Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Service was excellent. Very nice staff.

Posted Aug 25, 2015
Pros: Location was good and the dinner/show at the hotel was very enjoyable. The assistant manager personally checked in on us during our stay.
Location: We did a private tour of Ankor Wat and Ankor Thom which was booked by the hotel (very good tour guide). We were also near the main historical museum.
We were there during our honeymoon and they upgraded us to a suite. Everyone on staff was extremely nice during our stay. The breakfast buffet was very well done.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dortmund, Germany

Perfekt für schöne Tage in Siem Reap

Posted Aug 25, 2015
Wir waren insgesamt 3 Tage in diesem Hotel und hatten eine tolle Zeit. Wir buchten ein Landmark Room mit Poolblick. Insgesamt war das Hotel von der Begrüßung bis zum Airport Transfer am letzten Tag perfekt organisiert und eignet sich somit hervorragend um die Tempel im Angkor Archaeological Park zu erkunden. Das Frühstück war reichhaltig und sehr schmackhaft. Von frischen Omletts, asiatischen Supper bis Crêpe wird hier alles frisch und vor den Augen zubereiteter. Die hauseigenen Tuk-Tuk lassen sich bequem über das Hotel buchen und kosten 18$ am Tag (Sunrise 24$). Ich empfehle das Tuk Tuk Nummer 2. Mr Phoeung hat uns sicher durch die Straßen um Siem Reap gefahren und war jederzeit freundlich, hilfsbereit und zu keiner Zeit aufdringlich. Sehr toll!!!! Die Zimmer sind insgesamt in einem guten Zustand. Einzig und allein die Dusche war ein wenig nervig, da man leider immer das gesamte Badezimmer bewässert hat. Hier sollten eventuell neue Gummidichtungen an die Duschkabine installiert werden. War für uns jedoch kein Problem. Da die Klimaanlagen im Außenbereich sehe laut sind, empfehle ich dem Hotel nach der Buchung mitzuteilen, das man ein Zimmer nicht nahe den Anlagen haben möchte. Der Poolbereich ist toll, die Außenanlage sehr gepflegt.Einzig und allein die Hotelpreise für Getränke und den Spabereich haben uns gestört. Der Supermarkt ist jedoch um die Ecke. Insgesamt hatten wir hervorragende 3,5 Tage und können das Hotel weiter empfehlen.Wir würden wiederkommen! August 2015
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ゆっくり過ごせるリゾートホテル

Posted Aug 20, 2015
ロビー、プール、レストラン、客室の造り全てが、リゾート感溢れる素敵なホテルでしたが、宿泊した客室がカビ臭く、浴室に至っては生乾き臭がして、それだけが残念でした。遺跡巡り、食事、買い物などは、ホテルに待機しているトゥクトゥクで移動できるので問題なかったです。
4 out of 5
Recommended
for Everyone
by A verified traveler from 千葉

満足

Posted Aug 16, 2015
街の中心からは少し離れていますが、シェムリアップではどこに行くにもトゥクトゥクを使うので、気にはなりませんでした。 スタッフの対応はよく、部屋はやや古いですが快適でした。外から戻った時にはおしぼりを出してくれたり、ホテル内もレモングラスの香りで癒されました。3泊しましたが、朝食も種類、味ともに満足でした。
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京都

バカンスに最適!

Posted Aug 13, 2015
部屋は木目調で纏められて落ち着いており、プールも静かで過ごしやすかったです。朝食のブッフェも品数が多く美味しくて、遺跡散策への腹ごしらえに最高でした。 アメニティは、バスローブなど充実しており問題なしです。また、連絡すれば空港送迎サービスも無料でした。 ロケーションは中心街から少し離れていますが、エントランスにホテル公認のトゥクトゥクが待機しており、不便を感じませんでした。 次回に訪れる際にも利用します。
5 out of 5
Recommended
for Everyone
by A verified traveler from Kanan

Perfection - couldn't ask for more

Posted Aug 8, 2015
From the moment I arrived through to the end of my stay, the level of service from staff, quality of food, comfort of rooms etc was nothing short of perfection. This hotel sets an example of how guests should be treated. As I arrived before my check in time I was invited to a complimentary breakfast and given an upgrade. Every guest has a staff member allocated to assist them and Chen went over and above to ensure my comfort at the hotel and even plan my schedule in Angkor. The breakfast is delicious - probably the best I've had and I've stayed in some pretty up market hotels around the world. Spa treatments spectacular. I felt completely at home. The only thing I would say is the prices for drinks and a la carte food are too high for the region but by international standards they're fair. Also the live singer needs serious vocal lessons (sorry sounded like a cat being tortured) and should stop before 9pm as a matter of curtesy to those who wish to sleep earlier.
4 out of 5
Recommended
for Families
by A verified traveler from uk

Pleasant hotel , very comfortable indeed and relax

Posted Jul 24, 2015
Pros: I like the rom , nice and big and clean , swimming pool spar and breakfast .
Cons: The sauner needs some work , as the wooden seat is collapsing
Location: Good location , just out of town , yet close enough to walk into town.
Enjoying staying n the hotel very much , nice staff and facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, New Zealand

Lovely Hotel with friendly staff

Posted Jul 18, 2015
Pros: everything
Cons: every thing is in its place so I can not say what to improve.
Location: The location is really not far from the airport and also very vibrant hospitality and all the things are amazingly great
I was really amazed the way the hosts received us. Breakfast lunch and dinner were superb. Staff are really caring for us. Spa and the sauna and the swimming pool were so great that I never imagined it. Everything and every moment in the Hotel will always be in our memory. Number one hotel and recommend to all just try it.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 17, 2015
시내에서 교통이 가까운 편이고,더블베드 방의 크기는 4인가족이 사용하기에 약간 작은 느낌이 든다. 조식이 괜찮았다.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel

Posted Jul 9, 2015
Pros: Definitely a 5* hotel. Very well appointed internally.
Cons: My some of the furnishings in my 'de-luxe' room could have done with a refresh, but thats being picky
Location: Siem Reap is not a big place so location is not a major issue, but only a 10 minute drive from Angkor Wat temples etc so no issues on that score
Airport pickup/dropoff service, very well appointed and decorated internally, very helpful staff who did everything to please, excellent restaurant, what more could you ask for.