Ratings based on 201 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Other
by A verified traveler

Not dog friendly . . . for that kind of money

Posted Feb 21, 2018
First, hotel was nice. Very clean and big rooms. They had problems with the fire alarm and we spent quite a bit of time on our first night either outside or with the alarm blasting in our room. Our biggest complaint is the charge for a dog which was one hundred twenty five dollars. I would not list myself as dog friendly if I am charging that much. That is the charge regardless of length of stay. Ridiculous. Shame on me for not seeing that before booking. So if you don't have an animal, this place is OK but if you, look elsewhere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Nov 20, 2017
Love our stay. Rooms were nice and very spacious. Very close to shopping and our soccer event. The breakfast and coffee all day were an added bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff!

Posted Nov 9, 2017
Pros: staff
Cons: nothing
Location: shopping available right across the street--anything you need in within a few miles.
The Residence Inn is always home away from home for us and our pets, and we have stayed here in Silver Spring several times. We are always pleased with our experience. What struck me particularly during this stay was how friendly and helpful the staff is. One evening when we came through the lobby and were greeted by Carly at the front desk, one of our friends commented, "She really seemed delighted to see you!" It's noticed and appreciated!
4 out of 5
by Peter B.

This traveler left a rating score only Posted Oct 31, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 23, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 22, 2017 on Hotels
4 out of 5
by Kevin

No water...

Posted Oct 19, 2017 on Hotels
No water after 9am...
5 out of 5
by Yolanda

Posted Oct 16, 2017 on Hotels
Very nice place, quiet, very clean, friendly staff.
5 out of 5
by Rodney

This traveler left a rating score only Posted Oct 13, 2017 on Hotels
5 out of 5
by Angela

Wonderful Hotel

Posted Oct 10, 2017 on Hotels
Clean, spacious, and very welcoming. Staff was super-friendly. Great place to stay multiple nights.