Breakfast, lunch, dinner served; American cuisine
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Reviews of Travelodge by Wyndham Dexter

2 out of 5
Travelodge by Wyndham Dexter
1608 E Business US 60, Dexter, MO

Reviews

7.4

Good

Rating 10 - Excellent. 95 out of 320 reviews" "
Rating 8 - Good. 100 out of 320 reviews" "
Rating 6 - Okay. 64 out of 320 reviews" "
Rating 4 - Poor. 37 out of 320 reviews" "
Rating 2 - Terrible. 24 out of 320 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

April

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I reserved a KING size room online. I made it in at about 8:30 or 9 pm. The room was gone. They told me they sold my room 3 times. They tried accommodating me with two twin beds to make a King. No, thank you give me the Queen. I get the Queen guess what I have to wait til the room gets cleaned. The worst experience EVER !!!!!! If I book a room that should be my room period . We give Cell phone info at least call to Confirm or Inform your guest please !!!!!!!!!!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My room was clean! I just needed a quiet place to sleep and I got it. There was coffee in the lobby. After reading some past reviews, I was skeptical about this place but not much to choose from in Dexter. After my stay, I think they must have updated the place a bit because it was not as bad as some of those reviews! If i need to stay in Dexter again, I'd stay here.
Stayed 1 night in Feb 2024

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities
Trouble checking in
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024

10/10 Excellent

Ronnie

Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained place with friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Patricia L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly. Clean.
Friendly staff. Clean, new room.
Stayed 1 night in Dec 2023

8/10 Good

Tana, Hot Springs

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here while visiting a relative and will continue to book our room here whenever we return to Dexter. Clean room, comfortable bed, nice bigger screen TV with lots of channels to choose from. The diner right next door couldnt be more convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were extremely friendly and helpful!!!!
Stayed 1 night in Nov 2023

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly new. Little difficult to find. Clean. Beds comfortable. No breakfast just coffee. Diner next door. Minimal ammenities.
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member at check in was extremely friendly and helpful despite the fact she was working on Thanksgiving Day. She gave us a room that was very closeby and accessible for my 91yo mother. Recent construction and updated rooms are a plus.
Stayed 1 night in Nov 2023

10/10 Excellent

Nova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was amazing. It was clean, no bugs. It was safe. The staff was super friendly and helpful. They had my reservation and room all ready. Check in and check out both were less than five minutes. The bed and pillows were super comfy. It was the best two nights sleep I’ve had in literally years. It was within 2 minutes of everywhere i needed to be. I typically stay with family when I’m in town but it was a quick last minute trip and i needed some down time and i got it! Honestly i think I’ll stay there more often it was great and relaxing! I had read mixed reviews so i wasn’t sure what to expect but it was awesome and a great price!
Stayed 2 nights in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Ricky

Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & clean room
Clean room, clean bed.. nice place to sleep. Though they did not have my payment in their system & charged my card @ the check in, which was actually cheaper than Hotels.com.... contacted website about my booking issue, they refunded the cheaper of the 2 charges.. sooo, I ended up paying almost $12 more through them than the hotel charges.... that was disappointing, refund will take up to 15days to show in my account, but they have already started the refund process. So I am happy about that.
Stayed 1 night in Jul 2023

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep like a baby
This was perfect hotel
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Staff & service
It’s ok
The hotel was difficult to find. GPS could not find it. The app said they take dogs up to 50 pounds. When I got there they said they only take dogs up to 25 pounds. Luckily, I talked him into letting me stay. There are no USB ports for chargers. The room was clean.
Stayed 1 night in Jul 2023

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything we expected.
Stayed 1 night in Jun 2023

4/10 Poor

Rebecca

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ariana

Stayed 1 night in May 2023

2/10 Terrible

Holly

Traveled with family
Disliked: Staff & service
Our booking ended up being double charged by Travelodge by Wyndham Dexter. The staff @ Travelodge by Wyndham Dexter were not knowledgeable about booking with Expedia. The Manager Tiffany on duty at 9 am, the following day, made no effort to return a phone call to correct the double billing charge. We checked out at 6 am and was unable to stay until Manager Tiffany arrived due continuing our teip. We were headed to a funeral out of state. After contacting Expedia, thwy were able to confirm we were charged double and issued a refund within 24 hours! Thank you.
Stayed 1 night in Mar 2023

4/10 Poor

cheri

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had two rooms, one Queen and two queens. The one Queen was ok but the two Queen room and bathroom/shower was dirty. Tv didn’t work, phone didn’t work, when we called on our cell phone about the tv, there was no one to look at it. Missing a light bulb and curtains weren’t functional. Had to safety pin them closed. Outside security door to bldg didn’t work. When I reported these things to the supervisor the comment was ‘ok’. Not even an apology or offer to make any type of adjustment to our bill.
Stayed 1 night in Dec 2022

4/10 Poor

Micheal

Stayed 1 night in Sep 2022

6/10 Okay

Jeffrey

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Could be cleaner staff looked over worked
Stayed 1 night in Aug 2022

8/10 Good

David

Disliked: Cleanliness, property conditions & facilities
Discovered roaches in the middle of the night. Need i say more
Stayed 1 night in Aug 2022

10/10 Excellent

James

Stayed 1 night in Aug 2022
Response from Andrea Hanner- GM on Aug 18, 2022
Thank you for taking the time to leave feedback. I'm glad to hear you enjoyed your stay with us.

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I like the Dexter area. The check-in was lengthy due to technology issues. Staff said it is slow. The property is under construction; however the crew and staff could do better with clean up. The coffee pots in lobby were dirty!!! It was difficult to find the entrance. The room was fine for sleeping. Could have been a little more crisp with cleanliness. Ice machine on vending area but no bucket in the room.
Stayed 1 night in Aug 2022
Response from Andrea Hanner- GM on Aug 15, 2022
I'm sorry to hear that you encountered issues with your stay. I will notify our IT dept so they can address this and try to prevent slow check-in issues in the future. Thank you for addressing this and the other issues that I will address with housekeeping. Guest Satisfaction and cleanliness are important to us, and I hope you will give us the chance to better serve you in the future.

2/10 Terrible

Vernon

I have been changed twice. Once by Expedia and once by the property. The room I booked wasn’t available and the desk person didn’t know how to fix it and whatever she did she charged me for it. Tried stopping on the way out and the person at the desk informed me that the manager wouldn’t be there until the afternoon and no one there could help me.
Stayed 1 night in Aug 2022

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Hotel under revocations, outside can be a bit deceiving but my room was newly renovated, clean and comfortable. Price was reasonable. No breakfast but 24 hour diner across parking lot.
Stayed 1 night in Jun 2022
Response from Andrea Hanner- GM on Jun 20, 2022
Thank you for your kind words. I am so pleased that your stay with us was a pleasant one. We are very excited about the renovations we have underway right now.

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service
Nice helpful staff Bed needed to be renewed. Was clean but mattress was very used.
Stayed 1 night in Jun 2022
Response from Andrea Hanner- GM on Jun 20, 2022
Thank you for your kind words about our staff. I will be sure and pass your compliment on to them. I apologize for the mattress. Please let me know the room number so I can check the condition of the mattress.

6/10 Okay

James

Stayed 1 night in May 2022

6/10 Okay

charles

Business traveler
Liked: Staff & service
Bathroom was dirty and dirty towels left hanging on the door. Carpet wa worn out. And the bedsprings were poking through
Stayed 2 nights in May 2022
Response from Andrea Hanner- GM on Jun 20, 2022
I am very sorry to hear this. Please know this is not acceptable or normal housekeeping practice here. I would like to know what room number you had so I can address this with whoever cleaned your room, and look at the condition of the mattress as well.

6/10 Okay

Betty

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They didn't have ice buckets and no cups plastic or paper in the room but they had an ice machine! They had a cold beverage machine but no cups! Room clean grounds not so much.
Stayed 1 night in May 2022
Response from Andrea Hanner- GM on Jun 1, 2022
I'm sorry for the inconvenience. We were instructed to remove them from the rooms, but have them available upon request.

10/10 Excellent

Tory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Andrea Hanner- GM on May 2, 2022
Thank you for taking the time to complete the survey. I'm so glad you found your stay with us to be enjoyable. Hope to see you back soon!

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and had modern updates. All the standard conveniences were provided, including a microwave. The only drawback was the adjacent property which had an overflowing dumpster. Also, our building's door lock was broken, so anyone could have come into the hallways. Otherwise, very nice room and very quiet.
Stayed 1 night in Apr 2022
Response from Andrea Hanner- GM on Apr 4, 2022
Thank you for taking the time to leave a review. I'm so happy that you found your stay to be enjoyable. Maintenance received the parts to repair our door lock and will be taking care of that today to prevent any safety issues. We hope to see you back again!

4/10 Poor

Russell

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Great for basic overnight stays.
Stayed 2 nights in Mar 2022
Response from Andrea Hanner- GM on Mar 14, 2022
Bradley, Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay and hope to see you back here again soon.

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Andrea Hanner- GM on Feb 15, 2022
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and hope to see you back again soon!

2/10 Terrible

Thomas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy room
This room is not clean, the bath tub is absolutely disgusting, if you have Seen the movie Vacation it’s like that bath tub
Stayed 1 night in Jan 2022
Response from Andrea Hanner- GM on Jan 24, 2022
Thomas, I apologize for the condition of your tub, and I will address this with housekeeping and maintenance. If you are ever here and have an encounter like this, please bring this to my attention immediately , so I can make this right. This is not how I want my hotel ran.

8/10 Good

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Andrea Hanner- GM on Jan 24, 2022
Eric, thank you for taking the time to leave a review. I'm glad to see we met your expectations and hope to see you back.

8/10 Good

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the price
The room was worth the price paid. I will likely stay here again when in the area for business.
Stayed 1 night in Jan 2022
Response from Andrea Hanner- GM on Jan 24, 2022
Darrell, Thank you for taking the time to leave a review. I'm glad to see you were happy with your stay and hope to see you back!

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
the only thing I didn't like are the beds are too small. I am use to my king size bed
Stayed 2 nights in Dec 2021
Response from Andrea Hanner- GM on Dec 6, 2021
Laura, Thank you for your review. Next time you are here lets be sure to book you a king room!

6/10 Okay

Elaine

Traveled with family and small children
Liked: Staff & service
We usually stay at this property when in the area due to location to local businesses and restaurants. We could tell the property has had some updates done. There was still a lingering cigarette smell even though the property is smoke-free, but that could be because it use to not be smoke-free. The only issue we really had with our stay this time was that we didn’t know housekeeping would only come by if we asked them to. I wasn’t sure if this was a temporary policy or if the hotel changed their policies, but it would have been nice to know. We had to keep grabbing trash bags and bringing our trash to the cart. I also wish there were amenities on the 2nd floor. We had to go pretty far to get ice. And the side door latch was weird, so many times we had to go to the opposite end of the building to get in.
Stayed 4 nights in Nov 2021
Response from Andrea Hanner- GM on Dec 6, 2021
Elaine, Stayover service has been changed since covid began. It is no longer done on a daily basis. However, we are happy to provide anything you need in between stay over service days upon request. I apologize that you were not made aware of this upon check in.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Front reception
Stayed 4 nights in Nov 2021
Response from Andrea Hanner- GM on Nov 16, 2021
Joan, Thank you for taking the time to leave us a review. I am pleased that you found the front desk staff to be friendly. We look forward to the opportunity to serve you again in the future.

2/10 Terrible

Rick

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower drain had accumulated hair from what appeared to be many guests. Bed skirts were torn and hanging. An empty beer can was crumpled and in the hall way from before we arrived to when we checked out. NOT up to Wyndham standards I'm sure. Front desk personnel were great.
Stayed 2 nights in Oct 2021
Response from Andrea Hanner- GM on Oct 11, 2021
Rick, I would like to apologize for the issues with your room. We have been replacing the old bed skirts with new ones, and I will make sure the room you were in is on the list to be taken care of immediately. I will also have maintenance look at the shower drain. The trash in the hall is an issue I will address with housekeeping. It is not up to My standards either. I am pleased however to hear that you didn't experience any issues with our front desk staff. I hope that you will allow us the chance to better serve you in the future.