Ratings based on 310 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Westminster, BC

Modern oceanfront hotel

Posted Jul 24, 2017
Pros: Modern, clean, comfortable hotel right on the waterfront. Has an excellent restaurant & coffee shop. Also offers spa services. Easy $5 daily parking.
Cons: An ice machine on each floor would be nice.
Location: On a waterfront park with an easy walk to many shops and restaurants. A small but interesting aquarium right next door. A marina is also close by.
Spent three nights here in a beautiful location, right near a waterfront park and an easy walk to shops and restaurants. The room was huge, with a couch four chairs and table. It's a little pricey, but then it's right on the water, with great views and is modern and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great location on the pier close to shops.

Posted Jul 7, 2017
Very nice hotel. Staff were vey helpful and went out of their way to ensure my comfort.
Comment from Hotel Management
Jul 12, 2017 by Sales Manager , Hotel Management
Hi Rich, Thank you for taking the time to share your review and comments about the team. They are thrilled to be of assistance and ensure our guests have a comfortable stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Puyallup WA

Beautiful and spacious room with huge bathtub!

Posted Jul 5, 2017
The room was so comfortable! We had a view of the water and were within walking distance to lots of shops and restaurants. Quiet beautiful town with friendly people. The person at the front desk was very helpful and personable and they had a great eucalyptus steam room. The only thing it was missing was a pool!
Comment from Hotel Management
Jul 12, 2017 by Sales Manager , Hotel Management
Thank you for choosing to stay at The Sidney Pier Hotel & Spa! It sounds like you experienced a lot of what the charming town of Sidney has to offer, shopping, dining and the ocean breeze. Our team will be delighted to hear that you found them helpful! Come back again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 4, 2017
Room selection was not offered, our room was less than desirable when other rooms were available
Comment from Hotel Management
Jul 14, 2017 by Sales Manager , Hotel Management
Dear Guest, Thank you for choosing to stay at The Sidney Pier Hotel & Spa. We have a number of room categories at our small 55 room hotel, all with different features and amenities and one to suit every guest. Please feel free to call us at any time to review our guestrooms and determine what type of room will best suit your needs, we will be happy to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Shangrila by the bay

Posted Jul 3, 2017
Pros: Beautiful layout, lovely big soaker tub, patio with view
Cons: Very small thing - just to cover up the blue light showing the clock/time from the cable box - as the blue light lit up the room- I turned it 'round
Location: Several cute little restaurants and one right by the ocean with a beautiful view. Whale watching and other boat tours. Butchart Gardens nearby.
I came over from the mainland for the sole purpose of finding a tranquil spot to finish a children's picture book [my first book] I was writing for a competition in Toronto. I was so happy because it was a very peaceful, quiet, enjoyable experience, and I finished the book :)! And, fell in love with Sidney - so I shall be back and would definitely stay here again. Loved it.
Comment from Hotel Management
Jul 12, 2017 by Sales Manager , Hotel Management
Hello Patrice, Thank you for your visit and for taking the time to share your comments. The feedback is always appreciated to ensure we are offering the best service possible. We are happy to hear that you were able to find the tranquility that you were looking for and we are looking forward to welcoming you back to our charming town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great staff

Posted Jun 23, 2017
Spent two nights. Staff went out of their way to help. The location is great, near the water and many restaurants and shops. One tiny complaint. There are coffee pots in the rooms, but no milk or sugar for the coffee
4 out of 5
Recommended
for Everyone
by A verified traveler from Delta BC

Great hotel in a perfect location, in Sidney.

Posted May 24, 2017
We have stayed at this hotel 3 times now. The location is great with ocean views, (pets are welcome) and lovely shops, whale watching tours all located pretty much right outside the door. The rooms are clean and comfortable, there is a very nice coffee shop on site, and a great bar restaurant. The spa is my favourite.
Comment from Hotel Management
Jun 6, 2017 by Guest Services , Hotel Management
Thank you for taking the time to share your feedback! It's great to hear that you could take advantage of the activities and amenities in our very local area and enjoy our on site dining option. It will be our pleasure to welcome you back for a visit in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton,Alberta

Well located hotel.

Posted May 15, 2017
Pros: Location and access to amenities.
We enjoyed the hotel because of the location close to many amenities including a small museum and the water. The hotel was very comfortable and the reception staff were excellent. future renters should know that this is a condo type hotel with the high end rooms with the best views being reserved for owners/long term renters.
Comment from Hotel Management
May 17, 2017 by Sales Manager, Hotel Management
Thank you for taking the time to share your review. We are delighted that you enjoyed your time at The Pier and could take advantage of the walkability of Sidney. The hotel occupies three floors of the building and the top 3 floors are independently owned condos that we do not rent or manage on behalf of the residents. We hope to have the opportunity to welcome you back in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
Great hotel stay, Amelia at the front desk was amazing, very professional and friendly. For a hotel that is not part of a large chain, they were impeccable. This hotel was better that the Hilton Wikieki, Hawaii, that I stayed in a week prior!
Comment from Hotel Management
May 17, 2017 by Sales Manager , Hotel Management
Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your experience and will be sure to pass along your comments to Amelia and our Front Desk Team. We hope to welcome you back again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic waterfront hotel

Posted May 1, 2017
Staff could not have been more helpful or pleasant. Room (king suite) was wonderful, with an amazing view of the water. Haros restaurant was really good.
Comment from Hotel Management
May 17, 2017 by Sales Manager , Hotel Management
We are happy to hear that you enjoyed your stay, the view and Haro's Restaurant. We hope to welcome you back for another stay in the near future.