Ratings based on 501 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler from hampshire
nice hotel but beware what you are booking!Posted Sep 15, 2015
Pros: Clean and tidy,lovely restaurant staff, especially the Maitre 'D
Cons: See comments above. Bed roomsize,
Location: Close to town, visit Siena and Chianti area if have a car
As title says beware, we booked a superior room through Expedia, photos looked great, description said 215 sq ft room, now I was brought up in metres and cms so this sounded large. Well it isn't. We had a superior room but it was the smallest room. Pictures are of the larger rooms so don't be fooled. When complained to staff all we got was 'you booked with Expedia'. superior rooms have a kettle and tea and coffee, oh no they don't, they have a kettle with fruit teas, paper cups and no milk or coffee, so take your own. The beds are very hard- orthopaedic I believe the manager has described them, well you will need an osteopath after staying. My bed at home was bliss last night! Moans over we did have a lovely stay at hotel garden. It is a 20 min walk to edge of town, all flat. There is a bus €1.20 a trip. Restaurant was lovely and staff very amenable, reserve your table in the morning as it gets booked up quickly. Breakfast, I advise getting there early to avoid the crowds but a general European affair. Orange juice is disgusting and like water though. the bar is expensive but then the bar tender does have a very heavy hand with the spirits, one cubre libre lasted all night it was so strong,thank you Atier. Bar snacks are fantastic and terrace has a view over to Siena. Didn't use the pool Word of warning DON't BOOK A CLASSIC /STANDARD ROOM, I believe thy are like a school dorm and not like the pictures. Pay a little bit extra for superior albeit a small room if it's Expedia
by A verified traveler from lebanon
Uncomfortable experiencePosted Sep 12, 2015
Although the hotel exterior was nice I advice everyone to take their pillow and mattres with them. No laundry and ironing service. No room delivery, you have to go get your stuff from the reception. Location was OK if you have a car. Parking lot was always full. Breakfast selection was poor for a 4 stars hotel. Poor bathroom amenities.
for Everyoneby A verified traveler from g
SuperPosted Sep 9, 2015
avons aimer la piscine la terrasse le personnel et sienne
for Everyoneby A verified traveler
Tolles Hotel über den Dächern von SienaPosted Sep 7, 2015
Pros: Die Location und das Service Team.
Das Hotel und das Service Team sind spitze. Traumhafter Blick über Siena und 20 min zu Fuß in die Stadt. Nur die Zimmer sind sehr spartanisch eingerichtet.
for Couplesby A verified traveler
great hotel.Posted Sep 5, 2015
Cons: Shuttle bus into Siena once or twice throughout day and evening
Great hotel. Staff very helpful. Food was excellent. 15 minute walk from Siena centre but well worth it.
for Everyoneby A verified traveler from Treviso
Grazioso, vicino al centro di SienaPosted Aug 29, 2015
Hotel molto grazioso, camere un pò piccole, ma comunque confort accettabili, la sua vicinanza al centro permette con una semplice passeggiata di poter essere nel centro storico della città
for Everyoneby A verified traveler from Barcelona
Buena estancia y servicio pero hace falta mejora dPosted Aug 20, 2015
Pros: El personal, el desayuno, el punto estratégico en la Toscana, el entorno y la tranquilidad.
Cons: El colchón de la habitación necesita ser cambiado con urgencia. La piscina debería estar más limpia y le hace falta una limpieza de cara al mobiliario
Location: Cerca del centro de Siena, bien comunicado con la Toscana y párking gratuito.
La estancia fue buena y agradable. El personal era atento y cordial. Relación calidad/ precio era correcta. Tiene parking gratuito, esta localizado cerca del centro de Siena pero en una zona tranquila. El desayuno estuvo muy bien y las habitaciones eran amplias. El mobiliario del hotel es antiguo y necesitaría ser renovado, pero sobretodo los colchón de las camas necesitan ser renovados ya que son viejos e incómodos. El agua de la piscina estaba verde y no nos bañamos.
for Everyoneby A verified traveler from South Wales
Perfectly situated and appointed.Posted Aug 18, 2015
Pros: Siena is very busy and crowded so we really appreciated returning to the calm and comfort of the Hotel.
Cons: Perfectly suited our needs.
Location: Siena itself is wonderful; the architecture, art and history of this medieval town warrants a long stay. The Tuscan countrside is delightful.
The hotel is extremely comfortable and well appointed. The spacious grounds with it's terraces and pools is ideal for relaxing after a day's sightseeing. Breakfast was was plentiful and varied and we enjoyed an evening dinner and a bar meal whilst there. Plenty of free car parking was available and the reception staff were very helpful. We look forward to another visit.
for Everyoneby A verified traveler
Posted Aug 17, 2015
Cons: Modernize the rooms.
Nice place but the rooms in the separate building are only OK. Pool is nice and the restaurant is actually very good ... even by Italy standards.
for Everyoneby A verified traveler from wales
Very good valuePosted Aug 11, 2015
Very good hotel, excellent restaurant and very polite and helpful staff. Well worth considering. Good pool.