delightful, romantic getaway
Posted Nov 27, 2016
Overall our experience was first rate. The only problems encountered were the lack of communication among staff regarding special surprises I had arranged for my travel partner on her birthday.Room was very well appointed, garden very nice, restaurant -good food- live music in bar every night (a very rare thing at any property). We happen to be dancers, so this was special. staff was very friendly, We have been there three times and would go back.
i called three time to confirm the surprises mentioned above, but for some reason they were not prepared.
Comment from Hotel Management
Nov 27, 2016 by Elizabeth , Hotel Management
Thank you so much for your visit and your review. I apologize for any miscommunication that happened among our staff. We do work very hard to try and get all special requests handled correctly. Outside of the miscommunication, I am so glad that you enjoyed your stay and will be returning. We will conturine to improve on our communication to hopefully full fill any future special requests you might have.