I believe there was a problem with their credit card machine because two of my cards didn't work for the deposit even though I had used them earlier in the day. I even called the credit card companies, and the problem wasn't on their end. As a result, I had to go to a bank to bring cash, and when I returned, there was another customer at the desk whose card wasn't working. The internet also didn't work for the first day, and my towels were laundered but still had a stain. All in all, you get what you pay for; this place was less than half the price of the hotel where the conference I attended was, and I can see why.