Outdoor pool, a heated pool, sun loungers
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Reviews of Sierra Suites Boutique Hotel

2.5 out of 5
Sierra Suites Boutique Hotel
391 E Fry Blvd, Sierra Vista, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1004 reviews" "
Rating 8 - Good. 289 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 27 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very quiet,clean, close to Ramsey Canyon. The room had refrigerator, microwave large TV and the bed was very comfortable. Reasonable priced. The breakfast was not good for these reasons: Bad tasting coffee and ran out really quickly, may have been old leftover, eggs were not replenished and were dry and cold. The other breakfast items were ok Decided not to have that breakfast the next day. The coffee in the room was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for year while working on base and its great how recently its been updated. Give everything a nice touch.
Stayed 2 nights in Apr 2024
Response from SM on Apr 16, 2024
Thank you for the 5-star rating a positive review! We hope to have you as our guest again in the future!

6/10 Okay

Allan

Liked: Cleanliness, staff & service
The property was nice and clean and was as advertised. Check in was easy and pleasant, the only issue was the shower diverter in the tub was not working properly, front desk was called and responded immediately. Nothing they could do... shower was but a trickle. Hotel is a little dated but clean and the staff was friendly.
Stayed 1 night in Apr 2024
Response from SM on Apr 16, 2024
Thank you for the review and favorable rating. We hope that during your next stay with us the shower works properly!

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience. The property is beautiful and the staff are of the highest caliber. The decor is inspired. the whole experience was very calming.
Stayed 2 nights in Feb 2024
Response from SM on Apr 16, 2024
We are so pleased to know that your stay with us was so awesome!! thank you for the rating and review of excellence.

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice for the price, the hot tub seemed dirty so I avoided it, but staff and food was good. Shower head needed replaced as it seemed to have a mind of its own (cool to hot randomly), spraying in all directions but we figured it out.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

ALEXANDER MALCOLM, Ottawa

Liked: Cleanliness, staff & service
Stayed 14 nights in Mar 2024

10/10 Excellent

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Mar 2024

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was good. Staff was very helpful. The complementary breakfast was also good.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kirk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception. Very nice property.
Stayed 1 night in Mar 2024

8/10 Good

Janice, Maricopa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Tracy, Sun Lakes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional! Friendly, responsive. Hotel is a little older and rooms could use some sprucing up but it was very clean. Easy parking and the hotel was easy to find and convenient to major streets.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice that they had a restaurant on the property. The rooms were nice, clean and comfortable. The outside of the property seemed dated but they did have nice landscaping and decorations.
Stayed 1 night in Mar 2024
Response from SM on Mar 21, 2024
Thank you so much!

10/10 Excellent

Patricia

Staff were very friendly and helpful
Stayed 1 night in Mar 2024
Response from SM on Mar 21, 2024
Thank you so much for the rating and compliment!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed qas a little stiff. The breakfast was ok but some of the food was over cooked and dry,the fruit was on point, waffles was good. But all in all it was a nice stay i will be back
Stayed 3 nights in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service
We really enjoyed our stay, we wish the room was larger, but it fulfilled our needs. Breakfast was great, many choices, fresh food. We also in enjoyed the court yards
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great and our stay was quiet and relaxing.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was great. Room was a little tired looking but everything was clean!!
Stayed 1 night in Mar 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large clean room. Nice courtyard with pool but the weather was too cool. Will be back.
Stayed 1 night in Mar 2024

8/10 Good

Brianna

Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
I enjoyed how pet friendly this place was and the free yummy breakfast!
Stayed 3 nights in Mar 2024

8/10 Good

Edgar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great and the breakfast was good. Overall would definitely stay here again. The only recommendation is with the breakfast (potatoes and sausage were kind of dry). Overall we will stay there again in the future. Thanks
Stayed 1 night in Feb 2024
Response from Tino on Mar 4, 2024
Thank you for your awesome review! We are so delighted to hear your stay was a great one, we do appreciate all feedback and will absolutely be relaying this information to our breakfast kitchen to ensure our breakfast is up to standard and exceeds expectations. Thank you very much and we hope to see you again soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from Tino on Mar 4, 2024
Thank you so much for your great review! If there is anything we could improve to make this the perfect stay were more than glad to hear any suggestions. Thank you again and we hope to see you again soon!

10/10 Excellent

Calvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice. Property is unique and made for a fun stay
Response from Tino on Mar 4, 2024
Thank you so much for your great review, we strive for a fun, safe, and clean envirement for our guest and we are glad to hear we have met these standards for your stay. Were so glad to hear your stay was a great one and we hope to see you again!

10/10 Excellent

Ryan, Strawberry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Catie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

RANDY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was quiet, safe and clean. The staff was very helpful and kind. Breakfast has something for every diet. We slept great.
Stayed 1 night in Feb 2024
Response from SM on Feb 17, 2024
Thank you for the 5-star rating an complimenting review. We look forward to having you as our guest again in the future!

10/10 Excellent

Boguslawa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SM on Feb 17, 2024
Thank you for the 5-star rating! It is an honor to receive the highest star rating!!

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Everything was to my liking. Staff was great. Will stay again.
Stayed 3 nights in Jan 2024
Response from SM on Feb 17, 2024
Thank you James for the awesome rating and review. Our staff is dedicated. and we are happy to know it shows!!

10/10 Excellent

Donna K

Stayed 1 night in Jan 2024
Response from SM on Mar 21, 2024
Excellent rating! Thank you!

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice, respectful. Breakfast was better than a usual hotel breakfast. Rooms are clean. Was a Great stay and would go back!
Stayed 3 nights in Jan 2024

6/10 Okay

Richard

Stayed 1 night in Jan 2024
Response from sm on Mar 21, 2024
Thank you for the rating. Please let us know what we could have done differently to get a better rating.

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tino on Mar 4, 2024
Thank you so much for your awesome review! Were delighted to hear your stay with us was a good one and we hope to see you again soon!

8/10 Good

James and Nancy

Stayed 1 night in Jan 2024
Response from SM on Feb 17, 2024
Thank you for the favorable rating. We hope to have you as our guest again.

10/10 Excellent

Kingsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an exceptional property
Stayed 1 night in Jan 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mom and pop boutique hotel experience with AZ flare. Breakfast is pretty good. The gym isn't great, but that's not a showstopper. Also, the coffee used to be better, but maybe the person that made it this week didn't realize they used too many grinds for the batch.
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

linda

Stayed 1 night in Jan 2024
Response from Tino on Mar 4, 2024
Thank you so much for your awesome review! Were delighted to hear your stay with us was a good one and we hope to see you again soon!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Tino on Mar 4, 2024
Thank you for your amazing review! We are delighted to hear your stay with us was great. Thank you for staying with us at Sierra Suites Boutique Hotel and we hope to see you again soon!

10/10 Excellent

Mary

Stayed 1 night in Dec 2023
Response from Tino on Mar 4, 2024
Thank you so much for your awesome review! Were delighted to hear your stay with us was a good one and we hope to see you again soon!

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was very peaceful and staff was very friendly. I originally was booked for one day but had to extend my stay. There was a mistake on my departure date but staff corrected it and was able to keep same room.
Stayed 1 night in Dec 2023

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. The tv wouldn’t work. The ceiling fan light came on by itself when we turned it off it came back on about 10 minutes later. The bed sounded like it was an old rusty box springs. Very noisy. The water was extremely hot. Hard to adjust to normal.
Stayed 1 night in Dec 2023
Response from Sierra Suites on Dec 11, 2023
Good Morning! We apologize for the problems with the room during your stay. We are correcting them now and hope you will give us another try next time you are in the area. Thank you Sierra Suites

10/10 Excellent

Juliana

Stayed 2 nights in Dec 2023

10/10 Excellent

Charles

Stayed 1 night in Dec 2023

10/10 Excellent

Lucile

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the courtyard tables.
Stayed 1 night in Nov 2023

8/10 Good

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, nice courtyards. There is a bar of some sort next door can be loud.
Stayed 2 nights in Nov 2023

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest places I have ever stayed! They did not have my requested extra blanket in the room when I arrived, but young man at desk scouted & quickly found on & carried it to my room. Everything seemed workable: lamps, quiet room heater, ceiling fan, TV, shower, v. Hot water. Lovely cold fridge& matching microwave. On- site dining facility lachs character & warmth, but they're trying, give hotel guests a discount, & are affordable.
Stayed 1 night in Nov 2023

10/10 Excellent

Pamela D Thomas R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good Thanks!
Stayed 2 nights in Nov 2023

10/10 Excellent

PAMELA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice accommodating people. Lovely decor and clean. I can't wait to visit again!
Stayed 2 nights in Nov 2023