Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Colorado

Hotel is in much needed renovation status.

Posted Jan 15, 2016
Pros: The location was sufficient for my needs and the desk personnel were lovely.
Cons: The current renovations truly need to be completed properly
Location: Downtown Columbus and surrounding area is wonderful for visiting.
Driving up to this hotel, the name is obscured by the ongoing renovations - the top floor had mattresses clearly visible in room windows, painting supplies were placed about and although the landscaping was fine, the hotel appeared in a complete state of flux. The front desk clerk was lovely and quite helpful, she answered all my questions and easily found my reservation. The room, however did not appear to be one ready for guests. The shear window curtains were "shredded" in what appeared to have been people pulling them to close them instead of using the pulls. The cover curtains were sun bleached and although they kept out the light, were clearly dated. The bathroom tub appeared to have been cleaned with an acid type of product. The entire middle was pitted and stained and the drain cover was not working properly. There was a sleeper sofa in the room, both cushions were stained and although I could turn them over and they were clean on that side, I would not have allowed my guests to sleep on the sleeper portion. The entire room appeared to have been hastily decked out - the lamps had shades that were turned around backwards, the furniture was clearly pitted and dented. Several tall lamps had paint splattered about. In the bathroom, although newly renovated, the actual renovations were done very poorly, the caulking was smeared over tiles, some clear caulking was placed directly over mold and mildew. The carpet needed replaced as it was worn and quite faded.
5 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, TX

Very nice hotel for a small city

Posted Jan 3, 2016
Pros: Overall quality.
Cons: A free breakfast would be nice.
Location: Location is okay for Sierra Vista and Fort Huachuca. Not so great for Bisbee.
We stayed at this hotel because there were no rooms available for New Year's Eve in Bisbee, about 30 miles away. The long drive was annoying but the hotel was excellent. Clean, comfortable room, very quiet, nice amenities. Particularly nice bathroom. No problems.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
Pros: everything
Cons: We really didn't see how you could improve
Location: We were there for Thanksgiving with our grandson so we didn't do any sight seeing.
We were very impressed with the hotel, not only how clean it was, the staff, & appearances. Also the breakfast was very nice & the staff there too was very good. It was close to the people we were visiting in Sierra Vista.
Comment from Hotel Management
Dec 7, 2015 by Regina, Hotel Management
Thank you for posting your comments, we are pleased that you enjoyed your stay with us.
5 out of 5
by Marco from Tucson AZ

excellent

Posted Nov 10, 2015 on Hotels
Very pleasant and completely satisfied with hostess in front lobby.I will consider to stay there again.
Comment from Hotel Management
Jan 30, 2016 by Regina, Hotel Management
We are pleased you enjoyed your stay. Thank you for posting a comment.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean Quiet Hotel

Posted Nov 5, 2015
stayed 2 nights, free breakfast is great, rooms are OK, a bit dated but OK, overall very clean hotel.
Comment from Hotel Management
Nov 26, 2015 by Regina, Hotel Management
Thank you for taking the time to post your comment. The Sunset Grill does offer a fabulous selection for breakfast.
4 out of 5
by robert w from Los Angeles

Posted Nov 3, 2015 on Hotels
Worst selection of TV channels I can remember. Great breakfast.
Comment from Hotel Management
Jan 30, 2016 by Regina, Hotel Management
Thank you for posting your comment, we have since upgraded our TV channel selection. We are pleased you enjoyed your breakfast at The Sunset Grill.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel centrico y facil acceso, personal muy atento

Posted Oct 30, 2015
Pros: orden y limpieza
Cons: ser constantes
Location: ideal para compras
confortable y agradable y recomendable excelente atencion y discrecion, muy buen servicio
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 20, 2015 on Hotels
Nice rooms. Great quality for the price!
Comment from Hotel Management
Jan 2, 2016 by Regina, Hotel Management
We thank you for posting your comment! Thank you for staying with us.
5 out of 5
Recommended
for Families
by Michele from CA

Nice Hotel

Posted Oct 20, 2015 on Hotels
Loved the hotel. Great price! Great staff, the rooms were clean, comfortable and the furnishings were in good shape. I would definitely stay there again!
Comment from Hotel Management
Jan 2, 2016 by Regina, Hotel Management
We are so pleased that you enjoyed your stay! Thank you for your comment.
3 out of 5
Recommended
for Couples
by Jessika

This traveler left a rating score only Posted Oct 14, 2015 on Hotels