Ratings based on 749 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Aventura
GREAT PLACEPosted Apr 25, 2017
Pros: Proximity to the beach and restaurants. They give you beach chairs which are very nice. You get 2 hours of free bike riding every day.
Cons: Fan in the master bedroom was a little noisy but not a deal killer.
Location: See above
Our room had plenty of space. Living room, dining room, nice kitchen, great AC unit. Fans in the rooms were very nice. So close to the beach and the restaurants. The sunsets are amazing.
by A verified traveler from Boston
Very disappointing. Did not meet expectations.Posted Apr 19, 2017
Pros: Location near the beach and near the restaurants and shops.
Cons: More consideration for the hotel guest. Work started in the room next door with jack hammering concrete at 9:00 am on the busy vacation week!
Location: Walking to beach and to many low key restaurants and bars. Shops also.
I reserved a King bed room with a double pull out sofa on Expedia. It was confirmed. Instead, we were given a room with a Queen bed, pushed up against the wall due to small room constraint. Impossible to easily access far side of bed. And could not access pull out on sofa, again, because of narrow room constraint. Table in the way. Discussion with manager produced only excuses - Expedia often does not fulfill agreement with their customers and the hotel. It is Expedia's problem. Hotel is not informed of any details by Expedia of the type of bed the customer has requested and expects. Tropical Breeze has many problems like this doing business with Expedia. I felt in the middle of an ongoing problem. Only the customer was the one who suffered. Not sure about who was to blame. But I am really angry at being taken advantage of. Never a problem before with Expedia.
Did not honor their policy for cancelationPosted Apr 9, 2017 on Hotels
We booked a spring break vacation almost year in advance, there policy is 60 cancelation with no penalty, but I booked it through hotels.com and Hotels.com called on behalf 90 days before, because my daughter had a chance to compete in a running race. My wife and I wanted to see her run, but the hotel refused let us out over 90 days before our stay and they were sold out. I will never recommend or stay with that company again. Also when I checked out they didn't say thanks for staying and we paid almost 3k for one week. Very rude seems like culture of that company.
for Everyoneby A verified traveler from w
Clean homey cottage close to restaurantsPosted Mar 22, 2017
Very close to the restaurants and only three blocks from the beach. Hotel employees transported us to and from beach with our towels, chairs, etc. whenever we called them. Very helpful!!
Location is great!Posted Mar 14, 2017 on Hotels
Rooms were ok. Missing things like dust pan, dish soap. Beds were just ok in comfort. But location makes up for any short comings. Right next to beach, restaurants and shopping. All walkable.
UpsetPosted Mar 6, 2017 on Hotels
I paid $560 and My room was not what I booked online.
for Everyoneby A verified traveler
Looking forward to next year!Posted Mar 5, 2017
Great location, clean and safe... Two thumbs up for me!!!
for Everyoneby A verified traveler from Delray Beach, FL
Great location, comfortable and quiet areaPosted Mar 1, 2017 on Orbitz
Pros: Comfortable beds, Felt like a home, not just a room. Quiet and safe area. Close to everything. The staff was friendly and courteous.
We stayed in a one bedroom villa with a kitchen. It was very spacious. It had a living room, full kitchen and dining area. Much larger than a regular hotel room. Parking was right in front of the villa. We were on the west end of the complex and it was a very quiet residential area, so not much traffic or noise. There was a lot of privacy. We never heard our neighbor's next door. The beach was 1/2 block walk from our front door. Once we parked the car, we didn't have to use it again until we left. We watched the beautiful sunsets every night. The beach is gorgeous. The center of the Village is a few blocks away. We walked to many restaurants and bars they are all very close. You can get anything you need in the Village without leaving. There is also a free shuttle if you want a ride to another part of the Island. All the restaurant staff and store employees that we encountered were extremely friendly and courteous. We really enjoyed our stay and will be back again. We saw a dolphin swim by in the shallow water when we were at the beach and we found a horse conch near the sand bar.
Lovely rooms. Excellent locationPosted Feb 10, 2017 on Hotels
Excellent location. Sweet units with great layout. Nice to have the bikes available for short rides on the beach. Close to all things in town. Would definitely stay there again, for longer.
by A verified traveler from southern maryland
Sleep deprivedPosted Feb 7, 2017
Pros: Location. Really good eats in the village
Cons: Sofa bed was a torture rack. The queen bed was way to small for my husband to share. Sleeping was impossible. Came home exhausted and sleep deprived.
I loved the location to the village square and beach.