Ratings based on 819 Verified Reviews

4.6 out of 5
86% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

My New Favourite Hotel

Posted Jan 3, 2018
First time at the So Sofitel and definitely won’t be my last!!!! The whole experience has exceeded my expectations - the standard/ quality of my “wood” signature studio room, the catering options, club signature lounge experience, pool & gym facilities are amazing / first class!! But most of all it is the Staff that truely make this experience memorable - so professional & so friendly. I have visited Bangkok on several occasions - the So Sofitel is by far my favourite hotel!!! Can’t wait to come back!!!
Comment from Hotel Management
Jan 4, 2018 by SO Sofitel Bangkok, Hotel Management
Dear Khun Dave, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind comments on your recent stay at SO Sofitel Bangkok. We are honored that you chose to stay with us for your time in Bangkok and we are very glad to hear you had a positive experience with your Studio room Element and the Club Signature. We hope to welcome you back again soon! I will share your comment with our staffs. So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Super breakfast, very good location.

Posted Jan 2, 2018
Super breakfast, very good location, young and vibrant.
Comment from Hotel Management
Jan 3, 2018 by SO Sofitel Bangkok, Hotel Management
Dear Khun Normand, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind rating on your recent stay at SO Sofitel Bangkok. "SO magnifique" I like your comment. We hope to welcome you back again soon! So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
5 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Amazing 4 nights stay at So Sofitiel

Posted Nov 20, 2017
Pros: While its not 5 star standard like MO, hands down to the staffs who try their best to make your stay wonderful.
Cons: Full size mirror in closet and while the infinity pool is spectacular - tempature is way too cold for a dip!
Location: Doesn't matter - just order an uber or grab to go anywhere in BKK !!
The hotel decor is chic with a modern and designer vibe. We had a wonderful stay in the Signature Club Room 'Water' elements on 28F - with a window-bathtub facing the lumpini park and city - that is already perfect in my view with an oversize king size bed that makes a holiday complete. The complimentary illy coffee, minibar and the apple TV box completes the room. Booking the signature club rooms are totally worth it with a perfect lounge with delicious complimentary cocktails from 5-7 pm. There is never too much trouble for the staffs who always ask to make sure if there is anything they can provide with. While you can have breakfast here, do try out the 'Red oven' buffet instead which offers more food range, smoothies, boat noodles and even ICE CREAM for breakfast - yeah why not, that what holidays are for ! The only downside is during the weekday we are there, the lounge is used by patrons for (loud) business discussions and is not something holiday makers want to be remind of. I hope the hotel can find alternatives for these guests. The 4 nights stay for our wedding anniversary has been very memorable given the pleasant staffs and comfortable room to go back to every night. Thank you So Sofitel and I hope to visit soon!
Comment from Hotel Management
Dec 5, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun Mae, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind rating on your recent stay at SO Sofitel Bangkok. We are honored that you chose to stay with us for your time in Bangkok and we are very glad to hear you had a positive experience. We hope to welcome you back again soon! So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Staff couldn't have been any nicer.

Posted Nov 19, 2017
Pros: Very stylish and artsy. Makes you feel you are in an art gallery
Location: The hotel is right across from Lumpini Park and is a great walk to unwind from the hustle and bustle. There's a night market within walking distance
The staff was extremely friendly and helpful. The hotel is just a visual feast for anyone that appreciates attention to detail.
Comment from Hotel Management
Dec 3, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun Monique, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind rating on your recent stay at SO Sofitel Bangkok. We are honored that you chose to stay with us for your time in Bangkok and we are very glad to hear you liked the design of the hotel. We hope to welcome you back again soon! So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel

Posted Nov 17, 2017
We were upgraded to a suite on arrival which was nice. Breakfasts were good with coffee and smoothies made to order. Breakfast was a good blend of western and Thai. Evening drinks on the rooftop bar were also fab.
Comment from Hotel Management
Dec 3, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun Tanya, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind rating on your recent stay at SO Sofitel Bangkok. We are honored that you chose to stay with us for your time in Bangkok and we are very glad to hear you had a positive experience with your breakfast. We hope to welcome you back again soon! So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Great staff!

Posted Nov 15, 2017
The hotel is not close to bts/mrt station (10-15mins) walk, but you can get a nice park view! The staff was awesome, great service! Comtemporay room deaign with different themes. The pool and gym are quite cozy also. Definitely will recommend this to my friend!
Comment from Hotel Management
Dec 3, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun Joshua, SO-wasdee ka from SO Sofitel Bangkok! Thank you for sharing your kind rating on your recent stay at SO Sofitel Bangkok. Thanks for the great pictures. We hope to welcome you back again soon! So kind regards, Akira Yan-Ubol Petit Director of Guest's Experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2017
Better to offer buffer discount to the hotel guest
Comment from Hotel Management
Oct 15, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for choosing to stay with us during your recent visit to Bangkok and I'm so grateful for your feedback. Thank you so much for your valuable feedback. We are looking to create promotion for our hotel guest. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Hopefully we will have the opportunity to welcome you again really soon. Kind regards from SO, Akira Yan-Ubol Petit Director of Guest’s Experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Beautifully curated hotel experience. The pool is stunning, food delicious and ambiance sexy and cool.
Comment from Hotel Management
Oct 4, 2017 by Akira Yan-Ubol Petit Director of Guest Experience., Hotel Management
Dear Khun Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for choosing to stay with us during your recent visit to Bangkok and I'm so grateful for your feedback. It is a great pleasure to know that you had a fantastic experience at SO Sofitel Bangkok, especially with our Pool and the quality of the food. It will be a real pleasure to welcome you again for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Hopefully we will have the opportunity to welcome you again really soon. Kind regards from SO, Akira Yan-Ubol Petit Director of Guest’s Experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Recommend to stay in and poolside view and roof top bar is the best among the rest hotel facilities
Comment from Hotel Management
Oct 4, 2017 by Akira Yan-Ubol Petit Director of Guest Experience., Hotel Management
Dear Khun Guest, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for choosing to stay with us during your recent visit to Bangkok and I'm so grateful for your feedback. It is a great pleasure to know that you had a fantastic experience at SO Sofitel Bangkok, especially thanks to our So Staff’s warm and professional service and our Hi-SO rooftop bar. It will be a real pleasure to welcome you again for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Hopefully we will have the opportunity to welcome you again really soon. Kind regards from SO, Akira Yan-Ubol Petit Director of Guest’s Experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

2nd stay. Impressed.

Posted Oct 1, 2017
Pros: Style, smells, clean rooms.
Cons: Check in should be faster.
Location: Its Bangkok. You can do whatever you want!
Wasnt impressed the 1st time but 2nd time everything was very good. Thanx to guest relationship person who is working there.
Comment from Hotel Management
Oct 2, 2017 by SO Sofitel Bangkok, Hotel Management
Dear Khun alex, SO-wasdee ka from SO Sofitel Bangkok! Thank you very much for choosing to stay with us during your recent visit to Bangkok and I'm so grateful for your feedback. It is a great pleasure to know that you had a fantastic experience at SO Sofitel Bangkok especially thanks to our So Staff’s warm and professional service. It will be a real pleasure to welcome you again for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day! Hopefully we will have the opportunity to welcome you again really soon. Kind regards from SO, Akira Yan-Ubol Petit Director of Guest’s Experience.