Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Taiwan

暹粒市區中的寧靜區

Posted Aug 20, 2016
溫和有禮的管家,禮貌服務恰到好處的服務人員,加上市區幽靜的地理位置,早餐選擇雖不多,但精緻而美味,是一次讓人愉悅的住宿體驗。
Comment from Hotel Management
Aug 22, 2016 by Raffles Siem Reap, Hotel Management
Dear Phoebe, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you very much for sharing your wonderful feedback. It is kind words such as yours which continue to inspire us and serve as a reward for our continuous dedication in providing a wonderful Raffles stay experience evoking emotional luxury. We are glad that you had a great time and we look forward to welcoming you back again. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by A verified traveler from gifu

遺跡巡りで疲れた体を癒してくれるホテル

Posted Aug 18, 2016
Pros: 雰囲気、スタッフ、清潔さ、ロケーション、朝食、プール
Cons: アフタヌーンティーの内容
Location: ロケーションは良い
雰囲気が良くて、スタッフの応対も丁寧。わからないことはコンシェルジェがすべて解決。遺跡で疲れたらプールでリラックスタイム。マーケットにも遺跡にも近くて博物館は隣でとても良いロケーション。アフタヌーンティーのスイーツは日本人にはやや甘すぎる。
Comment from Hotel Management
Aug 20, 2016 by Raffles Siem Reap, Hotel Management
Dear chey, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for sharing both your compliments and constructive feedback. We appreciate your comments and rest assured that we will consider your kind words in further improving our Afternoon Tea. We hope that you had a delightful stay with us and a magnificent and unforgettable visit to the world-renowned temples of Angkor. We look forward to welcoming you back again. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by A verified traveler

sabor camboyano

Posted Aug 14, 2016
Pros: Ubicacion excelente
Con todas las comodidades modernas, el hotel y su personal te transportan a la Indochina de hace 100 años
Comment from Hotel Management
Aug 20, 2016 by Raffles Siem Reap, Hotel Management
Thank you very much for sharing your wonderful experience. We are glad that you were captivated with the old-world colonial charm of our heritage hotel and we hope that it complemented your journey to the mystical temples of Angkor. Looking forward to welcoming you back again. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
Thank you very much for sharing your Raffles stay experience. We are pleased to know that it was a delight and we hope to welcome you back again on your next visit. Kind regards, Jean-Pierre Leclerc General Manager
5 out of 5
by Erik

Posted Feb 25, 2016 on Hotels
Comment from Hotel Management
Dear Erik, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for sharing your feedback and we are pleased to know that we had exceeded your expectations and our hotel had been your colonial oasis offering emotional luxury, a promise that our hotel strives to maintain. Looking forward to welcoming you back again. Kind regards, Jean-Pierre Leclerc General Manager
3 out of 5
by A verified traveler

This is a Raffles in name only

Posted Feb 22, 2016 on Hotels
We're prepared to pay up for a great experience - but this is a standard hotel with a too thin veneer of luxe. It is not really up to Raffles Singapore standards.
Comment from Hotel Management
May 14, 2016 by Charles Demange, Hotel Management
Dear Traveler, Warm greetings from Raffles Grand Hotel d’Angkor and thank you for sharing your feedback. We regret to hear that your stay experience in our hotel had not been fully satisfying and we apologise for any inconvenience which you may have experienced. We would appreciate it if you provide us further information on which areas we need to improve upon. We hope that despite any inconvenience, you still had a wonderful time marveling at the world’s wonders of Angkor.
5 out of 5
by A verified traveler from Dallas

Wonderful reprieve from being in chaotic Cambodia.

Posted Feb 16, 2016
Throw back in time. I was expecting Mr Raffles to appear at any time.
Comment from Hotel Management
Jul 15, 2016 by Raffles Grand Hotel d'Angkor , Hotel Management
Dear David, Thank you for sharing your stay experience with us and we hope you had a wonderful and memorable time with us and in Siem Reap. We look forward to welcoming you back again.
4 out of 5
by A verified traveler

Old world charm with modern updates

Posted Feb 16, 2016 on Hotels
Nice hotel from a grand old era. The staff was friendly and service was good. The hotel is fairly well updated but retains old world charm. Neighborhood is central to sites and property was very nice.
Comment from Hotel Management
by Raffles Siem Reap, Hotel Management
Dear Traveller, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you very much for sharing your wonderful comments. We are pleased to know that you were captivated by our heritage hotel's old world, colonial charm and we hope that your stay had been a memorable and enjoyable experience. We trust that you had a great visit to the temples of Angkor and we look forward to welcoming you back again.
3 out of 5
by A verified traveler

Posted Feb 15, 2016 on Hotels
Comment from Hotel Management
by Raffles Siem Reap, Hotel Management
Dear Traveller, Thank you very much for your feedback which we take as inspiration to conduct further improvements both in our service and facilities. We would appreciate if you could provide us further information on how we could improve our service based on your stay with us. We hope that your visit to Siem Reap had been a wonderful experience, overall.
5 out of 5
by A verified traveler from Miami, FL

Classy hotel in the middle of Siam Real

Posted Nov 25, 2015
The hotel is beautiful, in the middle of Siam Reap. It makes you travel back in time keeping all the modern commodities. The breakfast with champagne was delicious.