Ratings based on 144 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

GREAT STAY

Posted Nov 6, 2016
Pros: Pool is huge!
My wife and I stayed here for three nights prior to a Backroads trip. The hotel is beautifully maintained and we loved the old English Colonial flavor. Would highly recomend it for all aspects.
Comment from Hotel Management
Nov 18, 2016 by Raffles Siem Reap, Hotel Management
Dear DAVE, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for sharing your wonderful feedback. We trust that you had enjoyed the rustic charm of the countryside and we are glad to have been your colonial oasis before your adventure-packed journey in the Kingdom of Wonder. Looking forward to welcoming you back again in the future. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The best of old world charm

Posted Sep 30, 2016 on Wotif
If you want high speed lifts and shiny new marble don't stay here. If you want the very best in old world charm and hospitality them thesis your place. Built in 1929 according to the plaque I am sure that most of the tile on the walls and floors were original but immaculately kept. The staff were amazing and so friendly. They remembered everything we ordered from day one and when we came down for a drink or breakfast we barely needed to ask.
Comment from Hotel Management
Oct 4, 2016 by Raffles Siem Reap, Hotel Management
Thank you very much for sharing your wonderful experience. We are pleased to know that you were captivated with the old world charm of our storied hotel as well as the warm hospitality of our team. We do hope that your stay with us complemented an inspiring journey to Angkor and we look forward to welcoming you back again on your return. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by A verified traveler

Home away from home

Posted Aug 27, 2016 on Hotels
Incredible service and lovely staff. Good food
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Warm greetings from Raffles Grand Hotel d'Angkor. Thank you for sharing your feedback on your stay in our colonial oasis. We are humbled by your thoughtful and complimentary words and we are glad that you've felt right at home during your stay. It would definitely be a pleasure to welcome you back again in this beautiful kingdom on your next retreat. From the cultural heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by Susan

Posted Aug 6, 2016 on Hotels
Comment from Hotel Management
Aug 20, 2016 by General Manager, Hotel Management
Dear Susan, Thank you for sharing your feedback on your stay with us. We trust that you had a delightful Raffles stay experience and we hope that you've created wonderful, unforgettable memories from this journey. We look forward to welcoming you back again. From the Cultural Heart of Siem Reap, Jean-Pierre Leclerc General Manager
5 out of 5
by A verified traveler

Posted May 23, 2016 on Hotels
Comment from Hotel Management
Jul 27, 2016
Thank you very much for sharing your Raffles stay experience. We are pleased to know that it was a delight and we hope to welcome you back again on your next visit. Kind regards, Jean-Pierre Leclerc General Manager
3 out of 5
by A verified traveler

This is a Raffles in name only

Posted Feb 22, 2016 on Hotels
We're prepared to pay up for a great experience - but this is a standard hotel with a too thin veneer of luxe. It is not really up to Raffles Singapore standards.
Comment from Hotel Management
May 14, 2016 by Charles Demange, Hotel Management
Dear Traveler, Warm greetings from Raffles Grand Hotel d’Angkor and thank you for sharing your feedback. We regret to hear that your stay experience in our hotel had not been fully satisfying and we apologise for any inconvenience which you may have experienced. We would appreciate it if you provide us further information on which areas we need to improve upon. We hope that despite any inconvenience, you still had a wonderful time marveling at the world’s wonders of Angkor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Wonderful reprieve from being in chaotic Cambodia.

Posted Feb 16, 2016
Throw back in time. I was expecting Mr Raffles to appear at any time.
Comment from Hotel Management
Jul 15, 2016 by Raffles Grand Hotel d'Angkor , Hotel Management
Dear David, Thank you for sharing your stay experience with us and we hope you had a wonderful and memorable time with us and in Siem Reap. We look forward to welcoming you back again.
4 out of 5
by A verified traveler

Old world charm with modern updates

Posted Feb 16, 2016 on Hotels
Nice hotel from a grand old era. The staff was friendly and service was good. The hotel is fairly well updated but retains old world charm. Neighborhood is central to sites and property was very nice.
Comment from Hotel Management
Aug 2, 2016 by Raffles Siem Reap, Hotel Management
Dear Traveller, Warm greetings from Raffles Grand Hotel d'Angkor. Thank you very much for sharing your wonderful comments. We are pleased to know that you were captivated by our heritage hotel's old world, colonial charm and we hope that your stay had been a memorable and enjoyable experience. We trust that you had a great visit to the temples of Angkor and we look forward to welcoming you back again.
3 out of 5
by A verified traveler

Posted Feb 15, 2016 on Hotels
Comment from Hotel Management
Aug 2, 2016 by Raffles Siem Reap, Hotel Management
Dear Traveller, Thank you very much for your feedback which we take as inspiration to conduct further improvements both in our service and facilities. We would appreciate if you could provide us further information on how we could improve our service based on your stay with us. We hope that your visit to Siem Reap had been a wonderful experience, overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Classy hotel in the middle of Siam Real

Posted Nov 25, 2015
The hotel is beautiful, in the middle of Siam Reap. It makes you travel back in time keeping all the modern commodities. The breakfast with champagne was delicious.
Comment from Hotel Management
Oct 10, 2016 by Raffles Siem Reap, Hotel Management
Thank you for sharing your wonderful stay with us and we hope to welcome you back again in the future.