Ratings based on 95 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location!

Posted Feb 8, 2017
Pros: Location and room comfort.
Nice hotel and great location. Close to many malls, restaurants and train stations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2017
Location is great central to everything. The staff are very attentive. Nice amenities such as the pool and outdoor and indoor lounge areas.
3 out of 5
by A verified traveler from Canberra, Australia

Typical big name hotel

Posted Oct 6, 2016
Pros: The waterfall feature and pool area, and breakfast buffet.
Cons: The rooms are old, staff not very friendly and concierge seemed to surprised to be asked questions.
Location: You can walk down to Orchard Road. If you take the underpass, you can get to ION Orchard easily where there are much better food options.
If you've stayed in a Hyatt, then you would've seen this one. Same layout, same style, same impersonal service... and looking very tired. The location isn't all that central either. If you're going to be in the city, choose one of the hotels right on Orchard Rd. The highlight was the breakfast buffet and the waterfall feature leading to the pool area. Don't waste money on the room service, very expensive by Singapore standards and ordinary flavours. Walk over to Food Opera instead.
2 out of 5
by A verified traveler from coffee

instant nescafe in a 5 Star hotel? really?

Posted Sep 2, 2016
Cons: get a real coffee maker in the room.
overall the hotel is great, but it is very surprising to find only the worst instant coffee in a room that expensive. based on this only the rating should be "bing guan" - this translates to a chinese 2 star hotel... really? nescafe in a 5 star hotel?
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth . WA

Good location .

Posted Aug 17, 2016
Pros: The tranquil pool area and lush gardens.
Cons: Decore in bedroom , floor rug , art pictures etc.
Location: Close to all public transport.
Another enjoyable stay at Grand Hyatt , Scotts Road , Singapore.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2016
Very convenient for transport and shopping. Friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great vacation

Posted Jul 12, 2016
Great hotel! Had a great time! They even had Monkey 47 gin in bar
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice facilities and comfi rooms

Posted Jun 24, 2016
Great no complaints, great staff, very nice gym and perfect location
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Excellent hotel with a variety of food choices

Posted May 19, 2016
Good food, spacious room. We really enjoyed our one day stay.
2 out of 5
by A verified traveler

Posted Apr 25, 2016
Pros: Breakfast was good.
Cons: The rooms were dark, the air-conditioning smelled.
Location: good location
For the price and the fact that this was the GRAND Hyatt I expected more.