Ratings based on 219 Verified Reviews

4.9 out of 5
98% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome

Posted May 4, 2017
This place is great. It has a very spa like feel to it. Very clean. Walking distance to the downtown area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manila

Great service. Accommodating staff.

Posted Feb 24, 2017
Pros: The rooms were well-appointed, clean and tidy, with maid service twice a day. The staff was always warm and solicitous.
Cons: We arrived on a very late flight. The restaurant was closed and there was no more room service after 10:30pm.
Location: The location was very convenient - walking distance from pub street and various restaurants.
Enjoyed our stay at the Shinta Mani. The small hotel was well designed and the lay-out was geared toward privacy and comfort. Although it did not have the amenities of the bigger chains, the staff more than made up for this by being very accommodating.
Comment from Hotel Management
Mar 4, 2017 by Dorn, Hotel Management
Dear Sir/Madam, Good evening from Shinta Mani Hotel, Siem Reap! Thank you for your valued time with us opon your holidays in Siem Reap. We are appreciated your comments and will work out to improve our services. We hope to see you next time when you back to Siem Reap again. We wish you to have a great day! Best regards, Dorn
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great place - central with outstanding staff

Posted Feb 13, 2017
Pros: staff and everything
Cons: need a full length mirror in the rooms and a bit more drawer space would be great
Location: really central - brilliant and very safe
Can't recommend this place highly enough - no negatives - only positives and you cant often say that. From check in to check out with everything in between an outstanding stay. Kroya restaurant - best evening meal of the stay - well balanced subtle flavours = everything excellently executed. Staff were amazing - knew us by name and were so kind, helpful and efficient - spa was great and Nomil was fantastic. Sophear and his staff at reception were great - the chaps who greeted you after a hard heavy day in the heat were lovely - Sna and all the staff were marvellous - personal service at its height Will definitely come back. Thankyou everyone at Shinta Mani for a lovely lovely memorable stay
Comment from Hotel Management
Mar 4, 2017 by Dorn, Hotel Management
Dear Ms. Lisa, Good evening from Shinta Mani Hotel! Thank you for stayed with us while you are in Siem Reap. We are really appreciated your comments and will work out with our managements tea.s to improve our services. We do believe that, we will see you next time when you back to Siem Reap. On behalf of Shinta Mani teams, we would like to say thank again. Best regards, Dorn
5 out of 5
by A verified traveler

Clean, beautiful, relaxing

Posted Nov 1, 2016 on Hotels
Everything was clean, the place smells amazing and the breakfast wonderful. Loved the decor. Used the swimming pool at both properties and really enjoyed the free 10 min massage by the pool. Super friendly manager went out of our way to make sure we had everything we needed and fixed a few minor issues we ran into.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Thank you very much for coming to stay with us and it is our pleasure to make your stay here with love experienced. We do hope you will stay with us again while your are coming to visit Siem Reap, Cambodia. Wishes, Boundith
5 out of 5
Recommended
for Everyone
by A verified traveler

Care, comfort, courtesy

Posted Oct 27, 2016
The hotel is a boutique hotel with just about 31 rooms. The size allows them to take care of the details to the level of perfection. Rooms are minimalist chic. The restaurant service was a definite plus point of our stay. Food was delicious and beautifully presented always with a smile. A great holiday begins the moment they welcome you with "welcome home".
Comment from Hotel Management
Oct 31, 2016 by Boundith (E-commerce Manager), Hotel Management
Thank you very much for your staying at our property. It is our pleasure to make your stay smile and better experience in Siem Reap, Cambodia. We do believe that you are staying with us in your next trip to Siem Reap. Please have a nice day and enjoy the trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely boutique design hotel, great service

Posted Oct 24, 2016 on Orbitz
Pros: The staff is very well trained, very good location, the food is excellent organic and lots of attention to details
Cons: Nothing to not like, the hotel is more expensive and the guide and cars are more expensive as well, but you get what you pay for
Location: Take Tuk tuk to restaurants near the river, then go to night market and pub street.
Comment from Hotel Management
Oct 27, 2016 by Benz, Hotel Management
Thank you very much for staying with us and spend time to write us a review. It's our pleasure to make your stay happy with good experience at Shinta Mani "Your second home". We do hope that you are staying with us again in your next trip to Siem Reap, Cambodia. Best regards, Benz (E-commerce Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Affordable Luxury Khmer Inspired Hotel

Posted Oct 22, 2016
Pros: Friendly and helpful staff. Lovely relaxing atmosphere and fragrances, fresh flowers daily.
Cons: All was excellent
Location: Fairly central. Restaurants nearby. Short tuk tuk ride to markets and Pub Street.
As Siem Reap (Angkor Wat visit) was the end of our holiday after Vietnam we decided to treat ourselves with 5 nights at the Shinta Mani Club and greatly looked forward to it. We were not disappointed in any way. We booked via Expedia a Superior Room with King bed and requested a room on an upper level overlooking the swimming pool; the hotel accommodated us accordingly. The room was sufficiently large and very comfortable with all the facilities we needed. Great water pressure in the shower. They provide 4 x 500ml bottles of water each day and will often replenish the water and refresh towels if they turn down the bed in the evening. The design, decor and atmosphere of this modest sized hotel (? 39 rooms) is pleasing and relaxing. Staff are friendly, polite, always helpful and willing and excel in all they do. Service is excellent. Food, including breakfast, in the Kroya restaurant is very good. We also lunched at the sister hotel Shinta Mani Resort across the road and charged lunch to our room at our own hotel. The hotel is fairly central and a tuk tuk ride to most places is only a couple of dollars (the hotel staff outside can advise how much it should cost to a destination and will call the tuk tuk driver).
Comment from Hotel Management
Oct 27, 2016 by Benz, Hotel Management
Dear OZMONTYQ, Thank you very much for staying with and you had enjoyed your stay here. Furthermore, thank you very much again for spend your time to write a review. We do hope that you will stay with us in your next visit to Siem Reap, Cambodia. Enjoy your next trip. Best regards, Benz (E-commerce Manager)
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia, USA

Best hotel I've ever stayed at, amazing service

Posted Oct 20, 2016 on Orbitz
I've never felt more welcomed, pampered, and comfortable in a hotel. The staff were all incredibly helpful, friendly, and accommodating. The rooms are very comfortable and well decorated. I don't think I could come up with any complaints even if I were nitpicking.
Comment from Hotel Management
Oct 27, 2016 by Benz, Hotel Management
Dear Daniel, Thank you very much for staying with and you had enjoyed your stay here. We do hope that you will stay with us in your next visit to Siem Reap, Cambodia. Enjoy your next trip. Best regards, Benz (E-commerce Manager)
5 out of 5
Recommended
for Couples
by A verified traveler from Canada

Elegant and exotic with outstanding service!

Posted Oct 17, 2016
Pros: Gorgeous decor, friendly staff, excellent food, lovely room (with very comfy bed).
Cons: Honestly, nothing could have been better. Loved it. No elevator but not a problem (only 3 floors).
Location: Best $ you'll spend: book the hotel driver for temple tours. Only $36/day (+tip optional). AC vehicle is a must! Use tuk-tuks for in-town $2 trips
Absolutely amazing place for couples! Gorgeous decor, excellent food (Western and Khmer), innovative cocktails. Breakfast buffet is fantastic (incl. made-to-order eggs & espresso). Laid-back vibe combined with very attentive service (e.g., cool towels from the friendly front door staff as they greet you; much appreciated as you come in from the hot and humid weather). For our wedding anniversary, staff put heart-shaped arrangement of lotus petals on our bed, and presented us with cake and flowers. So thoughtful! Room was lovely and a good size. Perfect for couples (not children). Bed was extremely comfortable with high-quality cotton sheets. Fresh flowers in your room, changed daily. We've travelled extensively and this was one of the best places ever. Cannot recommend highly enough!
Comment from Hotel Management
Oct 18, 2016 by Benz, Hotel Management
Dear Maria, Thank you very much for staying with us and we are proud to make your stay happy and memorable. Please have a great day ahead.
5 out of 5
by A verified traveler

Great hotel & nice staffssss

Posted Oct 17, 2016 on Hotels
Great hotel & nice staffssss
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
Thank you very much for your staying and writing review. Please stay with us again for next visit. Have a nice day!