Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly owner/manager

Posted Feb 9, 2016
We never met a more enthusiastic manager. Breakfast was great. Rooms large but dated. Refrigerator and hot plates were a rare find. Location great for visiting fort but too far away from the residential community.
Comment from Hotel Management
Feb 12, 2016 by Vivek Patel, Hotel Management
Thank you so much for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay

Posted Jan 22, 2016
It was a good hotel and we would stay there again.
Comment from Hotel Management
Jan 22, 2016 by Vivek Patel, Hotel Management
Thank you so much for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. We look forward to being able to serve you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

overall great value and great location

Posted Nov 14, 2015
Location: central location to go to Bisbee and Tombstone as day trips, plus very close to fort Huachuca,
very clean, quiet, great food choices for breakfast,
Comment from Hotel Management
Nov 23, 2015 by Vivek Patel, Hotel Management
Thank you so much Jn for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Elizabethtown, Pa

Go to Gateway Suites!

Posted Oct 22, 2015
Pros: Everything, it was clean and neat, great breakfast, nice pool and hot tub, personable staff.
Cons: Nothing.
Location: Stayed in Sierra Vista, Arizona. Fort Huachuca was adjacent for a museum visit. Went to Bisbee to tour the Queen Mine and Tombstone for the gunfight
Spent 4 days here and the place truly impressed me! I never give 5 star ratings, its just my nature. They scored that in everything. From the Manager, Mr. Patel, who catered to everyone he came in touch with to the housekeeping staff and even maintenance person. Clean, neat, perfection on display, cordial, helpful, top notch housekeeping staff, they buy into Mr. Patel's expectations. Worthy of your next stay consideration.
Comment from Hotel Management
Oct 29, 2015 by Vivek Patel, Hotel Management
Thank you so much for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
4 out of 5
Recommended
for Business Travelers
by Jamie

Posted Oct 20, 2015 on Hotels
Staff was extremely friendly and accommodating. Will stay again.
Comment from Hotel Management
Jan 2, 2016 by Jason, Hotel Management
Thank you so much Jamie for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Jan 2, 2016 by Jason, Hotel Management
Thank you so much Jamie for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Jan 2, 2016 by Jason, Hotel Management
Thank you so much Jamie for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Jan 2, 2016 by Jason, Hotel Management
Thank you so much for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Jan 2, 2016 by Jason, Hotel Management
Thank you so much Jamie for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
5 out of 5
Recommended
for Everyone
by A verified traveler from Brodheadsville, PA

Excellent Travel Experience!

Posted Oct 18, 2015
We were in the area for just one night to visit family. We had booked our room online, and at check-in, the manager noticed that my sons & husband are all good sized guys, so he switched our room at no charge to the biggest one he had with two King beds. The lobby was warm & welcoming, room was perfect for our needs. We enjoyed visiting in the lobby during happy hour, and the breakfast was very good. We would recommend this hotel highly to anyone visiting the area.
Comment from Hotel Management
Oct 29, 2015 by Vivek Patel, Hotel Management
Thank you so much for your kind review. We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staffs made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
5 out of 5
Recommended
for Business Travelers
by Eileen from Mesa, AZ

Very nice place to stay.

Posted Oct 10, 2015 on Hotels
Nice breakfast that had a special feature that changed daily. Pleasant and attentive staff. Nice and quiet.
Comment from Hotel Management
Dec 12, 2015 by Jason, Hotel Management
Thank you so much for your kind review . We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staff made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso

Nice, quite and comfortable

Posted Oct 8, 2015
This is a great hotel that put you near restaurants, shopping, and local attractions.
Comment from Hotel Management
Oct 8, 2015 by Vivek Patel, Hotel Management
Thank you so much for your kind review . We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staff made you feel like home! That is our goal!
4 out of 5
Recommended
for Everyone
by A verified traveler from Glendale AZ

Pleasantly surprised

Posted Oct 5, 2015
The hotel offered a nice reception with drinks. The breakfast was much more than expected.
Comment from Hotel Management
Oct 6, 2015 by Vivek Patel, Hotel Management
Thank you so much for your kind review . We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staff made you feel like home! That is our goal!
5 out of 5
Recommended
for Business Travelers
by sharon

business trip

Posted Oct 1, 2015 on Hotels
This was the first time that I had reserved rooms at this hotel. The co workers that stayed there were so very pleased and they LOVED everything about the Gateway. I was happy that they loved it so much. I will certainly reserve rooms there again.
Comment from Hotel Management
Dec 5, 2015 by Jason, Hotel Management
I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Dec 5, 2015 by Jason, Hotel Management
Dear Sharon Thank you so much for your kind review . We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staff made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel
Comment from Hotel Management
Dec 5, 2015 by Jason, Hotel Management
Thank you so much for your kind review . We appreciate your feedback and are delighted to hear that you had a great stay. Thank you for recognizing all of our amenities that make our hotel such a great place to stay! I am extremely grateful that my staff made you feel like home! That is our goal! I will be sure to pass that along to my team. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon Vivek Patel