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Get an overview of this hotel4-star family-friendly hotel near Pub Street

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Business center

Location

Located near the airport, this family-friendly hotel is 1.5 mi (2.5 km) from Pub Street and 7.9 mi (12.7 km) from Floating Village.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, free airport pick-up, and a free shopping center shuttle. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Room Amenities

All 62 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Conveniences include living rooms and refrigerators, and guests will appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, New Riverside Hotel features an outdoor pool and a health club. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center, limo/town car service, and a meeting room. This family-friendly hotel also offers a children's pool, spa services, and a library. Guests can use the health club at a partner property. An area shuttle within 1 km and a shuttle from the airport to the hotel (available on request) are complimentary for guests. Onsite self parking and valet parking are complimentary.

New Riverside Hotel has designated areas for smoking.

  • Express check-in 
  • Library 
  • Picnic area 
  • Free ferry terminal shuttle 
  • Use of nearby fitness center (discount) 
  • Free shopping center shuttle 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Restaurant 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Outdoor pool 
  • Limo or Town Car service available 
  • Computer station 
  • Terrace 
  • Free reception 
  • Luggage storage 
  • Free airport transportation - pickup 
  • ATM/banking 
  • Concierge services 
  • Designated smoking areas 
  • Pool umbrellas 
  • Total number of rooms - 62 
  • One meeting room 
  • Number of floors - 3 
  • Number of buildings/towers - 1 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Designated smoking areas (fines apply) 
  • Number of bars/lounges - 2 
  • Full-service spa 
  • Spa treatment room(s) 
  • Year Built 2014 
  • Tours/ticket assistance 
  • Pool sun loungers 
  • Free WiFi 
  • Babysitting or childcare (free) 
  • Health club 
  • Free wired Internet 
  • Number of coffee shops/cafes - 2 
  • Children's pool 
  • Free area shuttle 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Free RV, bus, truck parking 
  • Free parking nearby 
  • Breakfast available (surcharge) 
  • Laundry facilities 
  • Television in common areas 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Separate living room  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • Playground on site  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese
  • Japanese
  • Khmer
  • Korean
  • Lao
  • Thai

Parking

Free self parking, Free valet parking, Free RV, bus, truck parking, Free parking nearby

Room Amenities

  • Free WiFi 
  • Individually furnished 
  • Individually decorated 
  • Pillowtop mattress 
  • Refrigerator 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Air conditioning 
  • Desk 
  • Iron/ironing board (on request) 
  • Turndown service 
  • Free bottled water 
  • In-room massage available 
  • Slippers 
  • Cable TV service 
  • Premium TV channels 
  • Separate sitting area 
  • Balcony 
  • Free newspaper 
  • Free local calls 
  • Free long-distance calls 
  • Minibar 
  • Coffee/tea maker 
  • Hair dryer 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • In-room safe 
  • Electric kettle 
  • Number of bedrooms -  
  • Number of bathrooms -  
  • Separate living room 
  • Free wired Internet 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Separate bedroom 
  • Yard 

Where to Eat

A complimentary manager's reception is offered each day.

New Riverside Restaurant - Overlooking the pool and garden, this bar specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open 24 hours. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Ecotours nearby 
  • Golfing nearby 
  • Boat tours on site 
  • Bicycle rentals on site 
  • Horse riding/rental on site 
  • Mountain biking nearby 

Spa Services

Sambatt Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 2 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 1 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Thai massage 
  • Minimum age to access spa is 5 
  • Reflexology 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 15

Special check-in instructions:

Airport shuttle service is available on request from 6:30 AM to 9:30 AM. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: USD 5 per person (approximately)
  • Rollaway bed fee: USD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • New Riverside
  • New Riverside Hotel
  • New Riverside Hotel Siem Reap
  • New Riverside Siem Reap

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

Added Benefits

Book a stay in any room or rate category and receive a complimentary fruit basket, complimentary shuttle service to the city center, a 20% discount on laundry services, and a 30% discount on massages.

Full details provided at check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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