras like the water and fruit cups to make it more appealing to our guests. We look forward to seeing you again in the future.

8/10 Good

Jennifer

Stayed 2 nights in Oct 2023
Response from Front Desk on Nov 13, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Don’t expect much
Place just stinks of weed from the minute you walk in. Beds I swear were box springs and not mattresses cause they were that uncomfortable. My son woke up the next morning and even said his back hurt…. I knew from the minute I laid down that mine would but he is still young so didn’t expect that from him. Your complimentary breakfast is granola bars, bottled water, coffee, OJ and fruit cups.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 22, 2023
Thank you for choosing Super 8 Sidney. We apologize for the smell during your stay. We do our absolute best to make sure our hotel is in top condition for our guests. Unfortunately sometimes things are out of our control. We apologize for the uncomfortable beds in your room. We appreciate the feedback.

10/10 Excellent

Cathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

8/10 Good

Paula

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean!
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 14, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay. We look forward to seeing you again in the future.

2/10 Terrible

Imran

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wonderful
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We are sorry to hear you were displeased with your stay. We are constantly working to make staying with us a more pleasant experience. We hope to see you again in the future to see the changes we have made.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 28, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and are glad to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near fast food and stores. Nice staff and clean rooms.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 29, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel accommodations. We appreciate your feedback and glad to hear our location was convenient to your needs. We look forward to seeing you again in the future.

8/10 Good

michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff - sink in the bathroom was clogged
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 29, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We are glad to hear the room was clean and the staff was nice. We appreciate your feedback and apologize that the bathroom sink was clogged. We will be looking into this immediately if we already haven't. We look forward to seeing you again in the future.

2/10 Terrible

Waidia

Stayed 1 night in Sep 2023
Response from Front Desk on Oct 16, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We are sorry to hear you did not enjoy your stay. We apologize for any inconveniences during your stay.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sleep in your car if the only option is a super 8 motel. They should be condemned.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 25, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We greatly apologize for the inconvenience your experienced during your stay making it an unpleasant experience. We appreciate your feedback and will be looking into any issues immediately.

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I already did
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel accommodations. We appreciate your feedback and are glad to see you enjoyed your stay with us. We look forward to seeing you again in the future.

2/10 Terrible

Marcia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smells of urine...i need to change rooms but i am tired. Will not stay here again.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 18, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We greatly apologize for the inconvenience you experienced during your stay. Had the front desk been notified during your stay would have happily moved your room. Unfortunately we were not notified until after your stay so we were unable to remedy this for you. We appreciate your feedback and will be using this to improve for the future.

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were very friendly and helpful. The lights in our room were off and on working, and our light in the bathroom was either switching off randomly or flashing like a strobe light. The room was very nice and clean. The hallway reaked of smoke but probably because there were a lot of people staying there with smoke on their clothes and belongings - I don’t think anyone was actually smoking in their room. Inside our room the smell was fine. The breakfast is just granola bars and juice and coffee but the McDonald’s was literally a two minute walk.
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 5, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel stay. We appreciate your feedback and are glad to hear you had an enjoyable stay. We apologize for the foul odor during your stay that is something we are working to remedy. We hope to see you again in the future.

6/10 Okay

William, Lyons Falls

Traveled with partner
Website advertising states breakfast.....not so......UPDATE WEBSITE!!
Response from Front Desk on Sep 5, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel accommodations. We apologize about the breakfast but that is the current brand standard for economy level hotels by Wyndham. We have added a few extras such as water bottles and fruit cups to try to make it more appealing. Thank you for your feedback and we hope to see you again.

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was OK.
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 9, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excellent

Scott

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 9, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We are glad to hear you enjoyed your recent stay with us. We appreciate your feedback and look forward to seeing you again in the future.

4/10 Poor

William, Lyons Falls

Stayed 3 nights in Aug 2023
Response from Front Desk on Sep 9, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We apologize for any inconveniences your found during your stay. We appreciate your feedback and look forward to seeing you again in the future.

6/10 Okay

Verified traveler

Liked: Staff & service
Average Stay
This Super 8 was fine. I didn't find it anything more than average. They cleaned my room every day except one. The most troubling thing about my stay was that I found a very large big in my bed the first night I was there. I never was able to sleep comfortably after seeing this bug in my bed. The hotel served it's purpose, but I wouldn't chose to stay there again.
Stayed 7 nights in Aug 2023
Response from Front Desk on Aug 22, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your most recent hotel stay. We appreciate your feedback and apologize greatly for the inconvenience you had during your stay. We will be notifying the correct department so they can look into this immediately.

4/10 Poor

Nicole

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The walls were stained and there was paint missing. The shower floor was stained and the linens appeared to have dirt on them. The king size bed was “ok” and the pull out couch was okay for the kids, however the hotel didn’t have enough pillows…. Won’t be staying their again!
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We apologize that the room was not up to par during your stay. We do offer pillows at our front desk that can be brought to your room upon request. We appreciate your feedback.

6/10 Okay

Josephine

Traveled with family
Liked: Staff & service, room comfort
Needs some help
When we checked in, the room had a weird smell to it. Later that night I went to use the microwave and there was a disgusting, moldy piece of pizza in it! That was the smell and I couldn’t use the microwave at all! There was also no hair dryer on the wall.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you for choosing Super 8 Sidney by Wyndham. We greatly apologize for the inconveniences during your stay. We will be looking into this immediately. We appreciate your feedback and hope to see you again in the future.

8/10 Good

Todd

Stayed 1 night in Aug 2023
Response from Front Desk on Sep 5, 2023
Thank you for choosing Super 8 Sidney for your hotel stay. We appreciate your feedback and look forward to seeing you again in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 11, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent stay. We Appreciate your feedback and look forward to seeing you again in the future.

6/10 Okay

Mark, Parlin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel accommodations. We appreciate your feedback and hope to see you again in the future.

6/10 Okay

Lesa

Liked: Room comfort
Just a bit above O.k.
Could not check in at 1 pm. Had come back , comfortable bed, large bathroom.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 7, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. Our check in does not start until 2pm and unfortunately on super busy days we can not offer an early check in. We do our best to accommodate our guests but sometimes certain things are out of our control. We are glad to hear you enjoyed the rest of your stay otherwise. We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 7, 2023
Thank you for choosing Super 8 Sidney by Wyndham. We are glad to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you again in the future.

6/10 Okay

James G.

Liked: Staff & service
Disliked: Amenities
It’s a low budget operation with zero amenities.
Stayed 3 nights in Jul 2023
Response from Front Desk on Jul 31, 2023
Thank you for choosing Super 8 Sidney for your recent hotel stay. We appreciate your feedback and apologize you felt we had no amenities.

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service
My initial reservation was for 3 days but added an extra day. The first room I was in was horrible, the mattresses on the beds were awful and the room smelled. I explained to the front desk, they apologized and moved me to a much better room. The beds were very comfortable, it was clean and very nice. The ladies at the front desk were extremely nice and accommodating.
Stayed 3 nights in Jul 2023
Response from Front Desk on Jul 29, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your recent hotel stay. We greatly apologize of the inconvenience of the first room. I wish we had known sooner so we could have made your entire stay more comfortable. We are glad to hear we were able to make the last night better for your. We appreciate your feedback and hope that you will come back an see us again in the future.

2/10 Terrible

Laurie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I have never seen such a dirty bathtub in a motel. There is no way I would use it to shower! I expected more for the $150 I was charged, I can understand older but not unclean. Very disappointed.
Stayed 1 night in Jul 2023
Response from Front Desk on Jul 25, 2023
Thank you for choosing Super 8 Sidney by Wyndham for your hotel stay. We do appreciate your feedback and apologize greatly for the inconvenience of the dirty bathtub. We will notify our housekeeping team immediately to prevent any future occurrences.