Excellent Customer Care .
Posted Oct 15, 2016
Very professional and excellent customer care. Staff is well trained to help customers in all kinds of requirements, from the beginning they will provide you a map of the area indicating all the see sights near the hotel to visit.The establishment is well located, just crossing the street you will find the entrance to Night Market, later after you get out the market there are two small wooden bridges with lights where you can walk through to finally connect with Old Market and the Red light District " Pub Street " area where you will find cafeterias,restaurants, discos, etc.
My reservation had breakfast included, but during rainy days they took me to a 5-star hotel which is located a few steps away, just to have the breakfast buffet all within the same price. My room had all the complements that somebody need to feel comfortable such as fan, A/C, tea maker, bottles of water, cable tv, fridge, etc
No matter the time you show up, staff always welcomes you with a smile, definitely I recommend this hotel for visitors of Siem Reap