Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant


This family-friendly Casole d'Elsa hotel is located in a rural location, 2.5 mi (4 km) from Archeological and Collegiate Church Museum, and within 9 mi (15 km) of Art in Color and Ranuccio Bianchi Bandinelli Archeological Museum. Colle di Val d'Elsa Cathedral and Piazza Arnolfo di Cambio are also within 9 mi (15 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 39 soundproofed rooms feature free WiFi and minibars. Other amenities available to guests include furnished balconies or patios, TVs, and room service.

Renovations & Closures

The property is undergoing renovations. The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Relax Hotel Aquaviva features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary high-speed wireless Internet access.

This family-friendly hotel also offers a seasonal outdoor pool, a 24-hour fitness center, and spa services. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 39 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Elevator/lift 
  • 24-hour fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Outdoor seasonal pool 
  • One meeting room 
  • Turkish bath/Hammam 
  • Number of floors - 2 
  • Spa treatment room(s) 
  • Multilingual staff 
  • RV, bus, truck parking 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Free self parking 
  • Free reception 
  • Sauna 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Free WiFi 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, RV, bus, truck parking

Room Amenities

  • Furnished balcony or patio 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Air conditioning 
  • Minibar 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Television 
  • Free WiFi 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Bidet 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Blackout drapes/curtains 

Where to Eat

A complimentary manager's reception is offered each day.

Relax Hotel Aquaviva has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Golfing nearby 
  • Hot springs nearby 
  • Ecotours nearby 
  • Cave exploring/spelunking nearby 
  • Playground on site 

Spa Services

AQUAVIVA has 2 treatment rooms. Services include massages, facials, body scrubs, and detox wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Number of treatment rooms 2 
  • Minimum age to access spa is 18 
  • Sauna in spa 
  • Body scrubs 
  • Thalassotherapy treatments 
  • Massages 
  • Manicures and pedicures 
  • Body treatments 
  • Facial treatments 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 11 PM


Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per night.
  • Free cribs (infant beds)!


  • Pets allowed with a deposit of EUR 15 per stay
  • Dogs only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.40 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 7.00 for adults and EUR 7.00 for children (approximately)
  • Pet deposit: EUR 15 per stay
  • Rollaway bed fee: EUR 15 per night
  • Facilities fee: EUR 8 per person and includes use of:
- Sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Aquaviva
  • Relax Aquaviva
  • Relax Aquaviva Casole d'Elsa
  • Relax Hotel Aquaviva
  • Relax Hotel Aquaviva Casole d'Elsa
  • Aquaviva Hotel Casole d Elsa

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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