Ratings based on 721 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sulphur, Louisiana

Warm and friendly stay

Posted Jun 19, 2018
This is a boutique hotel and has a warm inviting feel about it. The suite we stayed in was perfect with a wonderful courtyard for visiting with friends. If you are looking for a place to spend some time with family, this is the place to stay!
Comment from Hotel Management
Jun 19, 2018 by GM, Hotel Management
Dear Guest Thank you for your lovely comments and we are glad you enjoyed your stay with us. We hope to see you soon again
5 out of 5
by A verified traveler from Nashville tn

Posted Jun 18, 2018
Pleasently surprised Highly recommend Will return
Comment from Hotel Management
Jun 18, 2018 by Front Desk Manager, Hotel Management
Thank you for your nice comments. We look forward to your staying with us again soon.
5 out of 5
by A verified traveler from Carson ca

Posted Jun 18, 2018
Perfect all around a 5 star experience......., very comfortable and clean even wonderful hot complementary breakfast every morning.
Comment from Hotel Management
Jun 18, 2018 by Front Desk Manager , Hotel Management
Dear Guest Thank you for your lovely comments and we are glad you enjoyed the Breakfast. We hope to see you soon again
2 out of 5
by A verified traveler from California

Posted Jun 11, 2018
Found a cigarette lighter under the bed. The second day I had to ask that the trash is emptied. The person at the desk said it would be. We went to dinner. When we came back it wasn't emptied. I emptied it. The desk attendant said their records showed no one in that room. I guess my wife and I are ghosts. Almost every time we left the room, the key card wouldn't work when we came back, neither my wife's key nor mine. First they said maybe you're keeping the keys near your cell phone. Then we were told it might be the static in the air. Other guests had the same problem. At breakfast, the bread is kept in a covered container. An ant was crawling on a slice of a bread. I told the staff. She checked the bread and container. She couldn't find the bug. She didn't change out the bread. I wouldn't stay at the Sierra Suites again. I sure wouldn't recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Sierra Vista, Sierra Suites

Posted Jun 11, 2018
Great on line price. Very clean. Older building but charming vintage resort feeling. Biggest problem was keys never worked right, and we were always having to go back and get them re keyed, I don’t think heat or being near a hone should matter. Nice breakfast daily too!
4 out of 5
by A verified traveler

Posted Jun 10, 2018
The hotel was nice & room was comfortable with nice decor but sink, bathroom floor, toilet were not clean & sheets had a stain, which was disappointing.
Comment from Hotel Management
Jun 13, 2018 by Sierra Suites Management, Hotel Management
Im so sorry about your experience with our hotel we hope when you come back you give us another chance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Az

Posted Jun 2, 2018
Clean and great hot breakfast. Dena in the breakfast room is wam, a great employee and a great asset to the motel.
Comment from Hotel Management
Jun 6, 2018 by Sierra Suites Management, Hotel Management
Thank you so much for your comments. Dena is a great asset to us. We look forward to seeing you when your in town again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sarge

Posted May 28, 2018
Great place, clean, great Breakfast.The Breakfast Crew was outstanding,the only name I received was Dena,but they all were polite, efficient.The only problem I had the entire time was with the older lady who was at the Front Desk(Sat 05/26/18 at 1100 am)when I arrived.I had just rode over 200 miles on my M/C,and asked to check in early.I can't imagine there wasn't at least one available room.And asked for a ground floor room.She refused to check us in, and was very rude & curt.Otherwise, great place to stay.
Comment from Hotel Management
Jun 3, 2018 by Sierra Suites Team, Hotel Management
Any early check in are based upon availability. We are sorry you had such a rough time at check in as we were full the night before and check out time being that of 11 am our housekeepers do need the time to get the rooms done and ready. Thank you for taking the time to give us the feedback and for staying here at Sierra Suites.
4 out of 5
by A verified traveler from Frankfort, KY

Posted May 19, 2018
Hotel staff cheerful & attentive. Room nice, but bathroom cramped: cannot open or close door if seated on toilet. Parking was easy: always a few places near the entrance we were using.
Comment from Hotel Management
May 28, 2018 by Sierra Suites Team, Hotel Management
Thank you Richard for taking the time to give us your feed back. We hope that when you are in Sierra Vista again you will come back and stay with us. We enjoyed having you here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in Sierra Vista

Posted May 18, 2018
The staff is very friendly and the rooms are clean. They have a buffet style breakfast until 10 which was very nice.
Comment from Hotel Management
May 21, 2018 by Sierra Suites Management, Hotel Management
Thank you for your feedback on your stay. We hope to see you next time your in town.