Ratings based on 540 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Knoxville, TN

Great Stay in Siena

Posted May 10, 2017
We stayed 2 nights at the Hotel Italia and had an great experience! The hotel is located close to the train station and approximately 1 km from the center of Siena. The hotel itself was well appointed and cared for and the staff was excellent. The room was very clean, quiet and well serviced by the daily room staff. The breakfast that came with our stay was fantastic! The only downside for us was the bed was on the hard side for our taste. Given this is a personal preference I would not let that sway me from staying at the hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from staten island, new york

a great place in a charming city

Posted Feb 25, 2017 on Orbitz
Pros: wonderful staff and breakfast. speedy computer access. close to everything
Cons: only bar in bath area
Location: everything is close. a brief walk, but upon approaching the city, there is much walking and climbing
after nine levels of escalators and moving stairways, upon approaching the street level, all you need do is cross the street and walk about 60 meters. a fine place. my only reservation is that there was no bar in the bathtub. city center is a good 12 or so minute walk, but there is no easy way to access. bus to san gimignano stops right across the street or in front of the hotel. must buy ticket before access.
5 out of 5
by Wendy

This traveler left a rating score only Posted Jan 24, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from North west England

Nearly perfect for our needs

Posted Nov 23, 2016
We had a Superior Room on the mezzanine floor which faced sideways and was very quiet, but even the rooms facing the street would not be very noisy. The room was new and comfortable. The shower was hot with good pressure. The bed was nice and firm. The breakfast was excellent. Some people may be disappointed not to have a kettle in the room (but there is free coffee in the bar) and some may find the 25 steps to the mezzanine floor to be a problem, but these things were not issues for us.
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Friendly very helpful staff, perfect location convenient parking
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 23, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Sep 7, 2016 on Hotels
This hotel was near the train station and 10 minute walk to city center. The room was very lovely and clean. The employees were all very friendly and helpful. Great Breakfast too. I highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming Hotel Near Train Station

Posted Sep 7, 2016
Charming Hotel, a short walk to the walled city. Location was excellent especially as we took the train at the end of our visit. Very nice bar area, clean room and bathroom. Breakfast room a bit small. The staff were very helpful.