Ratings based on 3,178 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Wien

Zentral gelegen.

Posted May 4, 2016
Restaurants undShopping Mall in unmittelbarer Naehe. Schoener Pool.
5 out of 5
by A verified traveler from Buffalo, NY

Modern hotel in Colonial District

Posted Apr 29, 2016
Pros: Location, service, views from windows
Cons: Nothing important
Location: Museums, galleries, shopping
Perfect location in the Colonial District next to the famous Raffles Hotel (at s much more reasonable price). Across the street from Raffles Place shopping mall and one block away from the City Hall subway station. Several galleries and museums within easy walking distance. Two subway stations north is the top of famous Orchard Road with all the glamorous high end shopping. The hotel has a beautiful lobby and our club level room on 17th floor came with a magnificent city view. The lounge is spacious and not crowded. The room itself had nice modern decor and provided all modern conveniences as well as comfortable bed and pillows. Check in and checkout were a breeze. Overall highly recommended.
Comment from Hotel Management
May 3, 2016 by Nelson Tan, Hotel Management
Dear Christopher, Thank you for sharing such positive feedback. I am delighted to hear that you had a pleasant stay and enjoyed the hotel’s facilities and found the location convenient to many attractions and shopping centres. We appreciate your recommendation and certainly look forward to welcoming you back again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager
4 out of 5
by A verified traveler

位置不錯,交通方便

Posted Apr 27, 2016
Pros: 位置方便,鄰近MRT、 Raffles hotel等
Cons: 既然subject to availability訂的時候就唔好比我揀double 啦,直接話double 無房只有single咪得啦。
酒店職員態度一般,我訂double 佢比 twin我,twin房張床細到爆,叫佢換房又話subject to availability, 要第二日先肯換,我第一晚完全訓唔到, 既然subject to availability訂的時候就唔好比我揀double 啦,直接話double 無房只有single咪得啦。
5 out of 5
by A verified traveler from Peterhead

Wonderful view of the city

Posted Apr 22, 2016
Pros: Complimentary canapes and cocktails 1800-2000hrs each night. Nice Singapore Sling
Cons: Can you improve on perfection. I think NOT. I think our hotels could learn a lot from the hotels in Singapore
Location: The location was perfect, next door to the famous Raffles Hotel, only 200m from the MRT
On arrival we were met with a friendly smile, the staff very all polite and well mannered and no matter what you asked for morning noon or night they would come running. We were on the 19th floor and had a wonderful view of the city which was just what we asked for. The bed was massive and really comfortable. The marble bathroom was beautiful. The hotel was situated right next door to the famous Raffles Hotel and its location was perfect, only 200m from the MRT, to us the underground train service, and it would take you almost anywhere on the island, this system worked alongside the bus service and was very cheap to use. I must also mention for people arriving in Singapore (Changi Airport) get a taxi to take you to the airport, we were 22 Dollars arriving (Approx £11) and on departure 20 Dollars (approx £10) We arrived 1930hrs and departed 2330hrs and there was no problem or wait for a taxi. Less than 30mins from airport.
Comment from Hotel Management
Apr 26, 2016 by Nelson Tan, Hotel Management
Dear Tom, Thank you for the flattering feedback. I am most delighted to hear that you had a pleasant stay and liked all aspects of the hotel. I will share your feedback with my Team to encourage them to keep up the good work. We look forward to welcoming you back again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager
5 out of 5
by A verified traveler

Nice and clean close to everything

Posted Apr 21, 2016
Very nice hotel, staff are very helpful and friendly. Hotel close to raffle center very easy for living.
Comment from Hotel Management
Apr 26, 2016 by Nelson Tan, Hotel Management
Dear Stacey, Thank you for sharing your feedback on your recent stay with us. I am pleased to hear that you enjoyed the hotel’s location and service. The next time you stay with us, please visit our award-winning Cantonese restaurant, Wah Lok which serves one of the best Cantonese cuisines in Singapore. We hope to see you back again soon in the near future. Best regards, Nelson Tan Resident Manager
4 out of 5
by A verified traveler

Posted Apr 20, 2016
The hotel is well located for all activities you may want to do in Singapore.
Comment from Hotel Management
Apr 27, 2016 by Nelson Tan, Hotel Management
Dear Valued Guest, Thank you for sharing your feedback. I am happy to hear that you enjoyed the hotel’s convenient location to many attractions and activities. We hope to see you back again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager
4 out of 5
by A verified traveler

Posted Apr 19, 2016
Pros: location
Cons: access to hotel through other entrances
Location: 7 minute walk to suntec city lots of local restos nearby
hotel staff was extremely helpful with recommending restaurants. the room was very spacious, clean and fresh. we had a wonderful stay.
Comment from Hotel Management
Apr 22, 2016 by Nelson Tan, Hotel Management
Dear Valued Guest, Thank you for the positive feedback. I am pleased to hear that you had a wonderful stay and enjoyed the hotel’s location, service and room amenities. We hope to see you back again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager
5 out of 5
by A verified traveler

Posted Apr 17, 2016
駅からも遠くなく場所が良い。部屋も清潔で明るい。電源コンセントが少ないので、変換用プラグを持参すると良い。
4 out of 5
by A verified traveler from Adelaide , South Australia.

Excellent location

Posted Apr 16, 2016
Across the road from Raffles, across the road from Chijms( a fabulous plaza of restaurants. Easy transport . Perfect spot. Pricey though . Loved hotels extensive breakfast options .
Comment from Hotel Management
Apr 21, 2016 by Nelson Tan, Hotel Management
Dear John, Thank you for your feedback. It is nice to hear that you enjoyed the hotel’s convenient location to many shopping centres, attractions and dining options. Many of our guests have shared similar sentiments. We hope to see you back again soon in the near future. Best regards, Nelson Tan Resident Manager
4 out of 5
by A verified traveler from Adelaide

Well located hotel, near three subway stations.

Posted Apr 15, 2016
Pros: Its central location and ease of getting around.
Location: Took subway to HarbourFront Station to send a day at Universal Studios. Took subway to Bayfront Station to visit the Gardens by the bay. Good venues.
Stayed on club floor 17. Good security requiring room key to access floor. Adequate complimentary breakfast and cocktails between 6:00 and 8:00 pm provided in club lounge. Used subway to airport from Town Hall station. Green line goes directly to airport from this station, cost about S$2.00.
Comment from Hotel Management
Apr 21, 2016 by Nelson Tan, Hotel Management
Dear Peter, Thank you for sharing your feedback on your recent stay with us. I am pleased to hear that you enjoyed the Club benefits and that the hotel’s location was to your convenience. We look forward to welcoming you back again soon at Carlton Hotel Singapore. Best regards, Nelson Tan Resident Manager