Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from 東京都


Posted Oct 11, 2016
Pros: 利便性
Cons: 建物の構造が複雑で、施設の配置が分かりにくい。配置図などが欲しい。
Location: 繁華街にあり便利です
3 out of 5
by A verified traveler from Canberra, Australia

Typical big name hotel

Posted Oct 6, 2016
Pros: The waterfall feature and pool area, and breakfast buffet.
Cons: The rooms are old, staff not very friendly and concierge seemed to surprised to be asked questions.
Location: You can walk down to Orchard Road. If you take the underpass, you can get to ION Orchard easily where there are much better food options.
If you've stayed in a Hyatt, then you would've seen this one. Same layout, same style, same impersonal service... and looking very tired. The location isn't all that central either. If you're going to be in the city, choose one of the hotels right on Orchard Rd. The highlight was the breakfast buffet and the waterfall feature leading to the pool area. Don't waste money on the room service, very expensive by Singapore standards and ordinary flavours. Walk over to Food Opera instead.
2 out of 5
by A verified traveler from coffee

instant nescafe in a 5 Star hotel? really?

Posted Sep 2, 2016
Cons: get a real coffee maker in the room.
overall the hotel is great, but it is very surprising to find only the worst instant coffee in a room that expensive. based on this only the rating should be "bing guan" - this translates to a chinese 2 star hotel... really? nescafe in a 5 star hotel?
5 out of 5
by A verified traveler from JAPAN


Posted Aug 23, 2016
 部屋も広く、ゆっくりのんびり過ごすことができました。仕事で一人の滞在だったので、普通の部屋を予約していたにもかかわらず、チェックインの際には、部屋をアップグレードしていただき、2ベッドルームもあるスイートルームに滞在することができました。(トイレも2か所あり、4人で宿泊できそうです。)  朝食は、多国籍のゲストが満足できるように、様々な種類の料理が準備されており、目移りするほど充実していました。  立地も申し分なく、オーチャードロードのアンダーパスをうまく利用すれば、雨に濡れることもなく行き来することができました。
5 out of 5
by A verified traveler


Posted Aug 20, 2016
5 out of 5
by A verified traveler from Perth . WA

Good location .

Posted Aug 17, 2016
Pros: The tranquil pool area and lush gardens.
Cons: Decore in bedroom , floor rug , art pictures etc.
Location: Close to all public transport.
Another enjoyable stay at Grand Hyatt , Scotts Road , Singapore.
4 out of 5
by A verified traveler from 日本


Posted Aug 15, 2016
Pros: 朝食のブッフェも充実しており、家族全員が満足しました。
Cons: 日本人スタッフが常駐しておれば幸甚です。
Location: ロケーションについては、オーチャード中心部に位置していることから、郊外等に観光する際も至便性が良く、ホテル周辺もショッピング、レストラン等も充実しております。
格式あるホテルでシンガポール中心部の繁華街オーチャードに位置し、とても至便性も高く 快適に過ごせました。
5 out of 5
by A verified traveler

Posted Jul 31, 2016
Very convenient for transport and shopping. Friendly and helpful staff.
4 out of 5


Posted Jul 22, 2016 on Hotels
5 out of 5
by A verified traveler

Great vacation

Posted Jul 12, 2016
Great hotel! Had a great time! They even had Monkey 47 gin in bar