Beautiful, peaceful hotel.
Posted Jan 2, 2016
All in all, this is an outstanding and very comfortable hotel. The beauty of the carved wood in the rooms, the superb, courteous service, and the peace and quietness of my stay were particular highlights. The entrance is lovely and exotic, and the pool is beautiful. The gym, though small, was adequate for me with its two good treadmills, a bike, and free weights. The wifi worked well. It is an altogether outstanding "bang for your buck."
The location is just a bit outside of the main part of Siem Reap, so you cannot walk to get there, but there are always tuk tuks available to take you where you desire to go promptly. Visiting the main Angkor temples was no issue whatsoever either - it took about 15 minutes to arrive via tuk tuk.
My only complaint is that the hotel food was, quite frankly, very bad. I ordered room service the first night and found the shrimp spring rolls not fresh and literally inedible (and I am not picky), and the chicken I ordered was very mediocre. Breakfast was also totally lackluster.
If they improved the food, this hotel would merit 5 stars in my opinion.
I still recommend the hotel, my only caveat being to make sure you plan to either buy some food in town to keep in the room and/or eat out all the time to avoid eating at the hotel.
Comment from Hotel Management
May 2, 2016 by Un Rousdaly, E-Commerce, Hotel Management
Dear Value Guest,
Thank you for taking the time to provide your feedback high review regarding your recent stay with us.
Your valuable comments will be shared with the appropriate departments. We always welcome opportunity to improve.
Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.