Ratings based on 650 Verified Reviews

3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear guest, thank you for staying at Minerva's. See you soon.
5 out of 5
by Georgina

Posted Aug 29, 2016 on Hotels
Comment from Hotel Management
Sep 4, 2016 by General Manager, Hotel Management
Dear Georgina, many thanks for staying at Minerva. We hope yhou will come back to visit us again in a next future.
5 out of 5
by A verified traveler

has AC; great location outside of ZTL; recommended

Posted Aug 2, 2016 on Hotels
good location: just outside of ZTL. parking is indoor. staff speaks English. air conditioner works & needed in July. room has side view of Siena. free breakfast is surprisingly bountiful. highly recommended hotel. don't go to Siena days before the Palio, though, if you're not there for the Palio. the piazza del campo is cut up into a race track which makes it less photogenic.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear guest many thanks for choosing us and for your review. We hope you will come back to visit Siena and hotel Minerva :)
5 out of 5
by CHIH-HSIEN from taiwan

comfortable for stay

Posted Jul 30, 2016 on Hotels
We like here.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear guest many thanks for staying at minerva's and for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Very good location, close to all attractions

Posted Jul 29, 2016
The room was clean and comfortable. The only issue was lime and mildew build up in the shower and on the shower head. Other than that, a very pleasant experience.
Comment from Hotel Management
Aug 17, 2016 by info@albergominerva.it, Hotel Management
Dear Vince, many thanks for staying at Minerva's. I signalled your problem with the shower to the maiden.
4 out of 5
by David from Ohio

Posted Jul 15, 2016 on Hotels
Lovely old building great service
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear David many thanks for being our guest and for your review
5 out of 5
by David from Melbourne

Stuning views

Posted Jul 12, 2016 on Hotels
Hotel is perfectly located with stunning views of Sienna buildings. 10minute walk to Piazza di Campo and most attractions.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Davis, many thanks for being our guest. We hope you will come back to visit us again.
5 out of 5
by Petros

Posted Jul 9, 2016 on Hotels
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Petros, many thanks for staying at Minerva's
4 out of 5
by Rachel from Sheffield

Hotel Minerva, Siena.

Posted Jun 7, 2016 on Hotels
We have visited Siena many times, staying in lots of different hotels, so I have lots of comparisons available first hand. My initial thought was the reception staff didn't do anything above and beyond checking us in. They didn't know we had been to the area before and offered us no local information. Our room was very clean and spacious with a view. We paid extra for a view, the photos implied this would include a terrace. It didn't. We had a window! The view was nice though. The bathroom was perfectly fine and clean. Beds comfortable with extra pillows available. The wifi was rubbish unless you went to sit downstairs. Breakfast was really nice. Lovely fresh fruit, pastries, yoghurts, cereal, bacon, eggs, hams, cheeses and a pancake machine. Tea, coffee and juices available. The staff in the breakfast room were particularly nice and friendly. I have to say on day two the reception staff seemed to be much more friendly and forthcoming and really quite helpful. This is a good, clean hotel and overall staff very good. It is close to Piazza del Campo, maybe a 15 minute walk. Because you have to walk down a road with not much on it, the hotel feels a bit out of town. Its not too far really but you are not in the thick of things. We would probably stay here again.
Comment from Hotel Management
Aug 10, 2016 by General Manager, Hotel Management
Dear Rachel, many thanks for being our guest and we hope you will come back to visit us again in a next future-
2 out of 5
by A verified traveler

Great location

Posted May 10, 2016 on Hotels
Room had clumps of dirt in the corners.
Comment from Hotel Management
by Rita, Hotel Management
Dear guest, many thank for visiting us. I'm sorry fo r the disease,. I've spoken to the maiden in order to be more careful when cleaning the rooms.