Ratings based on 1,015 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Mallorca

Favorable, pero con algún defecto.

Posted Oct 18, 2016
Location: Buena ubicación. Fácil acceso al centro de Siena.
Edificio antiguo, con carácter. Bonito. Muy bien situado para visitar Siena. Ofrecen servicio de parking, pero tienen muy pocas plazas, con lo que en la práctica no se puede contar con este servicio. Es difícil aparcar en la zona.
4 out of 5
by A verified traveler from Serbia

Central, pretty, great compared to Italian hotels

Posted Sep 27, 2016
Bear in mind that Italian hotels in general will lack the comfort and even service that American style hotels offer. Good: - Very central and a short walk to anywhere - Very clean and well maintained - Superb staff - friendly in general but Barbara in particular was very friendly and helped fill out the payment slip for the parking ticket. This doesn't seem like much, but I've been in 4 other Italian hotels and even though the staff speak English, they are very difficult to communicate with, partly due to language partly due to Italian attitude and Barbara was a breath of fresh air compared to others. - There is parking but only about 5 or 6 cars fit so you might want to book your place in advance. Bad: - Breakfast is lacking any hot items. It's just an ok breakfast to get you started, but could be improved a lot with slight additions - No elevator - although they will help you carry your bags upstairs - The key is the old fashioned style which you can leave at the reception but the safe also has a key so you kind of have to carry it with you - The rooms are small but you really don't need a big room. What I disliked was that tiles were on the floor, and no carpet, which makes the room seem colder. But the room was satisfactory and this may be a plus on a hot summer day. The view was just ok. The TV is small and only has Italian channels, having a channel in English would be great. Overall, an excellent hotel for Italian standards and for the price I would recommend it
5 out of 5
by A verified traveler from Westchester, NY

Very nice hotel.

Posted Sep 19, 2016
Pros: Clean, well appointed. Restaurant in hotel if needed
Location: See above
Close walk to bus station. Need taxi or bus to train station. Good walk to old town sights of Il Campo etc. Plenty of good restaurants nearby. Hotel staff pleasant and helpful. Nice breakfast. There are a lot of stairs so clients with disability may have a problem.
4 out of 5
by A verified traveler

Definite recommend to stay at

Posted Sep 18, 2016
Pros: Location. Breakfast. Views from the room.
Cons: Parking in Italy is always a challenge. That said, the self parking is close
Location: Location is the best.
Excellent place to stay at. Accommodation didn't have a fridge or tra/coffee but was spacious enough and clean and tidy. Nice and close to everything good in Siena. Staff were accomodating. Biggest tips are - parking is close enough and you can park opposite the front door while you check in then go to the self parking (15 euro a night) around the corner. Breakfast was a 10/10. Would definitely stay there again.
3 out of 5
by A verified traveler

close to centre

Posted Sep 18, 2016
Pros: location was good
Cons: Staff could be more helpful.
Location: a few minutes away from the centre.
The hotel is ok but thats about it. The bathroom was as small as the wardrobe, the hotel was noisy, cleaners banging on our door before 8 AM. Staff in general was not very helpful, the patron was only interested in selling us an evening meal. Location is great, everything is walking distance.
5 out of 5
by A verified traveler from illinois

Pretty, comfortable, attentive staff.

Posted Sep 12, 2016
Very clean, modern fixtures, newly renovated throughout. Very good breakfast in lovely rooms, self serve. NOT for people with difficulty climbing stairs, as no elevator and rooms have high ceilings, so if you are on the second floor, you better be in good shape, esp with suitcases. Bathroom is small, also problematic for less abled clientele.
4 out of 5
by A verified traveler

Hotel histórico muy cerca del centro de Siena

Posted Sep 1, 2016
Pros: Su ubicación es ideal porque está a una calle del centro histórico de Siena, pero no estás en el centro por donde no se puede pasar con el coche.
Cons: La limpieza de las habitaciones y la variedad del desayuno.
Hotel histórico muy cerca del centro histórico de Siena, yo me quedé 7 días y es un buen hotel en una ciudad preciosa.
5 out of 5
by A verified traveler from toronto, canada

Excellent location to explore Siena.

Posted Aug 21, 2016
Excellent hotel if you want to explore Soena, close to the bus station and all the site seeing. I would stay there again
5 out of 5
by A verified traveler

Hotel près des autobus et de la muraille.

Posted Aug 17, 2016
Chambre propre et confortable. Personnel courtois. Hotel situé près des autobus et des murailles. Les petits déjeuners sont bons et la salle est jolie. Satisfaite de mon sejour à cet hotel!
5 out of 5
by A verified traveler from midlands, UK

A hotel with character in the city centre

Posted Jul 22, 2016
Had a problem with noisy AC but very responsive staff sorted it promptly