Ratings based on 463 Verified Reviews

3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel for the price, close to the airport.

Posted Sep 22, 2017
Pros: Close to the airport.
Cons: Nothing, you get what you pay for.
Location: there is not a lot to do near the hotel but Leon is 30min away, San Miguel De Allende 1.5hrs, Dolores 1 hour. Great roads to get everywhere.
Never had any issues with the staff or the hotel. Everything was just fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburg Ca.

My night in Silau

Posted Sep 17, 2017
Arrived late, we we're greeted by a happy face and got to a cozy room and promptly went to sleep in a cozy bed. The next morning took a hot shower and had the continetal breakfast, ate it all up and checked out and we were on our merry way.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

5 min from airport

Posted Sep 9, 2017
Location is so convenient if you have to catch a flight the next morning. I'd definitely stay here the last night to make sure I get to airport on time but I wouldn't stay here for all vacation syay. It'd be too far from everything.
2 out of 5
by A verified traveler from Veracruz

Disappointing bed

Posted Sep 7, 2017
If you are looking for a good rest and sleep. Not the place. Poor quality of beds. Bathroom not comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from El Paso, Texas

Great breakfast, very accessible to airport, clean

Posted Sep 6, 2017
Pros: accessibility to airport
Cons: Lights are LED like a store. Not pleasing
Location: Airport
Fast check in, complete breakfast., clean room and nice and secure parking
1 out of 5
by A verified traveler from Wa

Close to airport

Posted Sep 2, 2017
Pros: Distance to airport
Cons: AC
Location: N.A
Horrible experience. The AC too noisy and remote control was lock and you have to deal with whatever tempeture staff sets the AC. Rooms to close and to much noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

CONVENIENT HOTEL

Posted Aug 25, 2017
Pros: Locaton, new, clean
Location: OXXO quick mart, a Pizza restaurant next door.
The hotel is new, very close to the airport, clean with OK food, and next to the OXXO so you can get everything you need before you travel.
Comment from Hotel Management
Aug 26, 2017 by Javier Tortolero, Hotel Management
Thank you for your review. We are grald you had a nice experience at the hotel. We hope to have you with us again. Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from California.

New hotel close to Airport

Posted Aug 23, 2017
Had a good time while in the hotel. I liked the buffet breakfast and liked that the hotel was new and the staff was friendly and the beds were comfy.
Comment from Hotel Management
Aug 23, 2017 by Mónica Ramirez, Hotel Management
Dear guest. Thank you very much for your comments, we are glad to know that we have covered with your travel expectations. See you soon Count on us
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Service

Posted Aug 22, 2017
comfortable beds for a small room. The A/C was not working good at all. But the room was clean.
Comment from Hotel Management
Aug 23, 2017 by Mónica Ramirez, Hotel Management
Dear guest. Thank you very much for your comments, it helps us improve. I apologize for the inconvenience of air conditioning. We are in the process of installing new air conditioners. I hope you come back and can try our rooms with the new equipment. See you soon Count on us
4 out of 5
Recommended
for Everyone
by A verified traveler from tyler tx

Posted Aug 21, 2017
Nice hotel close to airport so a little noisy Staff was helpful
Comment from Hotel Management
Aug 23, 2017 by Mónica Ramirez, Hotel Management
Dear guest. Thank you very much for your comments, we are glad to know that we have covered with your travel expectations. See you soon Count on us