Ratings based on 80 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
75% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Southern New Mexico

Overall experience

Posted Sep 27, 2016
Pros: Not Much
Cons: Just about everything. Would make a great Motel 6.
Location: Easy to get to, Gila Cliff Dwellings about two hours away.
Front self opening door broken, staff not overly friendly, no elevator, room lay out terrible(sink in open bed room, toilet and shower in such a small area you could hardly turn around, breakfast worst that other Comfort Inns we stayed in, no morning USA Today, asked for local paper told gas station down the road had one. Comfort Inns in Farmington and Gallup were great experiences this Silver City was not.
Comment from Hotel Management
Sep 27, 2016 by Jeanie, Hotel Management
Hello Bob, Thank you for taking the time to complete the survey. I understand that your time is valuable and we appreciate you sharing your comments and opinion with us. The front door not working has been a source of challenge. I am glad to say that it is now operational with the help of technicians out of El Paso, Texas. I apologize for any inconvenience you may have experienced due to the layout of the room. If you were here over the weekend, we are not supplied with a weekend paper of USA Today. And, our local city paper is limited as well on weekends. We thank you for your business. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by A verified traveler

Posted Sep 4, 2016
it was nice. convenient to plenty of restaurants. went to see Gila Cliff Dwellings so it was convenient to that. overall a good experience.
Comment from Hotel Management
Sep 27, 2016 by Jeanie, Hotel Management
Hello recent visitor to Comfort Inn Silver City, Thank you for taking the time to complete the survey. Time is valuable and we appreciate you sharing your comments and opinion with us. We are delighted to hear that you had a pleasant and comfortable stay with us! Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by A verified traveler from albuquerque

weekend stay

Posted Aug 31, 2016
Pros: Convenient, staff was friendly
Cons: Front door issue
Location: We were not tourists for this trip. There for a family function but plan on going back to be tourists.
The fron door was broken (automatic door) so you had to push it open and then pull it closed. The door was heavy and did not get help from the staff to do this. We were able to get it done but what if some guests could not. Also had trouble using the room card. Handle had to be jiggled a little to get the card to work.
Comment from Hotel Management
Sep 27, 2016 by Jeanie, Hotel Management
Hello Irene, Thank you for taking the time to complete the survey. We appreciate you sharing your comments and opinion and know that your time is valuable. I am happy to report that our front door is now operational thanks to the services of a technician from El Paso, Texas and a lot of money. We apologize for any inconvenience you may have experience due to the front door not operation and the key card giving you some difficulty. Thank you for your business and we look forward to your next visit to Silver City. Kind regards, Jeanie Mitchell General Manager
3 out of 5
by A verified traveler

A Nice, Clean Place

Posted Aug 24, 2016 on Hotels
We stayed here on the way to some place else. The hotel is a standard, mid market accommodation. The staff was pleasant at check in and the room was adequate for the night. We had to drive to the downtown area to find a nice place to eat. The hot tub had some strange looking bubbles and did not look inviting; same for the nearby pool.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Hello recent visitor to Silver City, Thank you for taking the time to complete the survey. We understand that your time is valuable and we appreciate you sharing your comments and opinion with us. We are delighted to hear that you had a pleasant and comfortable stay with us! Thank you for your business and we look forward to your next visit to Silver City Comfort Inn. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by A verified traveler

Posted Aug 8, 2016
Rooms were clean, but the bathroom could've used more attention.
Comment from Hotel Management
Sep 27, 2016 by Jeanie, Hotel Management
Hello recent visitor to Silver City Comfort Inn, Thank you for sharing your comments and opinion by completing the survey. I apologize for any inconvenience you may have experienced with the bathroom. We are delighted that you had a pleasant and comfortable stay with us! Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
5 out of 5
by Isabell from San Antonio

Great room

Posted Jul 14, 2016 on Hotels
It was great.
Comment from Hotel Management
Jul 18, 2016 by Joel, Hotel Management
Hello Isabell, Thank you for taking the time to complete the online survey. We are so pleased to hear that you had a pleasant and comfortable stay with us. Your satisfaction is very important and your comments and opinion help us in our ongoing efforts to provide a pleasant experience for every guest. Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by Steven from Tucson

Worth a Try

Posted Jul 9, 2016 on Hotels
One of Silver City's better choices. Convenient location. Room was clean and comfortable. Staff was helpful. Decent free breakfast. Free fresh cookies in the evening was a nice touch. DirecTV, but channels don't correspond whatsoever to channel guide in room.
Comment from Hotel Management
Sep 27, 2016 by General Manager, Hotel Management
Hello Steven, Thank you for completing the survey. We understand that your time is valuable and we appreciate you sharing your comments and opinion with us. We are so happy to hear that your had a pleasant and comfortable stay with us! Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by A verified traveler from No Cal

I'd come back

Posted Jun 25, 2016
The room was very clean and modern, it was just kinda small for all the furniture and the bathroom was very small. And those 8pm-10pm fresh hot cookies were deeelious
Comment from Hotel Management
Oct 26, 2016 by Jeanie, Hotel Management
Hello Dean, Thank you for taking the time to submit a review. We understand that your time is valuable and we appreciate you sharing your comments and opinion. I will take the opportunity to share them with our staff. Your comments are a valuable took in our ongoing efforts to provide a comfortable and pleasant stay for our guests every time. Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by Cynthia from los lunas new mexico

****

Posted Jun 5, 2016 on Hotels
Very nice stay. The only complaint my family has was the beds were not comfortable. Everything else was wonderful. The staff was great. The young lady in charge of breakfast was very friendly. Always had the food filled up. Thanks for everything. Overall stay was a ****. Thanks the Aragon family Los lunas New Mexico
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Hello Cynthia, Thank you for taking the time to submit a review. We understand that your time is valuable and we appreciate you sharing your comments and opinion with us. I am very sorry that our beds did not meet your expectations. On a positive note, we are delighted to hear that every thing else was wonderful! Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager
4 out of 5
by A verified traveler

Posted May 8, 2016
Visit was great, staff was friendly and the location was perfect.
Comment from Hotel Management
Oct 26, 2016 by Jeanie, Hotel Management
Hello recent visitor to Comfort Inn Silver City, Thank you for taking the time to submit a review. We understand that your time is valuable and we appreciate you sharing your comments and opinion with us. I will take the opportunity to share your delight with our staff. We are so pleased to hear that you had a pleasant and comfortable stay with us! Thank you for your business and we look forward to your next visit to Comfort Inn Silver City. Kind regards, Jeanie Mitchell General Manager