Outdoor pool, sun loungers
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Reviews of Hotel Dei Capitani

3 out of 5
Hotel Dei Capitani
Via Lapini 6, Montalcino, SI

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 323 reviews" "
Rating 8 - Good. 120 out of 323 reviews" "
Rating 6 - Okay. 33 out of 323 reviews" "
Rating 4 - Poor. 9 out of 323 reviews" "
Rating 2 - Terrible. 3 out of 323 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view
Stayed 1 night in Mar 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was amazing. The breakfast & servers a great way to begin the day. The room was ok - could hear people on either side of us. We were able to park close and walk to restaurants. Much was closed in early November. Great location for winery visits. In nice weather, the pool would be inviting.
Stayed 2 nights in Nov 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Geoffrey, Bronxville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location. Friendly staff. Rooms are small and breakfast is just adequate.
Stayed 1 night in Oct 2023

6/10 Okay

kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel is in a great location, very clean with friendly helpful staff. Rooms very small with little or no soundproofing between rooms or hallways
Stayed 2 nights in Sep 2023

4/10 Poor

Nathan

Disliked: Property conditions & facilities, room comfort
It is not great. It is old and needs upgrading.
Stayed 2 nights in Sep 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the countryside
Stayed 2 nights in Sep 2023

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and views, staff were very friendly and helpful!
Stayed 1 night in Aug 2023

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Very good location. Rooms are very old and small. Pool is nice but when we arrived there were towels on every chair and no people anywhere. All towels were still there hours later so no one was really cleaning the area. It was fine for one night but would not have stayed longer. Bed was thin, pillows were tiny. Views were beautiful and staff was helpful. Walls are very thin and we were woken by toilets flushing all night.
Stayed 1 night in Aug 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel in a beautiful wine-lovers town. The view from our ‘view room’ is one of the nicest and most relaxing views I’ve ever seen. This is our second time back here, and we would return in a heartbeat. The bed was comfortable- European pillows. Staff was very kind and helpful. Parking is available.
Stayed 2 nights in Jul 2023

10/10 Excellent

BRANDY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great staff and nice rooms. Easy to walk to central part of city and great dining options close by.
Stayed 5 nights in Jun 2023

10/10 Excellent

Christine, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff. Beautiful view. Clean.
Stayed 1 night in Jun 2023

8/10 Good

Daniel

Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, rooms beautiful.
Stayed 1 night in Sep 2022

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never Again!
The hotel itself was fine with stunning views from our room. However, the welcome was amongst the worst I have ever experienced and my wife’s views confirmed my initial thoughts. The first words from the front desk ‘staff’ was, “ you can’t park there”. No hi, hello, welcome. The atmosphere around the hotel felt strained and stuffy and no fun is to be found there. Rolling of the eyes, tutting, sighing like everything was too much trouble from the two staff. A guest should never be subjected to such displays of passive aggression. Actually we couldn’t wait to get out of there and we feel relieved that it was just a one night stop off of our short tour of Italy. This shouldn’t take anything away from the location, the town in general which was wonderful. And some front staff we met later on (late shift) and the rooming and restaurant staff all seemed pleasant but my word, the other two! I can’t overstate the utter snobbishness!
Stayed 1 night in Jul 2022

10/10 Excellent

Mike, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view! Great room and better staff! Easy parking and close to all the sites!
Stayed 1 night in Jun 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easier to get to than some of the other hill towns we visited. Check in was easy and welcoming, the lady speaking English was very nice and informative. Manager could be more inviting, but did show us the parking nearby. Parking is free which is a bonus, but coming up the hill is tricky due to the angle at the top. You may bottom out. Free breakfast is another perk and it's fabulous. A good assortment plus an amazing panoramic view. Cappuccino is served, but you help yourself to the food. The gentlemen serving where terrific. Our room was terrific, cleaned each day. We had a room with a view and were often content to just enjoy it, it truly is marvelous. Good sized room and the bed was comfortable. My wife thought the sheets weren't soft enough. TV is Italian only, CNN would be nice. Shower is different as it has two doors? The key chain is a great idea as it fits in a slot by the door and is used as an energy saver. If lights won't work it's due to the fact you haven't placed your key chain in the slot. I didn't take the beer from the fridge. There is a butcher shop at the top of the hill that has beer for €1. I'm not a wine person so the small bottle of Toscana sure tasted good to me, 3€! La Torre Pizzeria al Taglio is a short walk along the main drag and has terrific pizza. Very inexpensive, especially if you would like to avoid those €50. dinners or have kids. The only issue I have is one I have with other places. Don't advertise your pool as a grea
Stayed 3 nights in May 2022

10/10 Excellent

Larry

Stayed 1 night in Apr 2022

10/10 Excellent

mikhael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
The hotel is very well located. Close to everything but Montalcino is not a big place anyways. However, you can drive up to the hotel which is very good and convenient. Hotel parking is tight but if you are a good driver-not a problem if your skills are not there it will be intimidating. But so would be all other places in Italy. Breakfast was really good. Service and helpfulness of personnel was very good. I would stay there again. Oh I forgot to mention exceptional views.
Stayed 1 night in Oct 2021

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful town
Great stay with amazing view off the Montalcino-vineyards. Staff was very friendly and I will come back here next time I visit beautiful Montalcino
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, the only thing if you have difficulty walking it is at the bottom a rather steep but not too long hill that you need to go to get to the center of town. staff is friendly and helpful. The room view is breathtaking. The breakfast is very good. Good size bathroom I would come back to this hotel.
Stayed 2 nights in Jul 2021

10/10 Excellent

CB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Agata

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Average
Very unkind welcoming. After I walked in, said “good evening, we are staying at your hotel, can we park here?”, the response was: “but who are you!” (Can’t write the tone of voice but it was very rude). Also the check out wasn’t pleasant (with an older lady) when we had to pay the city tax, the lady just continued phoning and ignoring our credit card saying she preferred cash but then she took the card. Hmm... and thrown on the reception desk to my friend. So the receptionists skills could be improved. However, the lady at breakfast was super kind and very helpful even though she was alone and it was probably a bit stressful for her. We’ve been situated in a building next to the main building. The interior was a bit old.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Lovely views from the superior rooms if you choose them but if you don’t the view is stunning also from the terrace. Good breakfast. Service is fantastic. Bit noisy as the walls are thin.
Stayed 1 night in Sep 2020

8/10 Good

Marya Tkachova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is in need of a refurbishment, all amenities are old. We paid for a superior room which was in line with a standard room (have stayed here before). View is fantastic but nothing extra to make our stay during our honeymoon exceptional.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a great location! It had an amazing view by the breakfast area and pool and was easily walkable into the town of Montalcino. The room was comfortable - my main complaint is that there were a lot of spiders in our room.
Stayed 2 nights in Jul 2019

10/10 Excellent

wendy, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all, but especially the views. There was even a view from the shower
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated overlooking the beautiful Tuscan valleys and hills. It is at the lower end of the main street in town so there’s a steep but short walk every day to get to the shops and restaurants. We managed just fine despite being senior citizens. The downside of this hotel is that there appears to be no soundproofing between rooms—especially the bathrooms. The noise from showers and toilet flushing in neighboring rooms is quite loud. That said, I would go back again (with earplugs) because the view is so wonderful it more than makes up for the noise.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great one night stay during road trip in Tuscany
Great hotel in a beautiful location. Accommodating staff, and the best view from their breakfast room!
Stayed 1 night in Apr 2019

8/10 Good

Eric H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the trip
Great setting. Excellent restaurants.
Stayed 2 nights in Mar 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our Brunello!
Just love coming back to Montalcino and enjoying the People, the food and of course the Brunello. This hotel has amazing views and the location is perfect. The rooms are clean and the breakfast is typical. Remember, it’s not 5 star but is great for a visit to Montalcino.
Stayed 1 night in Nov 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel worth visiting
Spectacular room views of the countryside, clean accommodations and enjoyable buffet breakfast in a room overlooking the valley.
Stayed 2 nights in Oct 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing view, great service...highly recommended
Stayed 2 nights in Oct 2018

8/10 Good

LIsa, WV

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, the hotel staff was very friendly and the view were beautiful. We loved Montaicino, very quiet town in the evening and the food was wonderful.
Stayed 2 nights in Oct 2018

10/10 Excellent

Salim Emrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, amazing view
The location is great and the view was perfect. The staff was friendly and helpful. Don’t expect a 5 start comfort or feeling, it’s a typical hotel in Tuscany. Would stay there again
Stayed 1 night in Sep 2018

10/10 Excellent

Gordon, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with wonderful view. Wonderful staff.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and the view! Breakfast was good as wel!
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

So-so
The view was stunning! The staff was somewhat friendly. The beds are wicked uncomfortable!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montalcino!
Lovely hotel and pool!
Stayed 2 nights in Aug 2018

10/10 Excellent

Tanya, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, highly recommend for your stay in the center of Montalcino. Clean, comfortable with rooms, with AC. Our room with a view was fabulous, breathtaking views of the Tuscan hills. Staff was extremely helpful, offering to call our favourite vineyards the day of to see if they had availability for wine tasting at the vineyards. This ranges from 5euros each to around 30. Very very kind! Pool was lovely, resembled a mini infinity pool looking over the Tuscan hills. Walking distance to everything, and available parking behind hotel. Breakfast was delicious and satisfying, may I add breakfast with a view.
Stayed 1 night in Aug 2018

10/10 Excellent

Martin, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great town, Incredible view
The view is just incredible! I'm talking, of course about anything facing the valley. It's worth paying for the upper, bigger rooms facing the valley. The view is just breathtaking, and made every morning, evening and night a pleasure. And even if you can't get the room with a view, well, the patio, and the view while bathing in the pool are the same. The staff were caring and professional. The morning breakfasts were tremendous - great variety & freshness and service. Can't recommend this place enough! Note: I was there in the beautiful summer season: hot, picturesque, and the pool was an extra bonus. A/C worked well.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in town
Wonderful staff, great location and a very clean hotel. The staff was super helpful with recommendations in the city and the surrounding area. The view from the pool is hard to beat.
Stayed 2 nights in Jul 2018

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Joan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very pleasant, friendly and always wanting to help to the best of their ability.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with a wonderful staff. Would return in a minute. Minor issue: very small shower leaked so always has a mess to clean up. This reduces the hotel's rating from a 10 to a 9.99.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Because they were not busy they gave us a free upgrade to a lovely room with a view of the Tuscan countryside. The breakfast room also had a nice view (the buffet, despite not having any hot item, was also great).
Stayed 1 night in Mar 2018

8/10 Good

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Amazing view
This place has a beautiful pool, and one of the better hotel breakfasts we have had on our trip around Italy. We paid to upgrade our room so we could enjoy the beautiful view. Unfortunately, the a/c was not working, or it needed a remote that was not provided. We had a pretty uncomfortable sleep. Yes, we opened the windows, but that also means bugs and waking up when the sun rises. Also, fyi the free parking is not at the hotel property. It's a bit of a trek to the parking lot. Overall though, we were sad to say goodbye to that amazing view, and would stay again in a heartbeat for the view alone.
Stayed 1 night in Jun 2018

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful and nice place - clean, comfort, good service. Tasty breakfast.
Stayed 1 night in May 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is Tuscany
Staff were wonderful and helpful. Great breakfast.