Ratings based on 116 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 8, 2017
Pros: Staff
Cons: room maintenance.
Staff is great and very helpful. Rooms are ok, but need better maintenance. Burned out light in the bathroom and light for the desk was inadequate for working in the room. Room was clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Comfortable hotel

Posted Mar 2, 2017
The staff was amazing! Everyone was wonderful. The hotel was clean and maintained, but the bathrooms need to be upgraded. The free cook to serve breakfast was very good. It was an nice added bonus. The location of the hotel was good with easy access. Unfortunately we heard every step and noise from the room above us. There doesn't appear to be much sound proofing in the hotel. Overall it was a nice place and we would stay there again.
1 out of 5
by A verified traveler

Posted Feb 24, 2017
Very old and run down hotel. Smelled of mold and was very unpleasant experience
5 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
Comment from Hotel Management
Jan 24, 2017 by General Manager, Hotel Management
Thank You for rating your stay with us!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Awesome

Posted Nov 13, 2016
Pros: Bar tender makes a great cocktail, and I slept like a rock.
Cons: Not much, seem like a little thing but a mix up in the rooms. Wanted two suites but we got one and one standard king. They took off fifty bucks off the bill, so that was cool.
Location: Breakfast at the landmark restaurant and off to Bisbee and tombstone.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

comfortable

Posted Oct 12, 2016
Location: Mall, close to famous caverns, close to Tucson.
Good location, but breakfast was cold and gone by 9:35 A.M on Sunday
Comment from Hotel Management
Oct 18, 2016 by Regina, Hotel Management
Hortencia, Thank you for posting a comment about your stay with us. We are sorry that the breakfast was less than satisfactory. We do have a breakfast buffet that turns into a brunch buffet at 10:30 so that could have been the staff changing out and preparing for brunch. I do apologize again for breakfast being a disappointment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the price.

Posted Oct 6, 2016
Good check in, room's are good size. More than enough of hot water for showers. Good location to area. Breakfast was okay. No yogurt. Overall very good hotel.
Comment from Hotel Management
Oct 7, 2016 by Regina, Hotel Management
Thank you for taking the time to post a comment about your recent stay with us. We do apologize for being out of yogurt on the morning you were with us, I have brought it to the attention of our restaurant manager.
5 out of 5
by A verified traveler

Posted Oct 5, 2016 on Hotels
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you for rating your stay with us.
5 out of 5
by A verified traveler

Classy hotel in a small town

Posted Oct 3, 2016 on Hotels
It is directly across the street from a mall. Being from a small town I don't get to a mall with some of the major stores very often. It was great to go right to Dillard's and make some needed purchases.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you for commenting about your stay with us.