Ratings based on 794 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 日本


Posted Dec 4, 2016
泊まった時のタイミングですが、工事をされていて終始昼夜音になやまされました。 立地は良かったです。 清潔にされていました。
5 out of 5
by A verified traveler

Posted Dec 4, 2016
Good location close to Plaza Singapura. Very spacious room and nice and clean. Staff were very helpful. Will definitely stay at this hotel again!
4 out of 5
by A verified traveler from Queensland . Australia

Nice hotel on Orchard Road.

Posted Nov 23, 2016
Pros: Friendly staff. Great location.
Cons: Balconies ( more of a terrace ) not separated from other rooms. Outdoor table & chairs would be good.
Location: Fantastic location with everything you could want close by. Easy train & bus access made it easy to explore other areas.
Great location with bus at front door and 2 train stations close by. Heaps of food choices on offer within walking distance and good price ranges to suit any budget. Lots of shopping within walking distance. Very safe location for solo female travellers. Hotel staff helpful, particularly tour desk operator. Would stay here again because it was such easy access to everything. I upgraded to exec room with balcony which gave a bit more space ( no outdoor table & chairs though ) and was useful because I smoke. Hotel caters to business travellers ( but suitable for anyone ) and provides free smartphone for your stay and free wi-fi.
3 out of 5
by A verified traveler from London

Building works on 8th Floor

Posted Nov 21, 2016
Pros: The staff were generally most helpful, especially the concierge.
Cons: Informing visitors in advance of building works within the hotel. Teaching Chinese visitors to Singapore what manners and etiquette really mean.
Location: It is on Orchard Road, that is all you need to know.
Reception told me that building work was ongoing on 8th Floor, then gave me a Room on 8th floor, not happy........... No Lifeguard at outdoor swimming pool, but doubt that it would have stopped 2 Chinese gentlemen emptying everything that was in their noses and throats into the pool whilst swimming last Tuesday. I decided not to bother using the swimming pool again after that unfortunate episode, which is really annoying as it is a daily routine for me whilst away.
4 out of 5
by A verified traveler from hong kong


Posted Nov 12, 2016
酒店在orchard road , 交通十分方便, 就在MRT somerset 站旁。鄰近 orchard central、orchard gateway 等大型商場, 加上酒店旁就設有露天大排檔, 找吃的完全沒問題。酒店是有點舊了, 但整體還可以, 服務人員態度很好, 有耐心。
4 out of 5
by A verified traveler from JPN


Posted Nov 5, 2016
Pros: 利便性
Cons: 特に無し
Location: 特に無し
ホテル近隣に何でもあってとても便利 日本人スタッフが親切 ホテルスタッフも非常に親切 クリスマスのデコレーション準備も終わり一番綺麗なオーチャードがもう直ぐ見れます
4 out of 5
by A verified traveler from Singapore

Good value for money; spacious

Posted Nov 2, 2016
Location: Very good location, next to several shopping complexes and food and entertainment outlets. Wide variety of food and entertainment.
Enjoyed staying in the hotel, very rare to find such big rooms which were clean and well-maintained.
4 out of 5
by A verified traveler from Malaysia

Convenience at reasonable price

Posted Oct 26, 2016
Pros: Located in prime town area yet at reasonable price.
Cons: Everything is good t this hotel. If need to state an area of improvement, probably the variety at breakfast buffet can be increased. But overall, everything is good and customer is satisfied.
Location: Located at Orchard Road, and within 7 minutes to nearest MRT station Dhoby Ghaut) and to 2 shopping malls.
3 out of 5
by A verified traveler


Posted Oct 26, 2016
室名が寒すぎて、体調を崩した。また喫煙室が少なすぎる。もっと増やしてほしい。 また屋外喫煙所が少ないので増やしてほしい。
4 out of 5
by A verified traveler from 川崎市


Posted Oct 13, 2016
Location: 通路にカーペットが敷いてあるので、スーツケースを運ぶとすごく重くなる。周辺にはオーチャード、カッページプラザがあり、セブンイレブン、マッサージと不自由なく便利。