Ratings based on 584 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with friendly, helpful staff

Posted Nov 20, 2017
Pros: Quiet and large rooms.
Cons: Television was very blurry and hard to watch. The shower looked like there was mold growing in it.
Location: OK shopping and restaurants. Very busy intersection nearby makes it hard for uber to get to or find.
My stay at this hotel was very relaxing with a large quiet room and good facilities. The staff were very helpful and attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Ideal location

Posted Apr 29, 2017
My wife and I used this hotel for a second time on a stop-over between Koh Samui and London flights. Its central location - next to the Sala Daeng BTS station - and its facilities make it an ideal place to stay. Staff are friendly and helpful, and rooms are well-appointed if a little "tired". The hotel is located on floors 23 upwards, and the views across the city are therefore very good. There is even a pool (and spa) - on the 24th floor, with open air views. Overall highly recommended and we will use it again on stop-overs.
5 out of 5
Recommended
for Everyone
by A verified traveler

All good and relaxing

Posted Apr 18, 2017
Pros: The whole experience was good. Breakfast, room service, staff and the general hotel atmosphere made the stay very enjoyable.
Cons: Carpets could be cleaner / newer or rid of stains.
Location: Food, massage, restaurants and malls within walking distance
Easy walk to lots of shops, restaurants & foot massage places or a short ride to all major malls. Highly recommend this hotel / area.
4 out of 5
by Roberts

Look forward to returning!

Posted Apr 17, 2017 on Hotels
Very well trained, professional staff. Large, spacious rooms
5 out of 5
by Timothy

One of the best hotels in Bangkok

Posted Mar 30, 2017 on Hotels
Amazing customer service. Everything from check-in to check-out and everything in between was impeccable.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely stay

Posted Mar 14, 2017
Nice and clean room. Close to BTS station, shopping and park. Staff were helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from thailand

Good location

Posted Jan 8, 2017
Friendly staff, good location, good food options. Rooms comfortable. Gym adequate. Pool exterior needs some work.
5 out of 5
by A verified traveler

Posted Jan 7, 2017 on Hotels
Enjoyed the massage at the Spa and this was also discounted during " Happy hour" The breakfast buffet was excellent with a huge variety of food. The decor was excellent and staff very courteous and very helpful
4 out of 5
by Colin

Class act in the city

Posted Dec 22, 2016 on Hotels
Excellent staff, fluent in English. Great buffet, and I hate buffets!
4 out of 5
by A verified traveler

Great staff, good breakfast, Internet works well.

Posted Dec 10, 2016 on Hotels
Nice hotel, difficult access, you must change elevators. Good breakfast buffet. Mostly Japanese guests. Very helpful staff, especially Ai at the check in desk, she is wonderful to work with. Cleaning staff and door guys also wonderful, great staff.