Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Cremona

Hotel suggestivo in un posto magico

Posted Aug 20, 2015
Pros: Il personale è gentile, le camere sono eleganti, spaziose e pulite. L'edificio storico è molto bello e particolare. Comodo anche il ristorante.
Cons: Le camere con vista piazza la sera sono un po' rumorose, se non siete tiratardi, meglio la vista sulle colline
Location: La posizione è perfetta, i servizi navetta e il ristorante sono comodi. La zona è piena di musei e luoghi storici da visitare, paesaggio mozzafiato!
Il paese è stupendo e camminare tra i vicoli è un piacere. Ci sono musei e luoghi molto belli da visitare, una giornata intera va passata. L'hotel è molto bello e situato in posizione centralissima. Comodo il servizio navetta da e per il parcheggio offerto dall'albergo. In alternativa c'è il servizio di bus pubblico che collega i parcheggi con il centro. Noi abbiamo parcheggiato nel parcheggio P1.
5 out of 5
Recommended
for Families
by A verified traveler from Madrid

Hotel de piedra, precioso en pleno centro

Posted Aug 12, 2015
Pros: Situación excelente para vivir el ambiente italiano en plena plaza de la cisterna
Cons: El día de mercado no puedes acceder con el coche
Location: Excelente, ambiente. El hotel mejor situado del pueblo.
En tour con horizonte paralelo, recorrimos La Toscana y este hotel nos encantó. Unas maravillosas vistas, un personal atento y un buen desayuno con capuccino italiano.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Great hotel in a great location

Posted Aug 4, 2015
We really enjoyed our stay at La Cisterna. We parked at one of the car parks outside the wall of the city and walked in to the hotel. It is a beautiful old fashioned hotel with nice spacious, modernised rooms. The staff were lovely and very helpful. We had a room with balcony, and the view over the Tuscan hills was breathtaking. We will definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Perfect hotel in tuscany

Posted Jul 11, 2015
Great location and a fantastic hotel with lots of character. Spend a full day exploring the town. I would recommend other restaurants for lunch and dinner
2 out of 5
by A verified traveler

Posted Jul 10, 2015
Pros: Location
Cons: Breakfast was disappointing compared to other hotels. The shower was far too small and no bath.
Location: Perfect location except on Thursday which is market day Beautiful walks Great shopping Great eateries
Love the location Very central Great shopping Beautiful view Beautiful old buildings
Comment from Hotel Management
Aug 1, 2015 by paola, Hotel Management
Dear Guest, thank you for your comment, we are happy to know you loved the location that is very good for shopping and look around and that you enjoyed the panoramic view. Your evaluation was not so good however, if you want to contact us to let us know if something was wrong please don't hesitate and contact us! All our best regards the family and the staff of Hotel la Cisterna
4 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Memorable view

Posted Jul 8, 2015
Room 61 spacious with a stunning view of the countryside. Worth upgrading to a room with balcony. San Gimignano in general is a tourist mecca. EVERYTHING nearly double the price than elsewhere. Excellent restaurants.
Comment from Hotel Management
Jul 31, 2015 by paola, Hotel Management
Dear guest, we are very happy to know room 61 was up to your expectations. In fact lots of people book standard rooms because they are cheaper but a room with the view or better with a balcony is much more satisfying! We really hope to welcome you again soon and to be able to make you try also our panoramic Restaurant. We send you all our best regards the family and the staff of Hotel la Cisterna
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Central location - beautiful restaurant

Posted Jun 27, 2015
Central location in town - car park is a bit of a walk - ask about whether you can drive in to drop bags (we didn't and probably should have). We had a 4 person room - double and 2 singles - one big room - big windows overlooking square. Air Con was OK. There was a small refrigerator - we didn't use it - didn't seem like it was working, but we didn't ask. Breakfast (included) was terrific -- held in one half of their beautiful, sunny airy terrace - one of the biggest breakfast spreads we saw in 2 weeks in Italy. Restaurant is terrific for dinner -- the food was great and the views outstanding as well. We were going to make San Gimi a day trip - decided instead to pull in in the evening, checked in, had dinner, wandered the town at night, had the World Cup winning gelato on the square, and saw the town again the next morning -- all without the droves of tourists who day-trip in their tour buses. Hit Florence early the next day -- really glad about this choice.
Comment from Hotel Management
Jul 1, 2015 by Paola, Hotel Management
Dear Andrew, thank you very much for the time you spent on reviewing our Hotel and Restaurant. We are glad to know you enjoyed your stay to Hotel la Cisterna and you keep a good memory of San Gimignano. Choosing an Hotel in the center allows to enjoy this town as no one else can do during the day time. On our web site there is a map that people can unload where the way to reach our Hotel is marked. Normally we send an information by e-mail if we have the e-mail address and we are glad to give informations about our location, services and local events. Thank you very much also for mentioning our Restaurant, we are very happy to know you loved the Breakfast and the Dinner. Our Restaurant is open to everyone guests Hotel and not for this we have a menu a la carte and a menu for the half board pension. We really hope to wellcome you again soon. All our best regards, the family and the staff of Hotel la Cisterna Ristorante le Terrazze
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2015
Great stay, nice staff, good breakfast, would stay there again.
Comment from Hotel Management
Jun 15, 2015 by paola, Hotel Management
Dear Guest, thank you very much for your nice review. We appreciate a lot your encouraging words about our Hotel and our service! We hope to welcome you again soon. All our best regards the family and the staff of Hotel la Cisterna
5 out of 5
Recommended
for Getaway With Friends
by mariacristina from Porto Alegre

tudo de bom!

Posted May 30, 2015 on Hotels
O hotel fica situado no centro histórico e fiquei num quato que dava para uma vista panorâmica da Toscana. Lindíssimo! O quarto com um terraço onde pude desfrutar de vinhos olhando a bela paisagem. Bem decorado, confortável, limpíssimo. Como não se pode entrar na cidade de carro, levem um mala pequena para subir a ladeira até o hotel mais facilmente. Com certeza recomendo o hotel e me hospedarei nele novamente.
Comment from Hotel Management
Aug 1, 2015 by Paola, Hotel Management
Prezado hóspede, muito obrigado por dividir conosco e nossos futuros hóspedes sua impressões sobre nosso Hotel la Cisterna. Ficamos contentes de sua estada ter sido conforme suas expectativas por: localização, quarto, vista panorâmica y terraço. No centro histórico, onde você vai encontrar o nosso Hotel, você pode chegar para carregar e descarregar a bagagem com o carro e, em seguida, o carro deve ser deixado em estacionamentos fora da cidade. Estamos disponíveis para os clientes em caso de dúvidas. Esperamos te la de volta proximamente. Atenciosamente la familia e lo equipe de hotel la Cisterna
4 out of 5
Recommended
for Families
by A verified traveler

Good price for location.

Posted May 29, 2015 on Hotels
Great town. Hotel in great location. Connecting restaurant was 5 stars. Great view from there. Good price for location. Parking will not be at the hotel. Need to park outside the town. I'd do it again.
Comment from Hotel Management
Aug 1, 2015 by Paola, Hotel Management
Dear guest, thank you very much for the good score and for the review you written about Hotel la Cisterna Ristorante le Terrazze. We are very happy to know you keep a good memory of the town, the location, our Restaurant and the panoramic view. We hope to see you soon again in our Hotel! All our best regards the family and the staff of hotel la Cisterna Ristorante le Terrazze