Exterior

Reviews of Creekside Inn

3.5 out of 5
Creekside Inn
3400 El Camino Real, Palo Alto, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 806 out of 1254 reviews" "
Rating 8 - Good. 293 out of 1254 reviews" "
Rating 6 - Okay. 91 out of 1254 reviews" "
Rating 4 - Poor. 34 out of 1254 reviews" "
Rating 2 - Terrible. 30 out of 1254 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Annaliese

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Creekside Inn Team on Apr 22, 2024
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to your staying with us again at Creekside Inn in Palo Alto.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Apr 2024
Response from Creekside Inn Team on Apr 22, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Spacious room, clean, comfortable, and well equipped. Quiet! I would definitely stay there again!
Stayed 3 nights in Apr 2024
Response from Creekside Inn Team on Apr 15, 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two for two, both visits great- and best value in the area by far!!!
Stayed 3 nights in Apr 2024
Response from Creekside Inn Team on Apr 15, 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 Excellent

Ruoyun

Liked: Cleanliness, staff & service, property conditions & facilities
We like it!
Stayed 1 night in Apr 2024
Response from Creekside Inn Team on Apr 14, 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only gave four stars because Creekside Inn does not provide decaf coffee in the room nor for breakfast. Also, the pastries for their breakfast are rather stale. Otherwise, the Chris side inn is a delightful place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Teressa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, clean, comfy bed!
Stayed 4 nights in Mar 2024
Response from Front Desk on Apr 9, 2024
Hello Teressa,Thank you very much for taking the time to share your feedback. We are extremely delighted that you enjoyed your stay.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a VERY serene and beautiful property.
Stayed 2 nights in Feb 2024
Response from Creekside inn Team on Apr 9, 2024
Thank you so much for your five-star review and for providing us with your valuable feedback. We look forward to welcoming you back in the near future.

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Creekside inn Team on Apr 9, 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay at this affordably luxurious hotel.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 3, 2024
Hello Scott,Thank you so much for your five-star review and for providing us with your valuable feedback. We look forward to welcoming you back in the near future.

10/10 Excellent

Robert

Stayed 3 nights in Mar 2024

8/10 Good

Maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and accesible
Stayed 7 nights in Jan 2024
Response from Creekside inn Team on Apr 9, 2024
We are delighted to know that you had a great experience with us. Looking forward to seeing you again.

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities
It wasn't what the images looked like on the outside. Room was perfect. Ice is too far away from room bldg.
Stayed 1 night in Mar 2024
Response from Creekside inn Team on Apr 9, 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and beautiful surroundings overlooking the babbling creek. Great check in service. Loved the stay.
Stayed 1 night in Mar 2024
Response from Creekside inn Team on Apr 9, 2024
Thank you very much for taking the time to share your feedback. We are extremely delighted that you enjoyed your stay and that we were able to accommodate your requests.

10/10 Excellent

super undertale plushie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel that is very clean and staff is great. Property kept up and is great to sit around and take in the ambience of the atmosphere by the creek.
Stayed 4 nights in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

4/10 Poor

Peter

Traveled with group
Disliked: Property conditions & facilities
The heater was not working at all and we were very cold in the room.
Stayed 1 night in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement.

8/10 Good

Jian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
酒店性价比挺好,可惜房间霉味很严重,有待改善,
Stayed 2 nights in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

10/10 Excellent

jolie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful garden grounds. Comfy bed .
Stayed 2 nights in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you for taking the time to rate our hotel with5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
There are lots of "motel" options on the Camino Real strip within a few miles the Stanford campus, most of them I wouldn't ever consider. Creekside isn't an upscale spot, but this is a well-maintained, safe property with a lot of charm and character; lovely gardens/ landscaping, and a pleasant pool area when the weather permits. Driftwood Deli is on site for quick bites (breakfast & lunch) and coffee is a big plus! Truly an oasis in the desert -- you wouldn't expect this place to be as nice as it is from the street and the neighborhood. We always stay here when visiting our son at Stanford.
Stayed 1 night in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast available
Stayed 1 night in Mar 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future

6/10 Okay

Chuan Ming

Stayed 9 nights in Mar 2024
Response from Creekside Inn Team on Apr 22, 2024
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to your staying with us again at Creekside Inn in Palo Alto

10/10 Excellent

Rishiraj

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the price
Stayed 4 nights in Mar 2024
Response from Creekside Inn Team on Mar 19, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Creekside Inn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

8/10 Good

ZHIRONG

Traveled with family
Liked: Cleanliness
I like the yard fulled with some flowers and grew trees.
Stayed 3 nights in Mar 2024
Response from Creekside Inn Team on Mar 19, 2024
Thank you for visiting us and sharing this valuable feedback

10/10 Excellent

Carol

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 9, 2024
Dear Carol, We’re so grateful that you took the time to leave us a 5-star review. Thank you!

6/10 Okay

Claudia

Stayed 1 night in Mar 2024
Response from Creekside inn Team on Apr 9, 2024
Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Stanford and comfortable.
Stayed 2 nights in Mar 2024
Response from Creekside Inn Team on Mar 18, 2024
Thank you so much for your feedback. Your feedback is appreciated, and we hope to visit us at Creekside Inn again soon!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 3, 2024
Dear Mary, Thank you for visiting us and sharing this valuable feedback

10/10 Excellent

Lorrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a nice property. Recently updated, it appears. The grounds are very lovely. Everything was sparkling clean. The location is super convenient to the Stanford campus—we were able to ride our bikes.
Stayed 2 nights in Mar 2024
Response from Creekside Inn Team on Mar 11, 2024
We are thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to visit us at Creekside Inn again soon!

6/10 Okay

AbuSyeidMohammadParves, Long Island City

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The creek.
Stayed 3 nights in Mar 2024
Response from Creekside Inn Team on Mar 11, 2024
We are thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to visit us at Creekside Inn again soon!

8/10 Good

Dimitris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I ran out of body wash when I literally stayed there for 2 days. I had to go to the reception to get this resolved.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 8, 2024
Dear Dimitris, We apologize for the inconvenience, next time please call the front desk directly and can send someone to you room to assist. Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

10/10 Excellent

jolie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful grounds, clean room, comfortable bed, close to everything. Free parking and free Continental breakfast was yum.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 7, 2024
Dear Jolie,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Creekside Inn. We hope to see you again soon!

6/10 Okay

Gretchen

Disliked: Amenities
Functional, but not very impressive property. The room was dark, there were sugar, ants, trailing along the bathroom, floor, and the provided breakfast was substandard.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 5, 2024
Dear Gretchen, We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great renovated motel with all the in-room features of a luxury hotel. The only drawback is the HVAC unit. Typical of Silicon Valley properties of this vintage, it is loud.
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 5, 2024
Dear David, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Thank you for your feedback on the HVAC unit, we will be sure to share it with our team.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout and grounds were very nice. I really liked the place.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 5, 2024
Dear Kathleen, Thank you for your review. We are happy to hear you enjoyed the landscape of the hotel and your overall stay at the Creekside Inn.

10/10 Excellent

Casey

Stayed 1 night in Feb 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Good

Rudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and a great view of the creek. Lovely scenery
Stayed 2 nights in Feb 2024
Response from Creekside Inn Team on Mar 3, 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Creekside Inn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again soon!

10/10 Excellent

Evelina, Moraga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 2 nights in Feb 2024
Response from Front Desk on Mar 1, 2024
Dear Evelina,Thank you very much for taking the time to share your feedback. We are extremely delighted that you enjoyed your stay

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
See above
Stayed 3 nights in Feb 2024
Response from Creekside Inn Team on Feb 27, 2024
Your feedback is appreciated, and we hope to visit us at Creekside Inn again soon!

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is so quiet and peaceful. The creek is beautiful. I would love to be back during spring. It must look magical.
Stayed 2 nights in Feb 2024
Response from Creekside Inn Team on Feb 26, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tidy well maintained property. The rooms are clean. Driftwood Deli on site is a bonus for breakfast, lunch, snacks and drinks; although it is closed on Sundays. 5 min to Stanford campus. A safe and pleasant stay when we’re in town, love the affordability!
Stayed 1 night in Feb 2024
Response from Creekside Inn Team on Feb 26, 2024
Thank you for your recent stay and for awarding us a excellent rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 Good

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and nice setting in the heart of Palo Alto
Stayed 4 nights in Feb 2024
Response from Front Desk on Feb 23, 2024
Dear Jim, Thank you for choosing the Creekside Inn. We’re glad to hear that you were satisfied with your stay. We look forward to welcoming you back in the near future.

8/10 Good

Cesar, Santa Clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but walls are a little thinner than expected
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 23, 2024
Dear Cesar,Thank you very much for taking the time to share your feedback, we will be sure to share it with our team.

6/10 Okay

Parm

Business traveler, Traveled with family
Liked: Staff & service, amenities
Please fix the sink faucet knobs. Bedding is getting old and worn out. Heating unit temperature control is inoperable. Otherwise property looks good.
Stayed 1 night in Feb 2024
Response from Creekside Inn Team on Feb 22, 2024
We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement. Hope to see you again soon.

10/10 Excellent

Jamey

Stayed 2 nights in Feb 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

6/10 Okay

Tami

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice clean hotel to stay in. The only negative thing I have to say is from our room you could hear people peeing for another bathroom. It just echoed.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 21, 2024
Thank you very much for taking the time to share your feedback. We care deeply about our guests and want to provide the most comfortable experience possible. We will be share to share your feedback with our team

10/10 Excellent

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 21, 2024
Dear Carlos, We’re so grateful that you took the time to leave us a 5-star review. Thank you!

10/10 Excellent

Nara, Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
I booked to stay there again.
Stayed 2 nights in Feb 2024
Response from Creekside Inn Team on Feb 20, 2024
Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 Excellent

Xi

Stayed 4 nights in Feb 2024
Response from Creekside Inn Team on Mar 26, 2024
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

6/10 Okay

pat

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Have stayed many, many, times. Young man at front desk said only room available was a ground floor tower..i asked for one floor higher, oh no.. not possible ...at 4 oclock no other rooms available??? Room dark, cannot not see anything but a 5 foot wooden fence outside sliding door. Thank you for the bottle of wine at check-in, was too annoyed at this horrible room to enjoy.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 14, 2024
Dear Mrs. Barsamian, We sincerely regret that your experience was less than perfect due to the room location. Unfortunelty, we were almost fully booked on the night of your stay and for the room type you reserved in the tower. In the future, please do not hesitate to inform us of your room request before your arrival, and we will be sure to assign a room that is more of your liking. It is our hope that you will give us the opportunity to better serve you in the near future.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Creekside Inn Team on Mar 26, 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.