We had a terrible stay due to loud music by DJ for private party all evening until 10pm. Our room was 2 floors above the party, and the music was ridiculously loud. We asked front desk staff several times to have it turned down, and their only response was that the party was booked and they could only "ask" that the music volume be lowered. Whether they ever asked I have no idea, but the loud music continued solidly until 10pm. What a nightmare!!! We booked this hotel with an expectation of good service due to brand name but never again. The morning front desk staff offered free Starbucks breakfast for our trouble, but we declined. We did get coffee though which we would have had to buy as there was no free coffee. Room was ok, beds ok not great. As mentioned, Starbucks in lobby is only coffee option other than typical room coffee with one sugar and one creamer per person.