Front of property

Reviews of Golden Sea Hotel & Casino

3.5 out of 5
Golden Sea Hotel & Casino
Ekareach Street, Sangkat 3, Sihanoukville

Reviews

6.4
Rating 10 - Excellent. 4 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 8 out of 40 reviews" "
Rating 4 - Poor. 10 out of 40 reviews" "
Rating 2 - Terrible. 3 out of 40 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Wee Kay

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLOSED DOWN
This hotel has CLOSED DOWN. hotels.com did not inform me and they did not respond to my email and request for a phone call and refund.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool
There is no swimming pool which is a same some people moved to other hotels for that reason

6/10 Okay

Kai, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Reasonable hotel but pricey for the level.
Hotel staff not able to understand basic request in English, like 'I need ice', ' ice cubes'. Concierge not able to assist or provide information on nearby location or help communicate with local on travel needs. Many times, i came back and found my room door left ajar with no cleaner inside. No wonder they cited they are not responsible for any lost of valuables. When I left my passport at the counter for the safekeeping, they merely put it at a drawer, instead of putting it at a safe-deposit box at the reception. It's a pain to travel from hotel to other beaches or to downtown. The local tuk-tuk or motor-guy simply ripe-off tourists dollars like charging 4-5 USD when it should be like 2 USD. This is after I spoke to expats who stayed at sihaknoville for some times. Staying near downtown could cost 1-2 USD to get around, saves your the transport cost haggling pain.

6/10 Okay

Jim, colorado

Liked: Cleanliness, staff & service, room comfort
ok hotel
had room servce once and was not satisfied ... long wait, cold food. Pool bar has limited hours. Hotel staff friendly. Located over a block from the beach, not far. Very few bars, restaurants within easy walking distance.

8/10 Good

Kel bell, south Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel along quiet victory beach
The hotel was very comfortable and clean. The staff went out of their way to help you out. however the location for me was a bit of a let down. I am a younger person and was looking for more of the party lifestyle but this hotel isn't located well for that. it cost $5 each way in a tuk tuk to get to serendipity beach. overall however my stay was pleasant and I will recommend it to anybody wanting a peaceful relaxing stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

John, Zurich, Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
It was the worst hotel I have stayed in for years and will not return even if it is the only hotel NOT RECOMMENDED

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
isolated
Nice hotel but too far out of town

8/10 Good

FrenchyMarc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little away from the mainstream
This hotel is secluded away from the main centre of Sihanoukville but this will be better for people who want to avoid busy town centres. As we visited in low season, it was extremely empty. Despite this, the pool is very enjoyable and the service, sometimes slow from staff who do not speak English, is ok. The massage place within the hotel is extremely cheap and handy and the gym, although basic, offers a sauna to relax further. Breakfast buffet was not working as too few residents. Within short walking distance to the beach. Good value for money.

8/10 Good

V., Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel bad location
It is a quite nice hotel but it is too far from everything, you have to walk to the beach and there is nothing around, I think it is over priced for the area where it is located. Maybe the Hotel should provide a lot more for guests. I must say the staff was very nice, I really like the hotel, the service is very good, I can't complain about it. I just didn't like the location

4/10 Poor

Cathy, Brisbane Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Poor location. Ants all over breakfast table. breakfast cold not nice. I would not recommend this hotel to any one we stayed 1 night then found another hotel at serendipity beach

10/10 Excellent

Steve, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Sea Hotel
very happy staying here and decided to stay 4 more days. Excellent value, the best I've seen in Cambodia. This place in Sihanoukville and the Lin Ratanak in Siem Reap. 2 outstanding values.

8/10 Good

Christoffer, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in bad neighborhood
We had the top-floor room with terrace and a grand ocean view. That was very nice, especially the sunset, and we recommend it. The bed was rock-hard, our only complaint. We found a nice beach restaurant close by. All in all very quiet and nice hotel with sweet and helpful staff.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice for Cambodia
Nice for Cambodia standards, good value

10/10 Excellent

Kelee, Perth, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great value for a luxury hotel, Victory beach is the nicest part of Sihanoukville, just such a stunning hotel and experience. Staff speak English extremely well and are so friendly and helpful. Highly recommend!

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Ken, Seoul, ROK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Sea Hotel
A top notch hotel. Hotel is conveniently located about a 2-3 min. walk from the beach. This particular beach isn't as crowded as other beaches, but still has plenty to do during the daylight hours. for evening activities, not much going on in the local area. Had to go into town for other activities. Top quality hotel and the price was right!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative thing about this hotel was its location. It is not located near any beach, despite the name "Victory Beach". But the main beach areas are a short tuk tuk ride away, so this was not really a big problem. The hotel in itself is wonderful. The staff is friendly and helpful, the rooms are great, and the restaurant food and complimentary breakfast was really good. We were very happy with our stay here, and this hotel does not deserve any negative feedback it might have gotten in the past.

4/10 Poor

Eddy, Cambodia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Experience marred by one bad apple!
When the waiter came to our room unexpectedly, he rang the bell once, and before we could open the door, he had it opened!! Then he stepped in the room, without being invited! All he wanted was the room service menu! We were horrified that he would infringe on our privacy: the sign "Do not disturb" was switched on too! Only two comments: 1. Why wasn't there a full time room service menu in the room anyway, so that there is no requirement to send and take it back when one needs to order in?? 2. Why was this young man taught not to open rooms that do not wish to be disturbed? It is also good manners to remain outside until invited in too!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Sea Hotel & Casino, Cambodia
Few minutes walk from the hotel to Victory Beach, a really quiet place to stay if you want a piece of peaceful land for your staying. The hotel is clean and nice, it is a little bit far-away to go to those major beaches in the town (but as I said if you need a place where is quiet for your trip, then there you go). The staffs were pretty nice with friendly smiles always. Overally it was a good stay and the only thing I didn't like which was the massage service.

2/10 Terrible

Josh, San Diego, CA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worst Hotel I've ever stay
Well, the reason why I picked this hotel was the good review, but after my stay, I wouldn't recommend it to anybody. The pool is green in color = lime. The high speed internet was never high speed, I had to go to the lobby to go online. The beds were hard and finally laundry services ruined one of my shirts, and they expected me to pay for it too. Hotel is not close to the night life area, and is not close to the beach either. A well earned 1.0 in my books.

4/10 Poor

Lotte Regel, Vejle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lav standard
Især var stanken fra affald i gaden, ikke opmuntrende

4/10 Poor

Lotte Regel, Vejle

Disliked: Staff & service, property conditions & facilities
Slidt hotel og dårlig restaurant.
Hotellet er temmelig slidt, og beliggende i et område af byen, der ikke længere er aktivt. Nedlagte hoteller og casinoer, tilgroede og fyldt med affald på vejen. Morgenmadsbuffeten var ikke tiltalende, med temmelig indtørret mad. Sød og venlig betjening. Meget ringe til engelsk

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant, proche de la plage, agréable
nous avons eu une chambre au dernier étage ( 8) avec un petit balcon et vue sur la plage. C'était très agréable et la vue était superbe. Le rapport qualité prix est excellent.

4/10 Poor

Sam, Göteborg

Disliked: Cleanliness, staff & service, property conditions & facilities
Sam sweden
Dåligt frukost .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bra, men tråkigt område
Trevligt rum, trevlig personal, bra frukost, men lite tråkigt läge. Väldigt lugnt under lågsässong.

4/10 Poor

Karina, Danmark

Disliked: Staff & service, property conditions & facilities
Højest et 2-stjernet hotel
Er ikke et 4-stjernet hotel. Det meste af personalet var meget dårlige til engelsk. Utæt restaurant i regnvejr, området ved poolen og fitnessrummet trænger til en kærlig hånd. Det positive var rengøringen af værelset. Godt værelse på øverste etage med balkon.

6/10 Okay

Noel, RANCE

Liked: Staff & service, property conditions & facilities
Service impeccable .
Je garde de cet hôtel une impression mitigée , quoique dans l'ensemble , plutôt favorable . Chambres relativement confortables . Belle vue sur la mer . Mais hôtel loin de la ville . Piscine encastrée entre des murs . Mais personnel d'une gentillesse extrême . Hôtel parfois calme mais parfois très bruyant lorsque des cars entiers de Vietnamiens viennent fêter le Nouvel An Chinois .

8/10 Good

Rune, Huddinge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell med vacker utsikt
Bra läge trevligt bemötande Fantastisk utsikt över havet även från resturangen som har fin träinredning Lite slitet i rummet och i omgivningen av hotellet men bara 200 m ner till stranden

4/10 Poor

mae, 東京

Liked: Property conditions & facilities
Decent business hotel, but not for the tourists
While the hotel room was clean, roomy and comfortable, the staff didn't speak English very well. WiFi was very sketchy, but this might have been a one-time occurrence (when asked the staff explained the IT people were working on it). By itself, the hotel was decent but nothing too special. The biggest issue we had with the hotel was the location. If you want to go anywhere from the hotel, you have to take a tuc-tuc or taxi. There is literally nothing on walking distance.

8/10 Good

강재현, 한국

Liked: Cleanliness, staff & service, room comfort
전체적으로 깨끗한 시설
가격 대비 훌륭한 호텔입니다. 주변에 조용한 비치가 하나 있지만 약간 걸어가셔야 합니다.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
casono statt hotel
Hotelzimmer soch sauber aber sehr abgewohmt. Teils kaputtes mobiliar. Schaebige gegend. Kaputte strassen. Schlecht gelegen. Fruehstieck ist sehr schlecht. Werde nicht wiederkommen.

6/10 Okay

ERIC

Disliked: Cleanliness, property conditions & facilities

8/10 Good

akito hatakeyama

Liked: Cleanliness, staff & service, room comfort
silent nice victory beach
It is good hotel. over looking sea view room,large room, nice swimming pool, just 3mints walk to the beach.some good sea foods restaurant on the beach.only problem hot water.

8/10 Good

L-J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell tyvärr för långt från bachen

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
値段のわりにはそこそこかな
あまり混んでいなくてそこそこのビーチに近いのはいいが、場所は不便。ホテルもちょっと古く、朝食は最低だった。カジノもちょっと遊ぶにはいいという感じ。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden sea hotell
Hotellet var kjempe fint, ved en rolig, fin strand. Veldig rent, og kjempe store rom.

8/10 Good

lau, nykøbing f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

K, Denmark

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The building was ok., men beliggenhed er ikke prangende.