Posted Nov 29, 2012 on Hotels
Far from Siem Reap (10km, past the airport). My room stinked of humidity, was dirty, used up, sheets were either dirty or stained. Wifi was down, service was inexistant. Just beside the airport so you hear the noise of the planes big time. Swimming pool was so dirty that I didn't have the courage to try it. Found something amazing the day after for the same cheap price ($8). Worst lodging experience ever.
Comment from Hotel Management
Aug 3, 2013 by Mac, Hotel Management
I would like to give you some information, you probabely did not into consideration, while writing your review.
We are exactly 6km from downtown and we are 4km from the airport. There is always a tuktuk available for our guests for transportation. There slow drivers and fast drivers. A fast driver will be at town in 15 Minutes and beside of that you get a real good impression of the countryside of Siem Reap.
The pool is cleaned every day several time. As an eco friendly resort, we use only a little of chlorine, the most time we use a local salty product, therefore maybe the color of the water is not always the same as you know from 5* hotels.
Wifi is up and running 24h/7days. We have 1MB High speed Internet connection. Up and running statistics are 98%.