Ratings based on 28 Verified Reviews

3.1 out of 5
53% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by Jeremy

Decent - and getting better

Posted Feb 20, 2017 on Hotels
They are renovating, so the smell of latex paint was strong. Despite this, the manager was very nice, the room was clean and the price was right.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Sorry about the smell.Its almost done.Thank you for your nice remarks. Thanks again.
2 out of 5
by A verified traveler from Ft. Lauderdale

Poor value for money spent

Posted Jan 17, 2017
Although paid and confirmed via Expedia, I could not understand why they needed to pass my credit card through their machine again. Outside temperature was 3C, but no heat on in the room when I arrived. Sheets on bed wrinkled so made me wonder if and when they were last washed. Hair (not mine) in one of the pillow cases. Luckily I had read other reviews so traveled with my own sheet, blanket and pillow cases. Convenient for where I needed to be in Simsbury and did not want to drive back and forth to Hartford to/from hotel where I stayed previously. Bath tub seemed dirty, old fixtures, poor water pressure but probably due to the fact that the washers need to be changed as evidenced by the uneven water flow in sink and shower. Hotel could use updating, fresh paint, steam clean the carpet. Also had a vanilla scented candle which helped with the peculiar smell in the room. If you need a firm, modern mattress, don't expect one here. If you had to attach a value for the type of place then it should come in at about $39/night, unfortunately I suppose the area combined with a lack of competition allows for the rate charged. Nice owners / managers though.
Comment from Hotel Management
Feb 23, 2017 by meena.shah@hotmail.com, Hotel Management
Sorry about all your problems.sorry again
5 out of 5
by A verified traveler

great staff

Posted Jan 7, 2017 on Hotels
The staff was awesome!!!
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for your nice remark. Thanks again.
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for your good comment.Thanks again.
4 out of 5
by A verified traveler

Cozy,clean and close . Great value for family :)

Posted Nov 26, 2016 on Hotels
Spending Thanksgiving with relatives so the whole family can be together, so their home was filled, there was no room for us to sleep, so we needed a hotel. The Iron Horse Inn is close by and a economical price to spend the night. Clean rooms, and a mini kitchenette made it easy to stay. We loved it. Didn't want to spend all our money on the hotel costs. Quiet and cozy sums it up for us. This is a great place to stay for the money.
5 out of 5
by A verified traveler

Fantastic clean and quiet hotel

Posted Nov 15, 2016 on Hotels
My boyfriend and I wanted a low key space to stay near the Avon/Simsbury area, but weren't looking to spend an a and a leg. The room was clean and had plenty of towels. The mini fridge, microwave and sink area in the living space was an added bonus as well. The balcony also allowed us to let in fresh air in the morning as we're both early risers. The hotel itself was about half full, but so quiet we felt like the only ones there. It is a half mile from Simsbury center, extremely close to the restaurants, bars, and a drugstore. We both are looking forward to staying here again, as the bed was comfortable as well.
Comment from Hotel Management
Nov 17, 2016 by General Manager, Hotel Management
Thank you very much for your nice remarks.we are very happy that you feel like your home. see you again. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 7, 2016
Pros: The suite was huge and great if you have a lot of people.
Cons: There was a kitchen in the suite, but did not have any utensils, cups, no coffee pot. It did have clean dishes and pots and pans, though. Also, there was only one small tiny bar of soap.
Location: Close to everything.
Comment from Hotel Management
Nov 17, 2016 by Nick, Hotel Management
Thank you for your nice remarks.sorry about soap.Next time ask for anything to the office.sorry.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great Location, Good Value

Posted Nov 5, 2016
Pros: Price.
Cons: No negative comments.
We had a pleasing stay with no negative events. The building is not new but it is acceptable for the value. We had no issues with using the stairs but the renter should know that there are some steps involved.
Comment from Hotel Management
Nov 6, 2016 by Mike, Hotel Management
Thank you for your good remarks. sorry about the steps..Thanks again.
3 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
clean room, convenient location, overall good value for the very economical price
Comment from Hotel Management
Nov 1, 2016 by General Manager, Hotel Management
Thank you for your good remarks. thanks again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 25, 2016 on Hotels