Ratings based on 243 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Good, clean and comfortable

Posted Feb 14, 2017
Good hotel if you're not going far from the airport and just need some rest. It's next to the mall with many restaurants and the train to the city.
Comment from Hotel Management
Feb 16, 2017 by Suzanna Chan , Hotel Management
Dear minh Thank you for choosing to stay with us. It is with great delight to know we were able to provide you with a place for rest. We love to welcome you back. Sincerely Suzanna Chan Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Feb 9, 2017
Comfortable bed, stylish design, big bathroom. Truly enjoyed my stay there and wish i would have stayed longer! Would definitely go back again!
Comment from Hotel Management
Feb 12, 2017 by Suzanna Chan , Hotel Management
Dear Joy Thank you for staying with us and sharing your posts. We are delighted to hear of your wonderful stay experience. We look forward to welcoming you back soon. Sincerely Suzanna Chan Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Big rooms

Posted Feb 5, 2017
Pros: Space, convenience
Cons: Cleanliness
Location: Food, Coffee
Spacious room, good customer service, very convenient.
Comment from Hotel Management
Feb 12, 2017 by Suzanna Chan, Hotel Management
Dear C Thank you for staying with us and sharing your posts. We are delighted to hear of your wonderful stay experience. We look forward to welcoming you back soon. Sincerely Suzanna Chan Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel location and with excellent staff!

Posted Jan 13, 2017
I've thoroughly enjoyed my stay at Capri to say the least. The staff were very pleasant, courteous and were willing to help in anything. I was allowed to check in early as I had to check out from other hotel at noon. On the whole, it was a very pleasant stay. Thank you very much!
Comment from Hotel Management
Jan 14, 2017 by Suzanna Chan / Executive Assistat Manager, Hotel Management
Dear Happy guest Thank you for your recent stay and sharing your post. We are delighted to know of your wonderful stay experience. We love to welcome you back. Sincerely Suzanna Chan Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Stay exceeded expectations

Posted Dec 19, 2016
Pros: Facilities and staff services
Capri exceeded all my expectations. I booked a room for a special occasion and was positively surprised by the extend of service which the staff rednered to ensure I get my requested early check in so that a surprise could be prepared for my partner. special mention to Ash and his team. Definitely coming back again.
Comment from Hotel Management
Feb 2, 2017 by Suzanna Chan / Executive Assistant Manager, Hotel Management
Dear Calvin Thank you for choosing to stay with us in the month of December. We are glad to know your stay experience has been positive with special mentions to our Assistant Manager, Front Office, Ash. We have since conveyed your compliments to him to keep him motivated. We look forward to welcoming you back again. Sincerely Suzanna Chan Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Nice hotel close the Changi airport.

Posted Dec 18, 2016
Pros: Location, facilities, breakfast, shuttle service.
Great Place! Good location; clean and spacious rooms; friendly staff; shuttle service from/to airport; restaurant.
Comment from Hotel Management
Dec 21, 2016 by Management, Hotel Management
Thank you very much for sharing your experience. We will strive hard to improve on our services in anticipation of your next stay! At the meantime, do follow us on facebook/Twitter for the latest. Take care and have a Merry Christmas! Regards, Nick Low For Marketing and Communications
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and dependable

Posted Dec 6, 2016
Stayed many times before, this overnight stay was no different. Hotel room is comfortable, spacious and clean. What more's required? A surprising glitch this time though, the phone unit in the room was faulty. Not one to be detected easily these days when everyone has a mobile phone and no one uses the landline.
Comment from Hotel Management
Dec 8, 2016 by For Marketing and Communications, Hotel Management
Thank you very much for your continued support and review, hope to see you gain soon! At the meantime, do follow us on facebook/Twitter for the latest. Take care! Sincerely, Nick Low For Marketing and Communications
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Perfect! Just right next to a shopping.

Posted Nov 30, 2016
I had to go for a retreat n had a break after my hospitalisation. The first thing I choose is to stay near my In-laws home bcs both need care. Is was so easy for me to leave for a short while to visit them when in need. I love the hyflux filter tap. Being health concious n the mini kitchen. Had a jolly good time enjoying Chef Jeffrey's cooking at the restaurant. Carole was so passionate to serve me. The only set back was the receptionist does not receice guest with a smile n look serious.
Comment from Hotel Management
Dec 6, 2016 by Marketing and communications, Hotel Management
Thank you very much for sharing your experience, nothing motivates us more than to have made your stay enjoyable especially during the trying times and we understand the need for rest and recuperation. We wish your speedy recovery and health. At the meantime do follow us on facebook/twitter for the latest. Sincerely Nick For Marketing and communications
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

One Night for Business

Posted Nov 27, 2016
Pros: Size of room, comfortable bed and everything in general, amenities, unlimited drinkable filtered water in kitchen, location, gym, free shuttle to a/p.
Cons: Housekeeping's attention to detail and water pressure. Also slippery shower floor.
Offered as part of an Expedia package, I chose this hotel due to its chic, modern style, good pricing, and good amenities. The initial room I was given had a funky smell and was too low and close to the pool, so I immediately went back down and asked for another room. Ferhanza did not check me in, but she was very helpful in changing a room for me to the top floor and on the other side of the hotel, away from the pool. Room was great. Big, with all the amenities described online. The only thing was that the room was not as clean as it could have been - hair on the nightstand, and some sticky stains from beverages on the counter was not cleaned off properly. Bottom line - great hotel hardware but lacking the "software" or strict management controls to make this hotel fantastic. I noticed some of the reviews also stated somethings to the same effect. Location is great. The 7-11 nearby is very helpful to get last minute basics. I would stay here again as long as the price remains attractive.
Comment from Hotel Management
Dec 6, 2016 by For Marketing and Communications, Hotel Management
Thank you very much for sharing your experience. We are sorry to hear of the imperfect experience and will strive hard to improve on our services in anticipation of your next stay! At the meantime, do follow us on facebook/Twitter for the latest. Take care! Regards, Nick Low For Marketing and Communications
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2016
Very big and comfy for a standard room. Very convenient as it is near Expo MRT station and a shopping mall. Will definitely stay in again.
Comment from Hotel Management
Nov 15, 2016 by Management, Hotel Management
Thank you very much for your sharing the perfect ratings of our hotel! We are extremely delighted to hear that you have throroughly enjoyed your stay and indeed we hope to have you again soon! Follow us on facebook for the latest! Take care! Regards, Nick Low For Marketing and Communications