Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 3, 2016
Sehr freundliches Personal, gute Lage, lecker Essen, großer Pool und tolle Atmosphere
3 out of 5
by A verified traveler from Ph

For those who book online PLS READ: WARNING!!!

Posted Aug 21, 2016
They didn't pick me up at the airport. The deal in the expedia booking says free shuttle, but they didn't came so i took a taxi which is 7USD. When I reach the hotel, they gaveme a juice(seems like a powdered juice) and a wet towel. However, they had a problem finding my reservation! I showed them my booking reference and the email I got from Expedia. So they took my card, photocopied it and then let me check in. The hotel was generally good. So when I checked out they next day, they had a free shuttle to my next destination. (We had a youth forum in siem reap). On our way someone called the hotel driver and said i have to go back. I WAS NERVOUS BECAUSE THERE MIGHT BE A PROBLEM. I was in a hurry because my other friends who were staying in another hotel will go to the Angkor Wat Temples, I'm late! So when we went back to the hotel, THEY CAN'T FIND MY RESERVATION, and ask me to stay until they find it. And they said they really can't find it. (IMAGINE A SOLO FEMALE TRAVELLER, FOREIGNER AND FIRST TIME TRAVEL OUTSIDE MY COUNTRY WOULD BE HELD LIKE THAT. IT WAS TERRIFYING!) They say because I booked on a Saturday, it's a holiday and so as Sunday.(I booked on Aug. 20,2016 around 6am and arrived there around 12 midnight and have to check out on August 21,2016) That maybe the reason why they can't find it. And then they ask me to wait again for another few minutes, and finally they found it. My advice is book on working days and 2 days before checking in.
5 out of 5
by A verified traveler from Japan

子連れ旅行にもおすすめ

Posted Aug 12, 2016
Pros: プールが楽しい。
Cons: 食事が出てくるのがかなり遅く、それも手作りでないかんじ(温めただけ、焼いただけ)だったので残念。
Location: 空港から近いが、回りにレストランがあまりない。
プールは、写真どおり綺麗で子どもは大喜びです。 プール回りのテラスで夕食を食べましたが、オーダーしてからかなり時間がかかったのであまりお勧めできません。 朝食は種類も多く、とても良かったです。中国の団体さんが連日いらっしゃったので、 時間はかぶらないよう行くことをおすすめします。
5 out of 5
by A verified traveler

Nice hotel in siem reap wonderful staff

Posted Jul 6, 2016
Very nice hotel. Wonderful staff that made us feel so welcome and respected. We used the spa three times and it was excellent. We had the colonial room. Furniture and facilities were lovely. Breakfast menu had new items every day which is a change from hotels that keep the same everyday. We use morey as our tuktuk drive every day and he would pick us up at the designated spot in town at the end of the evening. Lovely country, people and hotel.
5 out of 5
by A verified traveler from Germany

great hotel for a good price

Posted Jul 4, 2016
Cons: air conditioning was a bit too noisy, should be improved for this kind of hotel
Location: near to the airport (5-10 min.), to city 3 USD by Tuk-Tuk, 5 USD by taxi
very helpful staff - sometimes to much :-), nice period furniture, spaciously laid out room, good bed, nice shower, good breakfast for the price, not much to complain :-)
4 out of 5
by A verified traveler

Comodo, limpio.

Posted Jun 19, 2016 on Hotels
Comodo, limpio
4 out of 5
by A verified traveler

性价比不错,离市区稍微远了点

Posted Jun 12, 2016 on Hotels
性价比不错,离市区稍微远了点
5 out of 5
by A verified traveler

性价比高

Posted Jun 12, 2016 on Hotels
不错,性价比高
4 out of 5
by Tommy

This traveler left a rating score only Posted May 23, 2016 on Hotels
5 out of 5
by A verified traveler from Perugia

Bellissimo Hotel.

Posted May 17, 2016
Pros: La cortesia del personale.
Hotel Bellissimo. Personale gentilissimo. Un vero hotel a di lusso.