Ratings based on 21 Verified Reviews

4.0 out of 5
75% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from SINGAPORE

Basic hotel located next to the main road.

Posted Jan 3, 2017
Pros: Conveniently located along the main road. Hotel comes with nice small pool and basic gym equipment.
Cons: Room Service Supervisor should make sure that all Rooms are ready to welcome guests with complete set of towels, toiletries, no dead roach on the bed.
Location: Basic necessities like banking, local eateries, bakery, wet market, food stalls are within 500m. walking distance.
Room Service Supervisor should make sure that all Rooms are ready to welcome guests with complete set of towels, toiletries, no dead roach on the bed, etc. Towels which are worn out, should be replaced with new ones. Whenever guest had a DO NOT DISTURB light ON, Housekeeping staffs should never enter a guest room, even on the check out morning (before Noon) to remove bath towels, unless it is an emergency.
Comment from Hotel Management
Jan 9, 2017 by Saron, e-Commerce, Hotel Management
Dear Vic, Thank you very much for your commend and feedback about our service during your stay. We look into the area of your comment seriously and will improve it to the acceptable standard. Once again, thank you and we hope to have the opportunity to welcome you again in the future. Best regards, Saron, e-Commerce
5 out of 5
by Rajaram Reddy

Good service

Posted Jan 1, 2017 on Hotels
Nice people and very good service.
Comment from Hotel Management
Jan 12, 2017 by General Manager, Hotel Management
Dear Rajaram Reddy, Thank you for sharing your feedback about our facilities and service during your stay. We hope to welcome you back again soon. Best regards, Saron, e-Commerce
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel friendly staff

Posted Dec 16, 2016
RESORT:- Very nice hotel. Lovely pool area. Friendly and helpful staff. A good buffet breakfast with freshly cooked eggs. Evening restaurant was also nice, a good selection on food at competitive prices. Room was nice, clean and spacious. Wifi was decent enough. LOCATION:- The location was pretty good, a short tuk tuk ride to the centre where there are many shops, markets and restaurants. Also not far from Angkor, The hotel organises tuk tuk drivers and tours at a very good rate indeed. Highly recommended this resort and we will happily return should we have the opportunity in future.
Comment from Hotel Management
Dec 17, 2016 by Saron Khan - e-Coommerce, Hotel Management
Dear Guests, Thank you for chosen our hotel for your recent stay and we delighted to hear that you were enjoyed with our services and facilities. Once again, we are appreciated for sharing your comments and we look forward to welcome you back again in the future. Best regards,
4 out of 5
Recommended
for Couples
by Sodall

Ideal Hotel for a stay in Siem Reap

Posted Mar 4, 2013 on Ebookers
The staff are very attentive, the swimming pool was first class and never crowded, fresh towels on each sun bed.The breakfast did very well to cater for all nationalities.Food available from the snack bar was also very good and reasonable priced. The beds where a bit too firm for my liking, but the air-con worked very well , the bathroom had a seperate shower as well as a bath. The hotel is slightly out of town but that made for an interesting ride in , for about $ 3.
3 out of 5
by Bee

Posted Jan 20, 2013 on Hotels
Comment from Hotel Management
May 14, 2016 by Sokleap Chea, Hotel Management
Dear Bee, Warmest greetings from Lucky Angkor Hotel & Sap! We really appreciated for choosing our Hotel for your vacation stay. We work hard to improve on every this you have mentioned on. Best wished and regards!
3 out of 5
Recommended
for Couples
by Small Flowers honeymoon

Thanks for your service

Posted Jan 18, 2013 on Orbitz
Was good value for money. Only a short ride to town and the temples
4 out of 5
by D singh

great hotel,appalling sevice away from action

Posted Jan 14, 2013 on Hotels
No one was there to pick us up from airport for both groups arriving from Australia and India. On ringing up hotel they advied us to take a taxi, which they would reimbuse. later the manager advised us, no intimation had been sent to pick us up so will not refund- hotels.com, did you not send this information? Hassled over exact change of 2$, would not accept 10$ note.Great breakfast. good hotel , away from cental part so will cost you every time to go and come back.
Comment from Hotel Management
May 14, 2016 by Sokleap Chea, Hotel Management
Dear D, Warmest greetings from Lucky Angkor Hotel & Sap! We really appreciated for choosing our Hotel for your vacation stay. We work hard to improve on every thing you have mentioned on and we promise to fix all lacking point which must not have happened again any more. Best wish and regards!
5 out of 5
by eric

Posted Dec 4, 2012 on Hotels
Very good value and quiet despite main road. Very friendly and helpful staff.
Comment from Hotel Management
May 14, 2016 by Sokleap Chea, Hotel Management
Dear Eric, Warmest greetings from Lucky Angkor Hotel & Sap! We really appreciated for choosing our Hotel for your vacation stay. We work hard to improve on every this you have mentioned and we hope to see you hear again soonest. Best wish and regards!
4 out of 5
by A verified traveler from Holland

Lucky Angkor Hotel close to Angor Wat

Posted Sep 22, 2011 on Hotels
Fantastic hotel to the price. Located out of the city centre but you can get there with Tuk Tuk for 1,5 USD. Very good quality hotel - and cheap for the money booked on hotels.com
Comment from Hotel Management
May 14, 2016 by Sokleap Chea, Hotel Management
Dear Valued clients, Warmest greetings from Lucky Angkor Hotel & Sap! We really appreciated for choosing our Hotel for your vacation stay. We work hard to improve on every this you have mentioned and we hope to see you here again soonest. Best wish and regards!
5 out of 5
Recommended
for Everyone
by norman

best value for money like a 4/5

Posted Jul 23, 2011 on HotelClub
best value for money like a 4/5 star resort