Ratings based on 367 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Excellent location for a Family Function

Posted Apr 27, 2017
Many family members stayed at 1820 and it worked beautifully. The rooms were lovely and comfortable and clean. The staff went above and beyond in many instances and were consistently delightful. The innkeeper, Pam, was particularly warm, personable and generous. The complimentary breakfast was quite nice ( very good coffee!) there is a great free shuttle and guests can even borrow bikes. I hope to stay at 1820 again. And I recommend guests read the fun history of the house.
Comment from Hotel Management
Apr 29, 2017 by Pam, Hotel Management
Thank you so much. We truly enjoyed caring for your family and hope to see you another time. Pam
5 out of 5
Recommended
for Couples
by A verified traveler from CT

Romantic B&B

Posted Mar 4, 2017
Pros: friendliness of staff, the beautifully decorated room and the restaurant
We had a romantic getaway. From the moment we walked into this place. The front desk staff was bubbly and extremely helpful. The room was spacious and tastefully decorated with a vintage eclectic feel. It was cold outside so, we decided to dine in the restaurant. The experience superseded many of 5 star/diamond venues we've visited in new england. Dave the waiter was awesome, he was very knowledgeable and super nice, he made our experience truly memorable. This is a great spot for a romantic getaway hands down
Comment from Hotel Management
Mar 5, 2017 by Pam, Hotel Management
Thank you so much for taking the time to let us know about your stay. We loved having you here and look forward to your next visit! Pam
5 out of 5
by Lynne

Perfect business stay in historic inn

Posted Feb 25, 2017 on Hotels
The 1820 was the perfect departure from the same old, same old business stays. Loved being in a historic place with modern amenities. Metro Bis was excellent!
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank you so much for your review and we hope you'll stay with us again in the near future! Pam
4 out of 5
by A verified traveler

Good, with one note on comfort

Posted Feb 6, 2017 on Hotels
In general a very good place, but we got a room next to the "eating" area - and the sound from there interfered with the sleep in the evening and in the morning too. I'd stay there again, only would request to be far from that area.
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review and we look forward to your next stay (on an upper floor so you won't hear the hustle and bustle of the restaurant!) Pam
5 out of 5
by A verified traveler

beautiful, quiet and cozy

Posted Feb 5, 2017 on Hotels
It was our second time and as good as the first time.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you so much and we hope you enjoy your third time even more! Pam
5 out of 5
by Anthony

Quaint, warm, welcoming.

Posted Feb 5, 2017 on Hotels
Friendliest staff we've ever been acquainted with. Very nice, clean, quaint B&B. Price right on. The area delightful.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
We thought you were the friendliest too! Come see us again soon. Pam
4 out of 5
by George

Posted Feb 5, 2017 on Hotels
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you George. We look forward to your next visit! Pam
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas/Simsbury

Only hotel we will ever stay in Simsbury.

Posted Jan 22, 2017
My husband and I really loved this hotel and the staff. From the hilarious Pam (innkeeper) to the following staffs we encounter (Kai and Julia). They have done a fantastic job of making Simsbury, our new resident, a welcoming place to be. We will forever book them for our out of town guests. Simsbury 1820 House is gorgeous and have lots of characters. Beds are super comfortable and nice and they are also dog friendly. Great location in downtown Simsbury and right next to Simsbury Library.
Comment from Hotel Management
Jan 25, 2017 by Pam, Hotel Management
Thank you so much for your lovely review! We are so happy that you stayed with us while you were house hunting and have now made Simsbury your home. We look forward to hosting your friends and family and you know you can always stop by to join them for breakfast! Pam
5 out of 5
by David

A Gem of a place

Posted Jan 9, 2017 on Hotels
We booked a room at the last minute and when we arrived we were pleasantly surprised. The staff was extremely friendly and helpful. If we were to be in the area again we would not hesitate to stay there.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
It's only because we have 'gems' like you staying here that make us so great! Thank you! Pam
5 out of 5
by Gary

Posted Dec 28, 2016 on Hotels
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thanks and happy new year! Pam