Ratings based on 116 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Apr 20, 2017
Pros: The staff made you feel like "Family".
Cleanliness, Service, Facilities were above our expectations.
Comment from Hotel Management
Apr 21, 2017 by Laura Rulison-Front Desk Manager, Hotel Management
Thank you for your kind review! We are so glad to hear that you enjoyed your stay with us and that our staff treated you like "Family". We hope to have you stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Cruces,NM

Very nice experience all the way around.

Posted Apr 11, 2017
Pros: Everything
Location: Good location, easy to find
Friendly staff, clean pool area, good breakfast and evening snacks, clean room, etc. All of the above at 1/2 the price you would expect to pay elsewhere.
Comment from Hotel Management
Apr 14, 2017 by Laura-Front Desk Manager, Hotel Management
I am glad that you enjoyed your stay with us and utilized all our amenities! Thank you for your wonderful comments and we hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from bluefield va

Close to fort huachuca

Posted Apr 1, 2017
We stayed for my son's AIT graduation. Is was 5 mins from base and the staff was amazing we enjoyed every minute of our stay the staff all the way to housekeeping were so nice and welcoming. I would recommend this hotel to everyone.
Comment from Hotel Management
Apr 7, 2017 by Laura-Front Desk Manager, Hotel Management
Jess, Thank you for staying with us! We are so glad to hear how much you enjoyed your stay! I will make sure I forward your compliments to my staff! We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
I wish there were more Gateway Hotels in the US. The conditions were great. The hotel staff were fantastic.
Comment from Hotel Management
Apr 7, 2017 by Laura-Front Desk Manager, Hotel Management
Thank you so much for your nice comments about your stay! I am glad to hear that you enjoyed your stay and we look forward in you returning soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson AZ

Hospitality to the Max

Posted Mar 21, 2017
First time guest - and what a nice surprise. Not only do they have a daily Happy Hour with wine and also beer (on tap), but a later check-out of 12noon. This was a business trip and the gentleman who checked me in indicated that if I was running late and couldn't return to the hotel by noon, to just call for an extended check-out time. The mini-suite was clean with nice furnishings. The kitchen space was not the typical strip down found in many hotel suites, making this a good choice for an extended stay. They seem to make an effort to keep the place updated. They were in the process of replacing carpet in the entry, large common area and hallways. Breakfast was beautifully laid out, with juice in glass pitchers and nice selection of breakfast items. And the coffee is always ON! I'm definitely looking forward to a return visit.
Comment from Hotel Management
Mar 21, 2017 by J-Ebare, Hotel Management
Dear Barbara, Thank you very much for taking the time to leave us a review! We appreciate your feedback as it very helpful to us. We are thrilled to hear that you enjoyed your stay here with us and we look forward to your next trip. Have a wonderful day!
5 out of 5
Recommended
for Everyone
by A verified traveler from Killeen, TX

Close to everything!!

Posted Mar 14, 2017
Pros: It was close to everything in town
Cons: I cant think of anything.
Location: It was close to Fort Huachuca, and all the places I need to go to..
It was great....fast check in, laundry facilitates and happy hour can't bet that!!
Comment from Hotel Management
Mar 15, 2017 by J-Ebare, Hotel Management
Dear Nikki, Thank you for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay here with us and we appreciate your feedback. Have a wonderful day! J-Ebare
4 out of 5
Recommended
for Everyone
by A verified traveler

Great home base for Southern Arizona

Posted Feb 27, 2017
Check in was late and everything was ready for me. The suite had a mini kitchen, which was great for a longer stay. The staff was gracious and professional. They worked to help with plans and were friendly. It was a "what can I do to make your stay better" kind of attitude.
Comment from Hotel Management
Mar 2, 2017 by J-Ebare, Hotel Management
Dear Valued Guest, Thank you very much for taking the time to leave us a reveiw! We are very happy tou hear that you enjoyed your stay here with us and that you foud our staff to be helpful. We enjoyed having you here with us and we hope to see you again. Have a wonderful day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to Ft. Huachuca

Posted Jan 29, 2017
Great experience, the location was perfect for families visiting soldiers stationed at Ft. Huachuca. We have never experienced a hotel staff as accommodating as the staff at the Gateway, especially Ralph the afternoon manager who was a wealth of information and he bent over backwards to ensure all our needs were met. If we're ever back in the area again we will certainly stay there again.
Comment from Hotel Management
Jan 30, 2017 by J-Ebare, Hotel Management
Dear Valued Guest, We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon
5 out of 5
by William

Convenient to town and clean. Great rooms

Posted Dec 30, 2016 on Hotels
Great place to stay for the price.
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Hello Mr. William Thank you for your review. We greatly appreciate it. We look forward to having you again. Happy New Year thank you Vivek Patel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2016
Although a bit dated with worn carpets this is a great deal for Sierra Vista - great pet friendly staff.
Comment from Hotel Management
Dec 25, 2016 by Vivek Patel, Hotel Management
Hello we are delighted you enjoyed your stay. Merry Christmas and a very happy new year. We look forward to having you again