Ratings based on 890 Verified Reviews

3.0 out of 5
50% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2017
The room was comfortable and clean. Allison at the front desk was very accommodating. I was very pleased with my stay!
Comment from Hotel Management
Nov 15, 2017 by Front Desk Manager, Hotel Management
We are glad to hear you had such a great stay! We love working with Allison, she is a great asset to our team. We hope to see you again soon!
3 out of 5
by A verified traveler from Seattle

Posted Oct 13, 2017
Room amenities were sufficient. The shower has mold in crevices and probably behind the structure which is very unhealthy. Area behind and around toilet is not sanitary. Sink was very slow to drain. I will probably not book this hotel again.
Comment from Hotel Management
Oct 15, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to leave us a review. Your feedback is very important to us and I will pass it along to our housekeeping and maintenance staff.
3 out of 5
Recommended
for Families
by A verified traveler

Great location and awesome views!

Posted Oct 6, 2017
Cons: The pool was a bit of a suprised. We still had fun, but the hot tub is deeper than the pool!
Located by Silverthornes Outlet Malls. Great views of the Mountains, especially vibrant during the fall.
Comment from Hotel Management
Oct 6, 2017 by Front Desk Manager, Hotel Management
We are glad to hear that you had a great time!
3 out of 5
by A verified traveler from west palm beach, FL

Cheap and worth booking a different place

Posted Oct 3, 2017
The hotel staff were dressed in street clothes. No uniform or professionalism. She wasn’t mean or rude, but it felt like a mom and pop motel experience Along the side of some back road. The stay wasn’t worth half what we paid. But the room was alright and the hotel even blocked off the closer spaces for their own convenience. Great service *insert sarcasm*
Comment from Hotel Management
Oct 6, 2017 by Front Desk Manager, Hotel Management
Thank you for your review. The closest parking spaces to the hotel are 15 minute parking. This is for our guests to use during check in and check out times.
1 out of 5
by A verified traveler from Pennsylvania

Good location, poor facility

Posted Sep 29, 2017
Pros: Location
Cons: A lot
Location: Plenty to do near by
TV didn't work, phone didn't work, toilet was running when I entered the room. Side door didn't lock.
Comment from Hotel Management
Oct 1, 2017 by Front Desk Manager, Hotel Management
We are sorry to hear that you did not enjoy your recent stay with us. Thank you for leaving your valuable feedback.
1 out of 5
by A verified traveler from CO

Disgusting

Posted Sep 28, 2017
Pros: nothing
Cons: cleansliness and price
Blood and fecal matter on the floor, carpets were dirty had to wear shoes, didn't even feel comfortable using the shower.
Comment from Hotel Management
Oct 1, 2017 by Front Desk Manager, Hotel Management
Thank you for taking the time to write us a review.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern CO

Great Service

Posted Sep 20, 2017
I really appreciated the staff, they did a good job all around.
Comment from Hotel Management
Sep 22, 2017 by Front Desk Manager, Hotel Management
Thank you for your review - We hope to see you again soon!
2 out of 5
by A verified traveler from somerset ky

Needs some work

Posted Sep 18, 2017
Great staff. Very helpful and friendly. Needs to be updated a bit
Comment from Hotel Management
Oct 1, 2017 by Front Desk Manager, Hotel Management
Thank you for your valuable feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Friendly stafff nice hot tub bathrooms in rooms however are very very small and the shower looked like it hadnt been scrubbed in awhile
Comment from Hotel Management
Oct 1, 2017 by Front Desk Manager, Hotel Management
We are glad to hear that you enjoyed our 24HR hot tub. I will speak with our housekeeping department to ensure that the shower gets a thorough deep cleaning.
2 out of 5
by A verified traveler from sliverthorne, CO

All in one night

Posted Sep 13, 2017
First the credit card machine wouldn't work. Next the bolt to lock the door of the first room wouldn't lock. then the room I was moved into had bugs in the bed. The third remind moved into was nice no bugs in the bed and I slept very comfortably. The hotel staff was very courteous, very apologetic and very helpful to help solve these problems