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Reviews of Sokhalay Angkor Villa Resort

5 out of 5
Sokhalay Angkor Villa Resort
National Road 6, Siem Reap, Siem Reap

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 200 reviews" "
Rating 8 - Good. 69 out of 200 reviews" "
Rating 6 - Okay. 21 out of 200 reviews" "
Rating 4 - Poor. 9 out of 200 reviews" "
Rating 2 - Terrible. 4 out of 200 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Tapas

Disliked: Cleanliness, staff & service, property conditions & facilities
Probably not a 5 star
The experience was mediocre right from the start when the pick up wasn’t on time, then the room allotted had to be changed twice as the first room allotted was supposed to have some known pipe issues, the second room allotted was already occupied! When room service was ordered, the used soup bowl wasn’t removed for two days! Room service cleaning was requested but didn’t happen till the evening where the staff had to be reminded.
Stayed 2 nights in Dec 2019

8/10 Good

Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a nice stay enjoyed it being so quiet
Stayed 2 nights in Dec 2019
Response from Sievfong on Jan 1, 2020
Dear M/M. Corey, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is beautiful and quiet. The front desk service is very good and the restaurant's is a little bit worse.
Stayed 3 nights in Nov 2019
Response from Sievfong on Dec 13, 2019
Dear Sir/Madame, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

8/10 Good

Kar Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service!
Service was amazing! Stayed in one of the rooms in the new villa. Even though it’s new, there’s some signs of wear and tear. I’d recommend staying here if you don’t mind the extra distance from the centre of Siem Reap!
Stayed 1 night in Nov 2019
Response from Sievfong on Dec 2, 2019
Dear M/M. Kar Wing, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

6/10 Okay

ka wing

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unsatisfying and not recommended
It found that the bed sheet and quilt cover didn’t change at all. The floor is so dirty as I found dead inserts on the floor. I have requested late check out when I checked in and it has confirmed. On my last day, I got disturbed from the door knock twice by the staff to check my checking out time which is so annoying and I can’t rest well. I was out for sunrise and it disturbed me to rest.
Stayed 5 nights in Oct 2019

6/10 Okay

Laura

Liked: Staff & service, room comfort
Swimming pool was murky. It’s a bit rundown I would give it a four star rating but is peaceful and the staff are very nice. Love the setup of the whole hotel you feel like your in the forest.
Stayed 2 nights in Oct 2019
Response from Sievfong on Nov 18, 2019
Dear M/M. Laura, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful picturesque hotel
The hotel and rooms were beautiful, we loved the villas, they were a perfect look and style for us. The service was very good, friendly and helpful. Overall the food was very good, huge breakfast buffet. The kids enjoyed the relaxing time in the pool which was beautiful. This stay was at the end of our trip and as far as hotels go couldn't have asked for much more.
Stayed 3 nights in Aug 2019

8/10 Good

N.

Traveled with partner
Liked: Cleanliness, staff & service
You can see that it was a grand, luxurious hotel originally. There were some furnishing choices that reveal it's age. Overall, the villa was spacious, comfortable, well maintained and elegant. The breakfast buffet was spectacular. Staff was friendly and helpful. I would come back here. Despite it being the off season, everything was still well tended. The hotel is about 15 min away from the real action of downtown. Pro was the quiet, peaceful and the lovely tropical setting. Con was the constant need for transport. We befriended Tuk Tuk Brothers driver, Mr. Long, whom we contracted with for our entire stay. He was incredibly polite, helpful, drove cautiously and acommodating.
Stayed 2 nights in Aug 2019
Response from Sievfong on Aug 9, 2019
Dear Value Guests, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from Sievfong on Jul 29, 2019
Dear Value Guests, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

10/10 Excellent

Verified traveler

Stayed 13 nights in Jul 2019
Response from Sievfong on Jul 29, 2019
Dear Value Guests, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Ass. E-commerce Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly, buffet for breakfast is great. Room is clean and peaceful . A bit far from city center though
Stayed 6 nights in Jul 2019
Response from Sievfong on Jul 17, 2019
Dear Value Guests, Thank you very much for your wonderful compliments which I would definitely share with my team. We are glad that you appreciate the charming details of this historic resort and I hope that you had a great and luxurious stay with us. We look forward to welcoming back on your return. Yours Sincerely, Sievfong LOK (Mr.) Asst. E-commerce Manager

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
It is a spacious property with local feel though it also has a modern building being part of the resort which makes it looks like a confused business. The staff are nice but level of service is not standard. It is sold as 5 stars hotel but I did not feel like 5 stars standard. The room is nice and spacious but outdated. The hotel is a distant to town. The first time I ordered my transport to town after told there is no free shuttle though it was only 6pm. The next door I was offered a free shuttle to town but only one way and the shuttle service ran till 2pm. I certainly could not see this is a five star hotel service. The breakfast has great selection next to large swimming pool but the atmosphere is dark and the food presentation is again more equal to 4 stars hotel. If you don't mind a "5 stars" hotel with a budget value and feel, then this is a good place to be.
Stayed 1 night in Jul 2019
Response from Sievfong on Jul 10, 2019
Dear Guests, We are pleased to read your review following your stay at Sokhalay Angkor Villa Resort. Thank you very much for your valuable feedback. Our Sokhalay Angkor Resort and Spa is a group of five star hotel which is divided into 04 properties. Sokhalay Angkor Villa Resort is base to our traditional style and Sokhalay Angkor Residence and Spa, Grand Sokhalay Hotel is base to modern comfort. This four properties is in the same location. We do also provide free two ways transportation to town in everyday follow to the Hotel schedule. Your review is a source of improve for our team and I will look forward to sharing it. We are eagerly awaiting to welcome you again in Siem Reap! With my best regards, Sievfong LOK (Mr.) Asst. E-commerce Manager

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
PROS I arranged for transportation from/to the airport with the hotel prior to my arrival and that was convenient. During checking in, I was given a complimentary beverage that was refreshing. I was also given a tour of the hotel's varying spaces by a front desk staff about breakfast areas, the spa, pool areas, and other services that I may need during my stay (room service, request for rides, etc). My room was nice and clean (although some furniture had stains) and I felt comfortable during my stay. There were unique touches like orchid flowers on my towels and pillows, extra toothbrushes, razor, cotton buds, comb, shower cap, and shampoo + conditioner + body wash. I was also given complimentary bottled water every day. The breakfast buffet was good - combination of Cambodian and Western options, was healthy, and plentiful. There were two areas for breakfast dining (open air restaurant near the pool and inside the hotel) and two dining areas for lunch and dinner (open air restaurant and pool bar). Checking in and checking out was quick and fine. CONS The staff overall was kind and lovely, although I felt that some (at the pool bar) were a bit unprofessional - talking loudly amongst themselves, on their cellphones. Near my villa there was trash - empty water bottles, spray can, wrappers, etc.
Stayed 4 nights in Feb 2019

10/10 Excellent

CEDRIC, Vancouver, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating, attentive and friendly. They made us feel special and that they were all invested in making our stay memorable and enjoyable.
Stayed 2 nights in Jan 2019
Response from Sievfong on Feb 13, 2019
Dear M/M. Cedric, We are pleased to read your review following your stay at Sokhalay Angkor Villa Resort. It is very satisfying to read your wonderful comments. Our staff are doing their best to offer you an incredible experience and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it. We are eagerly awaiting to welcome you again in Siem Reap! With my best regards, Sievfong LOK (Mr.) Ass. E-commerce Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
What stood out at this hotel was the warm and genuine hospitality of the staff, not the physical property itself. The staff we came into contact with, from the reception to the bell boys, were always smiling, and showed willingness to help. We did not get a sense that they were expecting monetary returns, on the contrary, they were genuine and sincere in wanting to make our stay comfortable. And here one staff member really stood out viz., Mr Ratha the asst guest relations manager. They received us during check in and with great efficiency and speed got the room we booked ready, although we were early. He gave us a buggy tour of the ground, and explained with all enthusiasm the facilities and room amenities. There were some glitches during our stay and he was very helpful and got the problems solved. The hotel management should be very proud to have Mr Ratha on the staff team. The "villa" room we booked was one with a terrace facing the swimming pool. The room was already showing signs of wear and tear. It was quite big with a day sofabed and a fairly big bathroom. The problem with the bathroom was the bathtub glass screen not effective at all. Water from the shower were spilling onto the general area during the shower. Flooding would not be an overstatement after a shower. The hotel restaurant near the pool had a very good range of food during breakfast, that's a plus point. Overall, the excellent service saved the day!
Stayed 2 nights in Dec 2018
Response from Sievfong on Feb 13, 2019
Dear Value Guests, We are pleased to read your review following your stay at Sokhalay Angkor Villa Resort. It is very satisfying to read your wonderful comments. Our staff are doing their best to offer you an incredible experience and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it and we try more to improve our service. We are eagerly awaiting to welcome you again in Siem Reap! With my best regards, Sievfong LOK (Mr.) Ass. E-commerce Manager

6/10 Okay

Juan, Mexico

Liked: Staff & service, room comfort
Disliked: Cleanliness
A beautiful hotel now in need of bit of maintence and cleaning. Impecable friendly staff and very nice pool area. Stay in the pool side villas. Also mostly Chinese tourist in large tours (= very loud) .
Stayed 3 nights in Nov 2018

6/10 Okay

simon, singapore

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Old resort
Repainting needed other wise look like haunted house
Stayed 3 nights in Aug 2018
Response from Sievfong on Aug 30, 2018
Dear Sir/Madame, Greeting from Sokhalay Angkor Group, Siem Reap - Cambodia! Thank so much for your interesting our property and using our service. We are really appreciate for your comment. We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best Regards, Sievfong LOK (Mr.) Ass. Ecommerce Manager

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Requested a wake up call to see the sunrise over Angkor Wat and didn’t get it. Also didn’t receive ordered breakfast pack. When ordering room service the person could not understand what was on the menu. I received a different meal twice. The tour operator told me there were no tours for that afternoon. When I looked at the brochures and found one he didn’t really care. I booked it myself. The breakfast staff were excellent. The hotel is stunning and relaxing. When I asked why no one spoke English they told me it was because they mainly have Chinese guests now. This was my second stay at this hotel. First time a view years ago the service was excellent.
Stayed 1 night in Apr 2018
Response from Broseth on Jul 20, 2018
Thank you so much for your review, we will take note regarding your comment we will let your management to improve our quality service to next level, We do hope you will give us a second time to service you during your trip at Angkor Wat Siem Reap.

8/10 Good

SL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Lots of trees and plants make the surrounding cooling despite the hot weather
Stayed 2 nights in Jul 2018
Response from Broseth on Jul 20, 2018
Dear Value Guest, Warmest greeting from Sokhalay Angkor Resort & Spa. Thank you very much for sharing your recent Sokhalay Angkor Resort stay experience. We appreciate your compliments as well as your comments as these become our motivation to further improve our services. We looking forward to welcome you back home soon.

10/10 Excellent

Amit, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service, very nice villas set in a lush green trees with pool views. Kids loved the pool and parents loved the pool side bar :)
Stayed 5 nights in Jun 2018
Response from Broseth on Jul 20, 2018
Dear Value Guest, Thank you very much for sharing your review on your stay with us. We appreciate your comments as rest assured that they will serve as our inspiration to further improve our quality service.

6/10 Okay

Janine

Disliked: Cleanliness
Stayed 3 nights in May 2018

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, but basically no fitness center
If you don't go to the fitness center, it's a very nice place to stay. Nice, clean, and spacious villas. Great pool and pool bar. Friendly staff. However, the fitness center is useless. Treadmills don't work at all. The nautilus machine cables aren't connected. The fitness area is very hot, humid, and smells bad.
Response from Broseth on May 11, 2018
Dear Vincent, Warm greetings from Sokhalay Angkor Resort & Spa. Thank you for sharing your feedback on your stay with us. We regret to know that we have not fully achieved our goal of providing your a memorable stay at Sokhalay Angkor Resort & Spa. Nevertheless, we appreciate your feedback as it provides us the opportunity and inspiration to maintain and improve our facilities and services. Our management team will learning from your review to improve our standard to next level. Please accept our sincere apologies for all the inconvenience you have experienced during your stay. We hope that despite the inconvenience, you still had a wonderful visit to the wonders of Angkor and we hope that we would have the opportunity to welcome you again and enjoy our improved services on your return. Sincerely yours, Broseth Sovan VA (Mr.) e-Commerce Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying my stay the hotel. The staff members were great services. Thanks again.
Stayed 5 nights in Nov 2017
Response from Broseth on Jan 3, 2018
Thank you for taking the time to review us with your compliment here We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope you will return back someday and we can’t wait to serve you again in the future.

10/10 Excellent

Steve, Crewkerne England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and welcoming
What a fabulous place to stay, a real oasis. The room was amazing and very clean. The staff were friendly and welcoming. As a single traveller I very quickly felt completely at home. I will definitely go back.
Lovely room
View from the balcony
Palm trees
Stayed 2 nights in Nov 2017
Response from Broseth on Jan 3, 2018
Thank you for taking the time to review us with your compliment here We are delighted to hear that you enjoyed our facilities and services provided by our staff during your stay. We do hope you will return back someday and we can’t wait to serve you again in the future.

10/10 Excellent

bibi, broome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional oasis in Siem Reap
Fabulous traditional accommodation around a idilliac swimmingpool, sophisticated presentation of food, extreme kindness of all staff
Stayed 1 night in Jul 2017

10/10 Excellent

Tith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Experience!
From the moment I step into the hotel the service was impeccable. The staff immediately approached me and took care of me. They made sure my check-in experience was fast and pleasant and it was. On the way to my village the showed me the hotel installations and explained to me all the services they provided. I scheduled some spa services and for doing so it was very easy. The spa service was also remarkable. Everywhere I went the staff was very helpful and nice to me, making sure i got everything I need for my stay. Room services was also good, food is good quality and they delivered "on time" which means the waiting time was not long. The breakfast service was amazing! lots of options and they have everything I wanted, starting from a delicious coffee and also a great omelette service. There is nothing bad I can say about my stay at the Resort. I highly recommend it. I can guarantee your experience if you stay with them will me unforgettable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
very much enjoyed. great room lovely pool. good food easy to get around

8/10 Good

Brock, Guam

Liked: Cleanliness, property conditions & facilities, room comfort
Villas by the pool
Spent six nights at the resort to tour Angkor Wat

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms with great location. Balcony overlooking the pool was nice. Breakfast buffet could've been better but sufficient. I would stay again next time I visit siem reap.

8/10 Good

Kally, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went beyond our expectations!
I would recommend this hotel to friends and family. Value for money and time spent. The staff was the number one thing making this hotel a place to stay. Bone, concierge staff, would be the one that we call "The smile of Sokhalay". We will definitely choose this hotel for our future trip in Siem Riep.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service second to none.
Treated like royalty. Amazing property.

4/10 Poor

craig, Sydney Australia

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
This hotel was apparently 5 years old but was run down and unkempt , the wooden floor in our room was was rotting and taped up in at least 10 places it smelt , really the only thing nice I can say about this hotel is the pool was nice and big and the drink and food service around the pool was very good by the nice staff at the pool , otherwise the hotel was a huge let down and very expensive for a third world country , everything was in US dollars in cambodia, and very expensive .

10/10 Excellent

Chanravy

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

dan

Liked: Cleanliness, property conditions & facilities, room comfort
Pool side is excellent, neighborhood layout
You get a large condo which is much bigger than you'll get from a hotel. Pool-side villas are definitely worth coming for. Garden Villa has bad wifi, would avoid.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sokhalay Angkor Villa Resort
DO NOT book this hotel. It's an absolute nightmare from booking to facilities, service, environment, food to check out !!!

8/10 Good

Liang Chin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but Beware of management tricks
Very good hotel and very nice stay overall. However, ONE BIG NEGATIVE point: upon arrival, we have been told there was simply NO VILLA ROOM for us, although they acknowledged our booking. So called some internal booking issues. They even tried to send us to another hotel (lower grade) under same owner ... We had to show determination and refuse to bulge until 'miraculously', our 2 villa rooms could be freed and allocated to us. This kind of game should not happen at that level of hotel ...

10/10 Excellent

pankaj, amdavad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool surroundings
Peaceful green natural settings Helpful staff We received upgrade to swimming pool fronted room on upper level that was pleasant surprise

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
We got a great deal on the room in august as it was fairly empty and had an amazing stay. Very relaxing.

2/10 Terrible

elly, EL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most terrible hotel
I reserved this hotel for 5 days in pool view villa. But I only stayed 3 days because I didn't want to stay anymore. I threw my money and time away. 1. Fabrics in a room was not clean especially sofa, cushions with spots. 2. Wifi in a room was not stable. I could use wifi only the last day after I complained 5 times more. 3. Massage in hotel was irregular. They didn't give any gown to cover my body. Furthermore, massage skill was terrible. It turned red speck on skin after massaging although we ordered tender touching. They just scrabbed not a technical one. 4. The front guys tried to deceive whenever I asked some information. I guessed it's cause of commision fee. The price is not fixed. They asked more money not the same price as they said at first.

2/10 Terrible

Alan, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware!!!!!!!!!!!!!!!!!
After booking and paying for five nights for our hotel (two rooms) two months prior, we arrived only to find that they had no rooms for us. We were told that they had overbooked by inexperienced staff. I got onto Expedia immediately and your site said that their were five rooms available at the standard of rooms we had booked. The manager told us that this was a mistake. He told us that we had to go to find other accommodation for one night. We were then driven around for two hours trying to find suitable accommodation. During this time we were told we need to find accommodation for two nights. After complaining severely we were then told it was for one night only. The next day my wife and walked to Sokhalay and inspected two rooms that were adjacent to each other. They were excellent and we decided they were for us. We were driven back to our overnight accommodation to pick up our friends. When we arrived back to Sokhalay we were taken to different rooms nowhere near each other as the rooms we where shown had been given to another patron who had just walked into the hotel and booked. We decided then and there that we couldn't stay there. We asked to see the GM. We were told that he wasn't on the property and that these rooms were the only ones available. The GM magically appeared. He thought the situation was very funny. At this this point we decided Sokhalay wasn't for us and wanted a refund. We ended up staying another hotel. How could this happen???????????????

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Room purchased was not available
The villa room was not available for the first of two nights. It was blamed on overbooking. They provided a free meal to make up for it. Excellent staff and service on site and provided great concierge service to set up tour guide and driver!

10/10 Excellent

Philip, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply marvellous hotel and staff
I thoroughly enjoyed my stay at Sokhalay, special mention to Pheng who was very helpful and a great host. The hotel facilities, room, restaurant and bar were simply wonderful. Very nice to sit around the pool at night and have a drink or dip! I loved the place so much I have recommended friends stay and I will go back to stay at this resort!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel
Nice, many ammenities. Great breakfast Buffett. Great pools. However, rooms too dark due to poor lightening and surrounded by trees and dark interior furnishings. More light, brighter lights needed. Friendly staff. Too far from city, shopping, and other restaurants. Had to take tuk tuk to center of city. Hotel located outside of city.

8/10 Good

Shaun, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel near the airport
Friendly and helpful staff, location is very near to the airport. Comfortable room, nice facilities.

10/10 Excellent

clairehill20, Adelaide Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nicer fantastic service
I really enjoyed staying here, the staff were very attentive and nothing was too much trouble. We were upgraded to a pool view room. The room was comfortable however the balcony lazy boys were wooden with no cushions supplied. The food was nice and the breakfast was diverse, catering for everyone. The major down side for me was the internet connection. They say free wifi however it never really worked even when I went down to the lobby.

10/10 Excellent

Tze Imm, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for first trip in Cambodia!
It's a great villa resort with beautiful swimming pool, national bungalow stile rooms, which are very comfortable, nice bathrooms and really good attentive staff.

10/10 Excellent

Colin M, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Friendly,great place for food drink and relaxing ,you feel being on holiday,s

10/10 Excellent

Jack Hanseen, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star comfort and luxury
This is a beautiful hotel. The gardens and ponds are lovely. Poolside bar was fun. Food was good. Main restaurant is also lovely. Service is extraordinary. On day 1 the server guessed that we would appreciate espresso coffee and served it to us every morning thereafter. The manager came by to check and ensure that we were satisfied. Great selection in the breakfast buffet. Room was lovely and very comfortable. This place was divine after a long day of walking the many magnificent temples in the area. We stayed an extra day just to relax at the hotel!