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Hotel Garden

Photo gallery for Hotel Garden

Featured Image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Minibar, in-room safe, blackout drapes, soundproofing

Overview of Hotel Garden

Hotel Garden

4 out of 5

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Via Custoza 2, Siena, SI, 53100

Explore the area

  • Popular LocationPorta Camollia16 min walk
  • Popular LocationEnoteca Italiana3 min drive
  • Popular LocationFortezza Medicea7 min drive
  • AirportSiena (SAY-Ampugnano)33 min drive

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About this area

Siena

Located in Siena, Hotel Garden is near a train station. Museo dell'Acqua and Museum of Torture are cultural highlights, and some of the area's activities can be experienced at Az. Agr.Losi Querciavalle and Casa Vinicola Luigi Cecchi. Traveling with kids? Consider Fisiocritici Onlus Academy Natural History Museum, or check out an event or a game at Siena Stadium. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails nearby.
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Map

What's nearby

  • Porta Camollia - 16 min walk
  • Enoteca Italiana - 3 min drive
  • Basilica di San Domenico - 3 min drive
  • Fortezza Medicea - 7 min drive
  • Fontebranda - 11 min drive

Getting around

  • Siena Station - 16 min walk
  • Galileo Galilei Airport (PSA) - 95 min drive

Restaurants

  • La Limonaia — 1 min walk
  • I Gabellieri — 13 min walk
  • Osteria Titti — 18 min walk
  • Il Vinaio di Bobbe e Davide — 19 min walk
  • Pizzeria Il Pomodorino — 3 min drive

About this property

Hotel Garden

4-star family-friendly hotel near Piazza del Campo
Along with a restaurant, this smoke-free hotel has an outdoor pool and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a coffee shop/café, a snack bar/deli, and an outdoor tennis court are onsite. All 125 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find room service and free newspapers.
Hotel Garden offers 125 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bidets and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (5382 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Hair dryer

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Free newspapers
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Dogs and cats welcome
Up to 44 lbs
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 360 per vehicle (roundtrip)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Garden Hotel
Garden Siena
Hotel Garden
Hotel Garden Siena
Hotel Garden Hotel
Hotel Garden Siena
Hotel Garden Hotel Siena

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 336 out of 875 reviews
5 - Excellent 38%
Rating 4 - Good. 381 out of 875 reviews
4 - Good 44%
Rating 3 - Okay. 111 out of 875 reviews
3 - Okay 13%
Rating 2 - Poor. 32 out of 875 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 875 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, staff & service, amenities
The cleanliness is first rate! Unfortunately the mattress was less than desirable. This is not comparable to the other hotels we stayed and you really need a comfortable mattress.
Stayed 2 nights in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

4/5 Good

Traveled with partner
Liked: Staff & service
goo location. breakfast bar okay, the hotel old and nice.
Stayed 2 nights in Nov 2019

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It didn’t really match the pictures or the price tag. The location was 3km from Siena which was a nice walk, but there was no way to turn off the heat which meant we slept with the windows open in mid November. We fixed the door handle in our room because it fell off in the hand, but when we told the staff they just said “oh whoops”. Not sure why it’s 4 star.
Stayed 2 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019