Ratings based on 286 Verified Reviews

4.2 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Posted May 18, 2018
Comfortable bed and excellent service provided by the friendly staff there. Highly recommended to those who are planning a trip here
Comment from Hotel Management
May 21, 2018 by Phearun Len (Mr.), Hotel Management
Dear RyanChan, It's nice to see your review share experience while you are holiday in Siem Reap Cambodia. Specially with comfortable bed and excellent service and friendly staff and i will do share to all of my colleagues encourage their work. Please let me know when you plan to return so that I can personally assist you with your accommodation requirements.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Love the pool!

Posted Apr 13, 2018
After temple hopping amongst the crowd and the heat, a pool is just what you want at the end of the afternoon. And this hotel has a nice one! We got a connecting room on the fifth floor, amazing view again of the pool. Rooms are very clean and spacious. Breakfast was good with a large variety! YUM! Thanks for having us!
Comment from Hotel Management
Apr 19, 2018 by Phearun Len (Mr.), Hotel Management
Dear Kareen, It is pleasure to know you are inspiring experience while you are holiday with us and thanks you so much for appreciating the special touches we provide to our guest. We really happy to hear that you enjoyed our swimming pool, nice service, room was clean and buffet breakfast and overall at Angkor Paradise Hotel. We thank you in advance for your recommend our hotel an we are look forward to welcome you and family in the future. Yours faithfully.
5 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Comfortable and quiet central hotel

Posted Apr 10, 2018
It's a large hotel that is backset from the main road making it convenient and also fairly quiet. Excellent staff and free airport pickup using a large van. Very large room with king bed and takes me back in time to 1950
Comment from Hotel Management
Apr 20, 2018 by Phearun Len (Mr.), Hotel Management
Dear Gordon, It is pleasure to know you are inspiring experience while you are holiday with us and thanks you so much for appreciating the special touches we provide to our guest. We really happy to hear that you enjoyed our excellent staff, free pickup service with large van and king bed the overal at Angkor Paradise Hotel. We thank you in advance for your recommend our hotel and we are look forward to welcome you and family in the future. Yours faithfully.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel in a good location with nice facilities

Posted Feb 21, 2018
Room was big but my mattress in room 357 was like sleeping on a brick! My friends mattress was like sleeping on a cloud, must still have some old mattresses in some rooms. Our shower was high pressure and had hot water but my friends room never had hot water the whole time. Buffet breakfast has a good selection, just don't arrive after 9am as they don't replace things that run out. amazing pool, if you go in the morning its quiet with no one around. Overall very night hotel
Comment from Hotel Management
Feb 26, 2018 by Phearun Len (Mr.), Hotel Management
Dear Luke, Thanks for your time to share experience on Expedia.com while you are holiday in Siem Reap Cambodia, specially i will do share to my team to double check as your above review with mattress and hot / cold water once again,
3 out of 5
by A verified traveler from Bangkok

Posted Feb 10, 2018
Staff made me upset about the hotel policy regarding to transport back to airport. Trying to explain and take sometime to let us know that we have to have a letter confirm to arrange for transport and try to let us show that letter. After tried to find that letter for awhile , he ask for room number and found that letter in hotel data. Why did he try to find at the first place?
Comment from Hotel Management
Feb 14, 2018 by Phearun Len (Mr.), Hotel Management
Thanks for your time to share and anyway we are apologize instead of them due normally we complimentary pickup service one way pickup service only also if guest request transfer to airport upon departure hotel still do charge even guest not use pickup service, Due you know we have meeting room then some guest booking through online by him self but organizer complimentary two ways that why they want to know room number.
5 out of 5
by A verified traveler

Posted Jan 30, 2018 on Hotels
Had a great time the staff were excellent cudnt do enough for you.the swimming pool was amazing an so we’re the staff at da pool.The 1 downside was I booked a taxi for 7am to take me to the airport still no sign of the taxi at 7.15 ended up taking a tuc tuc
Comment from Hotel Management
Feb 3, 2018 by Phearun Len (Mr.), Hotel Management
Thanks for your time to share excellent experience while your stay with us on expeida.com, I am delighted to read your review and share those comment to all of staff to encourage them work, We also thanks for your comment about book a taxi service without sign will do share to management team and do hope can improvement in the future. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours faithfully.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great home base for Angkor Wat!

Posted Jan 28, 2018
We spent two nights here while exploring Angkor Wat and Siem Reap. Great location - an easy 15 Minute Walk to the Old Market and Pub Street. It was easy to pick up Tuk Tuks at the hotel and the staff were quite k owledgeable and helpful with our sight-seeing questions. The rooms were clean and spacious. The bed was quite firm (borderline hard) but after hours of exploring the temples, we didn’t notice! They have a lovely pool and breakfast room. I would stay here again!
Comment from Hotel Management
Jan 30, 2018 by Phearun Len (Mr.), Hotel Management
Dear Valued Guest, Thanks for your time to share experience of your stay with us on Expedia while you are here visit Cambodia, I’m delighted to read your review with great location, easy walk to old market pub street and spacious, clean room and nice breakfast, We will definitely share those good comments to all of our staff in order to encourage them to work more and more harder to exceed your expectation. I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements. Yours faithfully.
5 out of 5
by Glenda

Posted Jan 4, 2018 on Hotels
Comment from Hotel Management
Jan 15, 2018 by The Management Team , Hotel Management
Dear Value Guest, Thank you for your feedback, we are really appreciated and hope to see you again in the future. Best Regards, The Management Team
5 out of 5
by vgmy from London

pleasant stay

Posted Jan 1, 2018 on Hotels
it was very good. the hotel staff were extremely polite and kind. the spa service is also great
Comment from Hotel Management
Jan 15, 2018 by The Management Team, Hotel Management
Dear Vgmy, Thank you for taking your time to wrote us a review, Without a chance you gave to us to serve you we are not able to show you our hospitality and treat you as our family. We hope to serve you again during your future stay in Siem Reap. Best Regards, The Management Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Dec 25, 2017
Close to pub street , night marker. Very convenient.
Comment from Hotel Management
Jan 15, 2018 by The Management Team, Hotel Management
Dear Patrick, It was a great pleasure to served you, Thank you for giving us a chance to provide a good accommodation, and close you everything you need. Your feedback is really valuable to us. Best Regards," The Management Team