Ratings based on 115 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value good location!

Posted Jul 1, 2017
Great value 3* hotel. Walking distance to Pub Street and market area but far enough away to get a quiet nights sleep. Staff are amazing and always willing to help. Service is excellent. Would definitely stay again.
Comment from Hotel Management
Jul 25, 2017 by Paul , Hotel Management
Thank you for your feedback. We are working hard to full fill all guests need and very much appreciate for the commends . Our location is on the Bank of Seim Reap River, Near old market, Pub Street, Night Market and night life .....
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Posted Jan 30, 2017
The hotel is quite old, but cleanliness is good and everything in the room works fine. Decent breakfast as well, but the highlight for me are the staff. All of them were very friendly, always greeting you in and out of the hotel and also able to arrange transportation/info when needed. We had an early morning flight out on the last day and they even arranged a sandwich box for us to bring to the airport! Much appreciated.
Comment from Hotel Management
Feb 2, 2017 by Paul , Hotel Management
Thank you for feedback. We are working hard to make guest happy very appreciate your comments.
5 out of 5
by A verified traveler

Posted Dec 25, 2016 on Hotels
Comfortable hotel. Very friendly and helpful staff. Very convenient location.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for feedback a review. We are working hard to all guest who stay with us very much appreciated. Hope to welcome you back in the future. Thanks Paul
4 out of 5
by Chee Hong from Kuala Lumpur

Ideal Hotel Room for 3 Pax

Posted Aug 29, 2016 on Hotels
Location: Located at the town of Siem Reap, accessible to most of the landmark I.e. Pub Street, Psar Cha old market, Angkor Night Market, Cafe, street food, convenient store, spa etc. Room: 3 single bedroom. Room abit old but decent with sufficient space for 3 pax. Toiletries were provided. Cleanliness/ pest control can still improve as we have spotted lizard's feces all over the room (on bedsheet). Alley to rooms was rather dark. Service: Excellent frontdesk team. They were really helpful when we asked them to get us to get a tuk tuk for 3 days tour in Angkor. Remember to request for Mr. TALL if you plan to travel on tuk tuk. He is very humble and helpful driver. We requested him everyday. Food: Great variety of food for breakfast. Exceeded my expectations for the price paid. Try their local soup noodle! The broth was really good! You may request for your breakfast to packed if you plan to go for sunrise tour. Facilities: Awesome roof top pool to chill after a long day from tour. Overall: Will recommend and return to this hotel. Tips: Tuk tuk drivers can be found at every corners in Siem Reap. If you get a good one, do stick to him for your travel. Try the streetfood stalls along the old market at night, cheaper and taste better! https://www.tripadvisor.com.my/ShowUserReviews-g297390-d584053-r411829112-City_River_Hotel-Siem_Reap_Siem_Reap_Province.html#
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Dear Chee Hong, Thank you for saying with City River Hotel, Siem Reap. We are working hard to make all guest happy appreciate your feedback and comments. Hope to welcome you to stay with us in the future. Thanks Paul
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2016
Nice hotel, clean and in a good location, friendly helpful staff who could not do enough to help you. Would definitely stay again
Comment from Hotel Management
Aug 23, 2016 by Paul, Hotel Management
Thank you for staying with City River Hotel, Siem Reap. We working hard to make all guest happy appreciate your feedback. Thanks Paul
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great place! Best staff!!!

Posted Jul 20, 2016 on Orbitz
A wonderful stay. The staff members were so welcoming and friendly and SO willing to help out. I would definitely stay here again when in Siem Reap.
Comment from Hotel Management
by Paul, Hotel Management
Dear Caleb, Thank you for selecting City River Hotel, Siem Reap . We work hard to make all our guest happy , appreciate your feedback! Hope to welcome you , family, friends to stay with again in the future. Sincerely, Paul
5 out of 5
by A verified traveler

Posted Jun 27, 2016 on Hotels
Comment from Hotel Management
Jul 5, 2016 by Paul, Hotel Management
Dear Value Guest, Thank you for feedback the commend and rating us . We are here try our best to serve you and all our guest who stay with us too. Your rating are value for our management and staff effort to full fill the guest requirement. Look forward and to welcome you, family and friends to stay with City River Hotel in the future. Your sincerely, Paul
5 out of 5
by James from Dunkeld

lovely hotel, amazing staff

Posted Jun 20, 2016 on Hotels
A great hotel with the most attentive staff. It was an absolute pleasure.
Comment from Hotel Management
Jul 5, 2016 by Paul, Hotel Management
Dear James, Greeting from City River Hotel, Siem Reap. We are pleased to have us and you have enjoy your stay with City River Hotel and restaurant, our management and staff always take best care of you and others guest as well. Hope that you will come back and stay us for your next trip to Siem Reap Angkor Wat , Cambodia. Yours sincerely, Paul
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide. Australia.

Nice hote l, close to everything,

Posted Jun 19, 2016 on Wotif
Pros: Hotel close to everything, staff very willing to help,nice room, good b/fast.
Cons: All ok
Location: good location
Great 5 mins to pub st, and easy to find. Good hotel, great pool on the roof, good view of city.
Comment from Hotel Management
Jul 6, 2016 by Paul , Hotel Management
Dear Cheryl-Joe on, Thank you for your value feedback about our staff, Services, Good roof Top Pool, Good views from pool around Siem Reap. Our management and staff day by day are improving to full fill customer needs . Look forward to welcome you , relative and friends to stay with us in the future . Yours sincerely, Paul
5 out of 5
by Liane from Vancouver

Backpackers dream

Posted Apr 10, 2016 on Hotels
Wonderful. Couldn't ask for anything better! Location, amazing free breakfast, helpful and friendly staff, perfect room, beautiful rooftop pool with bar. Everything we could have asked for! And a good deal