Ratings based on 946 Verified Reviews

3.6 out of 5
73% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

across road from vivocity and monorail to sentosa

Posted Mar 30, 2017
Pros: friendly staff
Cons: gym expanded.
Location: big shopping mall at vivocity and sentosa
clean room, thin walls, very helpful front desk.gym can fit about 3 people with below par equipment.. treadmill is tiny and probably dangerous to anyone using it.
4 out of 5
for Everyone
by A verified traveler from ontario canada

Close to the fast ferry and universal studios

Posted Mar 19, 2017
Great location ..FREE min bar ...nice hotel close to mrt and mall ...lots of dinning.options..veryou close to fast ferry
4 out of 5
for Everyone
by A verified traveler from sydney australia

Very clean, close to Sentosa.

Posted Mar 12, 2017
Pros: Very friendly.
Cons: A little. Bigger.
Location: Good location, close to mrt, universal studios, Sentosa and gardens by the bay.
Enjoyed our stay at the bay hotel. Excellent staff very helpful.very
5 out of 5
for Everyone
by A verified traveler from NC

Excellent location

Posted Feb 22, 2017
Pros: Everything
Cons: If not broken don't fix it
Location: Vivo city, subway station, cable car
I have recommended this hotel to all my friends already and on my next trip here will be staying there
4 out of 5
by Ng

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
3 out of 5
for Everyone
by A verified traveler

Standard hotel in good location near Sentosa

Posted Jan 11, 2017
Pros: Located near Vivocity and in close proximity to Sentosa Island, this hotel is an affordable alternative for people who can't afford to stay on Sentosa
Cons: The bathrooms are very basic and vanity area is right at the front door to the room. There is no privacy whatsoever when bathing.
Location: Great location close to Vivocity and with great access to Sentosa Island.
The hotel could be so much more than it is. A great location but the rooms were somewhat disappointing and the bathrooms were not up to standard for a hotel purporting to be a 4 star property.
4 out of 5
for Everyone
by A verified traveler

Nice staffs, close to MRT station

Posted Jan 10, 2017 on Wotif
Comfortable stay.Close to Sentosa Resort.Easy to get around. But the room is bit small.
5 out of 5
by fitri

Good location, free mini bar.

Posted Jan 5, 2017 on Hotels
Breakfast is good and they give you free mini bar as a complimentary. Vivocity just across the street and easy access to mrt, bus station and taxis always stay outside the lobby. One thing that matter is the shower room and the toilet, maybe disturb you when you're not stay with close friends.
4 out of 5
by Tan

Posted Jan 3, 2017 on Hotels
Roof top restaurant is under renovation.
3 out of 5
by Wenhui

Convenient and clean hotel. Very small and cosy.

Posted Dec 27, 2016 on Hotels
Nice clean room, but the small space came as a surprise. But,nevertheless, I love the bed and pillows. It is a ok to comfortable stay afterall.